Hilton Garden Inn Austin NorthWest/Arboretum
4.0
Good(153 Reviews)Hotel in Austin, TX
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
With easy access to several major area freeways and Austin city centre, this hotel provides many modern amenities, and is an ideal location for exploring the surrounding areas and attractions.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Austin, TX
Available Rooms
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(153 Reviews)100% verified reviews
4.0
Breakfast is good.
There was an abandoned property in front of the hotel.
4.0
Friendly staff, guitar in lobby nice touch, fitness center in good shape, breakfast was amazing and the people laboring over it made it so. You do not skimp on fresh and quality ingredients so don’t start now. Oatmeal a little runny.
The location sucks. You guys can do better. The room was terrible. The TV channels did not line up with the display and my sink was clogged. I reported both of these. Got some nice complimentary stuff like water and one breakfast. Tv was fixed by sink remained clogged all weekend. Staff said there wasn’t another room. Check your sinks regularly and authorize a damn plumber to come during the weekend to unclog sinks.
4.0
Loved this lobby! It was gorgeous, spacious, with plenty of place to sit. Rooms were adequate and kept very clean. Market with food & personal care items in lobby was very well stocked. Just a short 15 min. Uber/Lyft ride away from downtown!
We weren't the only guests who thought that breakfast was free! This must have been an error on Booking.com. Front desk staff was kind, but dressed casually which was not something we were used to. I didn't like that I got a text while I was there asking how my stay was, it felt unsolicited.
4.0
Early breakfast service was great
A/C unit in room was too loud. Thermostat was too damned bright.
4.0
I liked the lobby area
Didn't offer us a ground floor to allow access for my dog.
4.0
The breakfast and service was excellent. Everyone was extremely friendly.
N/A
4.0
staff
no restaurant
4.0
The location was perfect for my reason for traveling. The room size was ideal. We absolutely loved the breakfast here. The people were also very friendly.
The toilet was clogged. The staff handed me a plunger to unclog the toilet myself. I was handed a dirty plunger in bag that contained sewage from the previous use. I was appalled and extremely disappointed. I had NEVER experienced anything like this before.
4.0
Food was good and everything was comfortable
The lady that waited on us actually asked us if we wanted to leave a tip after she looked at the bill we returned. We didnt want that added to our card so we were going to leave cash but the fact she was insinuating we needed to leave one was kind of rude.
4.0
The gentleman that checked us in was great.
The lady that was there the rest of the time was annoying. The red head.
The blankets are too thin
The toilet didn’t flush but they did fix it quick
4.0
Great staff, including restaurant service and front desk. The overall decor was nice and the facility was very clean.
The drains in bathroom were very slow, refrigerator didn't work, and room light was dim, including a floor lamp with burned-out bulb.
4.0
Price, location, comfortable
4.0
Food was very good.
However, when I booked the room, it said breakfast was INCLUDED. It was NOT. I don't know if the error was with Booking.com or Hilton. But that was a little frustrating.
4.0
Open lobby restaurant atmosphere.
4.0
Breakfast was great. Initially thought it was part of the package but after eating given a bill. Will stay again.
Didnt realize breakfast was not complimentary. But I was tasty! The ladies did a great job.
4.0
convenient location to my sons apartment complex
AC unit was noisy. One of the beds was very squeaky.
4.0
the seevice and quiet
everything
4.0
Great services! Thank you for your hospitality! ❤️
4.0
Only Location
1. Deducted from my card extra $50, in advance when I check in they told the reason if I order food anything extra(other than complimentary breakfast), but when I check out asked to return they replied they credit the amount only after 4 business days. If you are not trusting customer no point staying there. 2. Mentioned in the website complimentary breakfast, but charging whatever we ask in the menu. Only fruits and bread is free. This is unfair then you have to mention the same in the website. 3. When I was in room fire alarm everyone came out from room, started to ask what happened about the sound and panic, but no response from the hotel. When I called front desk and asked they mentioned due to cooking fire in the kitchen.
4.0
Location.
Staff. Pushing me to order from menu even though I paid for breakfast included price.
Fours years ago we stayed in the same place. It’s deteorating.
FAQs
How much does this hotel cost compared to others in Austin?
The average price for a rental in Austin is $310 per night. This rental is $234 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Austin NorthWest/Arboretum. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Austin NorthWest/Arboretum. Enjoy the water!
Is Hilton Garden Inn Austin NorthWest/Arboretum pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Austin NorthWest/Arboretum?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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