Sheraton New Orleans Hotel

4.1

Excellent(1,173 Reviews)

Hotel in French Quarter, LA

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This hotel is in New Orleans is across the street from the French Quarter and 4 blocks from the Mississippi River. It offers a gym and a tour desk. There is live jazz music in the Rodrigue Gallery every Friday and Saturday nights from 8 - 11 p.m.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of French Quarter, LA

Nearby attractions

The National WWII Museum

1 mi

New Orleans City Park

6 mi

Caesars Superdome

1.3 mi

New Orleans Airboat Tours, LLC

20 mi

Available Rooms

Traditional, Guest room, 1 King

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Traditional, Guest room, 2 Double

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Club level, Guest room, 1 King

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Club level, Guest room, 2 Double

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

City View, Guest room, 1 King

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Sheraton New Orleans Hotel

$$$$

4.1

Excellent(1,173 Reviews)

Hotel in French Quarter, LA

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of French Quarter, LA

Nearby attractions

The National WWII Museum

1 mi

New Orleans City Park

6 mi

Caesars Superdome

1.3 mi

New Orleans Airboat Tours, LLC

20 mi

Available Rooms

Traditional, Guest room, 1 King

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Traditional, Guest room, 2 Double

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Club level, Guest room, 1 King

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Club level, Guest room, 2 Double

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

City View, Guest room, 1 King

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(1,173 Reviews)

100% verified reviews

4.1

Nov 2024

Excellent location friendly staff great view

The location is prime in the heart of everything

We stayed on club level and it was loud during certain hours

4.1

Sep 2024

My stay was good except the bar manager who put a real discriminatory damper on our stay.

Most of the staff was pleasant and helpful. The food was good and the bed was comfortable.

The Bar Manager was extremely rude. She ignored us at the bar talking to the bartender, then proceeded to assist a caucasian male although we had been waiting much longer. When we went to the desk to complain another manager was assisting us. She knew we were telling him what happened. She started to argue with us trying to defend herself then threw up her hand at us and told him, "You take care of that" and walked off. She was extremely rude, disrespectful and unprofessional. There should be no tolerance for rude, disrespectful and unprofessional employees. We did make a complaint with another manager the next day who said she would address the matter. I could tolerate the bathroom door not closing in a room by myself but not the detrimental treatment. People like that should not be working with the public.

4.1

Aug 2024

Un hôtel qui reste excellent mais qui a besoin d'un sérieux rafraîchissement et d'ajouts d'équipemen

L'emplacement est parfait. A quelques mètres des principaux points d'attraction de cette ville magique. L'insonorisation est elle aussi excellente car malgré la musique omniprésente, les chambres sont silencieuses. La qualité du matelas et la taille du lit (Kingsize) sont idéales pour un parfait sommeil.

1) Il n'y a pas de réfrégirateur dans les chambres malgré une chaleur extérieure de 38 degrés celsius, impossible de garder dans sa chambre des boissons au frais pour se désaltérer. Inacceptable pour un hôtel de cette gamme. 2) Salle de bain et décoration vétuste. Le miroir de ma salle de bain avait ses bords émaillés. La douche n'avait aucune pression à part un filet d'eau, très désagréable pour une douche. 3) Les chambres n'étant pas aérés, les moquettes n'ayant pas été shampooinées depuis des années ... une odeur assez forte de moisi/renfermé surgit quand on rentre dans les chambres. Les femmes de ménage mettent un peu de Febreze mais cela ne tient quelques heures. 4) La piscine est minuscule (bon c'est pas trop grave mais j'étais déçu). 5) Même en retirant la pancarte "ne pas déranger" de ma porte de chambre à 10h30 max, sur 1 semaine les employées de ménage ne sont pas passées (elles étaient très aimables cependant et quand le travail était fait il était très bien fait).

4.1

Aug 2024

Great hotel for a reasonable price.

Professionalism of staff, cleanliness of property, location, food, and comfortable bed.

N/A

4.1

Jul 2024

Ideale Lage im Zentrum, Service verbesserungswürdig.

