InTown Suites Extended Stay Austin TX - Research Blvd
Motel in Austin, TX
2 queen beds
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this motel
Located within 23 km of Moody Center and 23 km of University of Texas at Austin, InTown Suites Extended Stay Austin TX - Research Blvd provides rooms in Jollyville.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Map of Austin, TX
Available Rooms
2 Queen • 226 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 226 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
1.0
The front desk is only open from 10 to 7. There is no after hours phone service. The access cards work 80% of the time. Twice I was locked out of the property for the night. I have seriously never seen anything like it at a motel. Have you? It is insane.
1.0
Nothing.
I deserve a full refund for my stay at this property due to the most appalling conditions I have ever experienced. From multiple roaches discovered crawling around in the rooms and one that even ended up crawling on me when sleeping, feces in the lobby that was not picked up for a long time, a broken door frame that was sloppily held together with multiple screws, damaged furniture and fixtures, a toilet that was stopped up before I even used it, damage and stains in the tub and on the counters, and an absolute deep stench of smoke, old food, trash, and worse throughout the property, in every hallway and in the room, just to name a few things. One employee tried to help by moving me to another room, but there were still daily sightings of vermin crawling in that second room as in the first one and the sink was stopped up in the bathroom. I had booked and paid to stay for 9 nights, but I couldn’t take it anymore after the fourth night. I asked the manager for some sort of compensation after telling them I was leaving early and describing all of the aforementioned conditions, but they said they couldn’t do anything for me. I have photos and videos of all the things I described. I also have my booking information and the receipt for my stay that I cut short since it was such a horrible experience. If anyone visits this property, everything described would be very evident. I have been advised to complain to the state attorney general and/or post all the photos and descriptions on social media, but hopefully that won’t be necessary if the right thing is done. I have been sick since my stay and finally had the strength to send this to you.
ONCE AGAIN, I HAVE PHOTOS AND VIDEOS OF EVERYTHING DESCRIBED. I have NEVER experienced such DISGUSTING and DESPICABLE conditions at any place that claims to offer civilized lodging.
1.0
There was nothing I liked
The place was dirty and smelt like weed. I had to buy smoke eliminator to spray in my room to try to get rid of the smell. The bed was hard as a rock and you had to sleep directly in the middle of the bed or you would start to fall off. The blanket was thin, the pillows were flatter then a pancake. The floors were not swept or mopped. My feet were black from walking to the shower too my clothes on the bed. When I asked the manager of housekeeping could come in, he became confrontational. And said they are not in on Fridays! When she did come in she sprayed the floor with a spray bottle and used a dry cloth to mop! The floor was still not cleaned. They don’t vacuum the small rugs, you get two small towels for a two week stay and one small roll of toilet paper! What hotel rations toilet paper? Housekeeping also only comes in one time during your stay to tidy up your room. When she did she took all my towels including my wash cloth I brought to clean my dishes! People live here full time! Every night I would be awoken by residents banging on others doors. Management closes the metal gate to the front desk before 4pm everyday and are gone on the weekend. If you need them they are gone. I also was charged $150 more for the room I booked when I had gotten to the site. The manager said Priceline don’t tell you, it’s their fault. I should have found another room somewhere else.
6.0
Gerald has helped us a lot over the years and it sucks seeing him work as hard as he does being in that much pain. God Bless him and hope he gets better soon.
The pull out sofa bed didn't come with sheets or pillows, It horrible especially on the back!!
4.0
Nothing really
My room and bathroom you flush the toilet you have to wait 15 minutes before you can flush it again.
The guy who work's the front desk isn't friendly ar all.
Maintenance man always looks drunk.
Mold by the shower head.
9.0
very comfortable clean
the way things were ran trying to say I didn't pay and I did even had receipt then they come up some other charges for a week I paid again something not right with the way there charging people I felt like someone was hurting for money or just don't know how to count
4.0
price
cockroaches, wifi didn’t work, needs cleaning in room and outer areas like hallway and elevator
1.0
I guess I should have done more research upfront.
Room was dirty.
4.0
I liked the cable tv. It was nice.
No bellhop you had to carry your bags. It needs renovations bad.
5.0
I liked the peacefulness and quietness
The room I requested the refinished room and I got an old one
1.0
It was in a good area
The fact that is roaches and not little ones really big roaches they pregnant and then the people act like this is a five star
5.0
n/a
the room we were put in in the beginning.
2.0
Front desk guy was nice. Bed wasn't terribly uncomfortable but only comes with two crappy pillows. Tv was decent.
The carpets in the room have never been cleaned. They're sticky and turn your feet black with gunk. The room smelled so bad all the time, no amount of air freshener could cover it. People smoking inside even though the building has no smoking signs. Drug dealers out front. Bathroom shower head just sprays everywhere and leaks into the wall. Cabinets in kitchen area don't stay shut. Microwave doesn't spin. The room was just disgusting.
1.0
nothing
it looked like a crime scene
7.0
The room was clean and comfortable. The price was very fair for the value. Free parking. Locked doors with card access. Grounds maintained.
Signs of aging. Cabinet would not close. Window would not close. Tear on chair. A few roaches.
7.0
The rooms need to be remodeled and updated for the price.
5.0
Room was spacious and equipped with Fridge, Microwave.
Limited front desk hours cause after hours check-in difficult. There is a lot of paper work during check-in which I have never seen in any other hotel. Clogged bathroom tub and sink. Just one soap in the bathroom for my stay of 2 nights and they have a unreasonable policy that they won’t provide additional soap and towel.
3.0
The suite looks like it had been recently updated. We were upgraded to a 2 bedroom suite which had a common area which was nice. Our suite had 3 TVs.
- there is a kitchenette but ZERO kitchen items, like glasses, a pot, silverware, plates, spoons. NOTHING. I don't know anyone who travels with kitchen items!!! We had 3 TVs, but no coffee maker, mugs etc.
-There is no one at the front desk after 7pm or on Sundays. You have to phone to get someone to come down, we are from out of country and did not have in country calling which made this very difficult.
- Our bathtub flooded the suite into the kitchen area on the weekend and there is no maintenance, the guy who came gave us 4 towels and did not help us clean up, he had no access to a housekeeping closet on the weekends to get a mop or anything
-maintenance came to look at the shower 3 days later and left a pile of wet towels in the bathroom, there was no follow up on the issue whether we could shower or not, we did and every time it leaked into the bathroom
-when mopping up the flooded tub, we found a used hyperdermic needle behind a dresser
- the area had a lot of what seemed like transient folks coming and going at all hours of the night , it was quite noisy at times
- you get 1 roll of TP, when you run out you have to buy your own! We were there 10 days
- You get towels only once, if you want to wash them during your stay, you need to use the laundromat, fine if it's a shorter stay
FAQs
How much does this motel cost compared to others in Austin?
The average price for a rental in Austin is $320 per night. This rental is $237 less expensive than the average.
Is parking included with this motel?
Yes, parking is listed as an amenity at InTown Suites Extended Stay Austin TX - Research Blvd. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
We didn’t find pool listed as an amenity for this motel. It may be worth double checking if a pool is important for your stay.
Is InTown Suites Extended Stay Austin TX - Research Blvd pet friendly?
Unfortunately, this motel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at InTown Suites Extended Stay Austin TX - Research Blvd?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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