Der Service im Frühstücksbereich war eher schlecht. Ab dem 2.Tag gab es kein Buffet mehr. Die Bestellung dauerte extrem lange, obwohl nur 5 Tische besetzt waren, musste man über eine halbe Stunde auf eine einfache Bestellung warten.

4.1

May 2024

Tolle Lage

Großartige Lage: Streetcars in mehrere Richtungen quasi vor der Türe, fußläufig ins French Quarter, Shops und Restaurants in Hülle und Fülle, Zimmer im 47. Stock mit Blick über. Den Missisippi

Der Schrank im Zimmer eigentlich unbrauchbar, nirgends kann man eine Jacke oder Hose aufhängen, geschweige denn ein Kleid. Dauerbelästigung durch die Aufzuggeräusche Tag und Nacht, obwohl das Zimmer nicht neben oder direkt gegenüber den Liften lag.

4.1

May 2024

The location compensated for all the negative aspects.

I liked its location.

The common areas of the property appear outdated, and the service at the restaurant is sluggish and unsatisfactory.

4.1

May 2024

My stay at the Sherton New Orleans was Fun.

Excellent location, cleanliness of Hotel and comfortable beds. Everything the hotel had to offer.

Can not complain!

4.1

May 2024

Wonderful stay

The staff was very friendly and polite. They provided all help possible. Location was very good. Definitely a hotel we would like to visit again

There was nothing we did not like

4.1

Apr 2024

Stay was great...came for the Jazz festival.....access by shuttle was excellent.

The bed and room was excellent.

Roux restaurant was mediocre.

4.1

Apr 2024

Never again. Too pricey for what you get

The bar area with the Dj

Checking in was horrible. They told me I could pay with cash once I got there then said I couldn’t once we got there then wouldn’t use my total from booking. There was no trash bags in cans in the rooms

4.1

Apr 2024

Well located. The breakfast is not worth it

The bedroom, location, and view

The service during the breakfast, the towels, the old TV, the coffee during the breakfast

4.1

Apr 2024

Buena

Ubicacion

Aunque el desayuno estaba claramente indicado como incluido en el precio de la reserva, el hotel lo cargo a mi tarjeta indicando que era solo para una persona, lo cual no esta indicado en la reserva, donde si dice claramente que esta incluido en el valor total que es una reserva para tres personas. Al momento del Check out, al hacer el reclamo, la persona indico que se eliminaria el cobro, pero todavia no se ha hecho. Considero esto claramente una falta de respeto a las condiciones de la reserva que hice y por lo tanto responsabilidad del Hotel y Booking. Espero se me devuelva el valor cargado a mi Tarjeta de Credito porque sino lo considerare una estafa por parte del hotel. Espero una respuesta de parte de Booking tambien porque sino no serian confiables las condiciones que se indican en las reservas. DM

4.1

Mar 2024

Buon posto dove soggiornare

Struttura posizionata in centro a N.O. a due passi da Bourbon street e di fronte alla fermata di tram e bus con cui si può raggiungere la maggior parte dei punti di interesse della città. Hotel molto grande ed un po’ datato ma le parti comuni sono ben tenute e pulite. La mia camera (3427 king ) era ampia e non mostrava particolari segni di usura dati dall’età come anche il bagno anch’esso sufficientemente grande e dotato dei comfort del caso. Durante il mio soggiorno ho sempre fatto colazione presso lo Starbucks collocato nella zona adiacente alla Hall per cui non posso valutare quella fornita dall’hotel. Comunque ritengo positiva la presenza di tale catena che consente di spendere un po’ meno. Buona la velocità del Wi-Fi sia nelle camere che nella Lobby. In Agosto ( bassa stagione ) per 5 notti ho speso € 881 che secondo me è il prezzo corretto. Ovviamente in alta stagione, quando caldo ed umidità concedono un po’ di tregua, i prezzi sono ben diversi. Gentile e disponibile lo staff della reception.

Wi-Fi a pagamento per chi non è cliente Meriott honors. Le camere ai piani bassi potrebbero risultare rumorose dato che Canal street è piuttosto trafficata e caotica e i serramenti sono quelli di quando la struttura è stata costruita.

4.1

Mar 2024

Would stay there again

Location Amenities on site- Starbucks, Fed ex, gidt shop Helpful staff Smart elevators View from my room was awesome

Lobby bar was too cold

4.1

Mar 2024

Perfect and everyone was amazing

Everything

Nothing

4.1

Mar 2024

Very enjoyable stay.

Very helpful desk, bell, facilities and concierge staff.

Housekeeping response via telephone was poor.

4.1

Feb 2024

It was okay

The facility rooms were decent.

I got there and was double charged , prior to leaving I tried to explain it and the desk clerk would not listen . I got home and constantly called the facility with no response it took me two weeks to receive my money back . I also got there at check in standing in a line when I walked up the clerk said he couldn’t help me although I was the next guess in line but he helped the other man who had just walked up . So when the lady called me I asked her was she helping me or the other guy beside me that didn’t walk through the line she said me . If you have special guest or special guest with skip privallages the line should be labeled . I feel as if I’m spending 920 for two nights they are nomore special than me . Even after all the headache I went through I still have never heard from Sheraton or the manager I would never recommend it to anyone all my problems could’ve been avoided had the staff just listened and the manager actually answered the phone and called me back .

4.1

Feb 2024

Love NOLA

Location was awesome. Breakfast was good

4.1

Feb 2024

Excelente hotel. Hermosas habitaciones. Ubicacion muy buena

Espectacular ubicacion!!! Hotel muy lindo y habitacion muy comoda con lindas vistas

nada

4.1

Feb 2024

Great choice. Near everything New Orleans

The hotel staff was excellent!

Very clean.

4.1

Jan 2024

Perfect location for a short weekend in the city.

Hotel was located in business district near French quarter and attractions. Big room with nice river view.

Service for dinner was really slow at the bar, the only open at the time so we left and went to a restaurant for dinner. Breakfast offerings also medium level for the price you pay.

4.1

Jan 2024

I'll never stay at the sheraron on canal again. It was my go to place since 2003 for bayou classic.

Room was clean but outdated.

My husband expensive colonge was stolen out of his truck during Vallet parking. The manager did nothing to compensate him. Instead a parking ticket was issued for us when it shouldn't have. We got extended check out time and it must Have not been communicated between the desk and the vallet parking which screwed us. The whole vallet parking department failed us. I will take my service somebody else the next time I come to New Orleans. I'll also share my experiences with my professional medical staff,family and friends. That was horrible business.

4.1

Jan 2024

I enjoyed my stay! I’ll be sure to come again!

The friendly staff, large room !

Valet price

4.1

Jan 2024

I joined your club and plan to be there next New Year’s Eve.

The suite and view of the fireworks and river were wonderful.

The food/coffee room on the 42nd floor tended to be very crowded.

4.1

Jan 2024

Great location and a clean property

Excellent location. Highly recommend this property as it is in a convenient location. Everything is in a walking distance.

All good except there was no mini refrigerator in the room and the body wash was not sufficient for the days of our stay.

4.1

Jan 2024

Beautiful view, great location on Canal street. Clean room but service was lacking.

We loved the decor, location, indoor Starbucks, and the view in the room.

•We first arrived and valet was way too pushy and rushing us. •We asked for someone to please help us with luggage. Valet asked for someone to come out with a cart. The white guy came out bypassed us and went to the white women in the car behind us. I informed him that valet called him out for us. He snapped to wait our turn. He was working in "order". I corrected him that we were ahead of the ladies and called out for us. The valet person was surprised he did this as well. He then tried to lecture us by repeating...patience. •We then went inside and the asian person at the desk told us that they were overbooked and tried to give us a handicap room by the elevator. I explained that we prepaid on Booking.com and the rate wasn't based on this. She claimed to "refresh" her system and the room style that I booked...was available. It all felt very racist. I use that word with caution and not that often...but yea, we felt slighted.

4.1

Dec 2023

I won’t be going back to Sheraton.

The area

Booking site says parking is $42 but when you get there it’s actually $58. Housekeeper came in cleaned the room but things were missing afterwards. A show box, clothes and a pair of prescription glasses. Hotel won’t do absolutely nothing about it. Took her word that she didn’t throw anything away. So now I’m left glasses-less, which are expensive.

4.1

Dec 2023

Great location but need refreshing.

Great location

Very dated and room was very worn down.

4.1

Dec 2023

Beautiful weekend - we enjoyed our stay.

Everything was very nice and comfortable - the staff were exceptional from the valets to the bellmen to the front desk lobby staff.

Our phone in our room didn't work, and we had to physically go down to the lobby anytime we needed the bellman, etc. We did tell one of the employees about it on Sarturday but it was not fixed when we left on Sunday morning. The bar tender on Friday night should have had more help- she was frazzled and we had a little wait to get a drink.

4.1

Dec 2023

We enjoyed our stay.

The room size was perfect. We loved the view.

Add a microwave to the room.

4.1

Nov 2023

Will stay there again.

Everything was SUPER - thank you!!!

Nothing.

4.1

Nov 2023

Excellent hotel in a prime location

Exceptional clean and the staff could not have been more welcoming. Perfectly placed as just across the street from the French Quarter

Nothing to dislike

4.1

Nov 2023

Comfortable but expensive

The style and location. The room had a great view ans comfortable furniture.

There was not option for self-parking, even though it was advertised. The valet parking was more expensive, and we had to wait two hours to retrieve our car on Sunday (thanksgiving weekend). The in-room service was expensive and they send everything in disposable packages.

4.1

Nov 2023

Overall it was an excellent experience. I hope I get to come back next year.

The view was amazing and the location was so convenient!

Valet was horrendous on checkout day. Took almost 2 hours to get my car.

4.1

Nov 2023

Below average

Location, paid breakfast

Cleanliness, sound, parking, no microwave or refrigerator

4.1

Nov 2023

Das Hotel liegt hervorragend, man könnte aber so einiges verbessern.

Aussicht auf den Fluss Mississippi, das Bett war recht bequem, Lage des Hotels sehr gut, man bekommt lange am Abend noch an der Pelikan Bar etwas zu essen, die Preise sind hierbei auch noch relativ normal.

Überall im Hotel war es viel zu kalt, oft hat es gezogen, der Teppich im Zimmer ist nicht besonders hygienisch, die Dusche in der Badewanne war eine Zumutung - der "Einhandhebel" ist leider unbrauchbar, meist viel zu heiß dass man sich verbrüht und man kann es nicht kälter stellen. Die Hälfte des Personals beim Frühstück war relativ unhöflich.

4.1

Nov 2023

It was fine. Good value and location but a little below expectation

Location was great. Check in and valet were quick and easy.

It was quite loud. Interior noise, street noise were all very very noticeable. Also the phone rang once at 2 am. Bathroom also lacked a fan, which made it muggy and unpleasant after the whole family showered

FAQs

How much does this hotel cost compared to others in French Quarter?

The average price for a rental in French Quarter is $380 per night. This rental is $214 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sheraton New Orleans Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton New Orleans Hotel. Enjoy the water!

Is Sheraton New Orleans Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Sheraton New Orleans Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

Explore similar vacation rentals in French Quarter

Explore all rentals in French Quarter

4.3

Excellent(928 Reviews)

Courtyard by Marriott New Orleans French Quarter/Iberville

Sheraton New Orleans Hotel

Hotel in French Quarter, LA

Reasons to book

About this hotel

Amenities

Map of French Quarter, LA

Nearby attractions

Available Rooms

Traditional, Guest room, 1 King

Traditional, Guest room, 2 Double

Club level, Guest room, 1 King

Club level, Guest room, 2 Double

City View, Guest room, 1 King

Sheraton New Orleans Hotel

Hotel in French Quarter, LA

Reasons to book

About this hotel

Amenities

Map of French Quarter, LA

Nearby attractions

Available Rooms

Traditional, Guest room, 1 King

Traditional, Guest room, 2 Double

Club level, Guest room, 1 King

Club level, Guest room, 2 Double

City View, Guest room, 1 King

Reviews

FAQs

How much does this hotel cost compared to others in French Quarter?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sheraton New Orleans Hotel pet friendly?

What amenities are available at Sheraton New Orleans Hotel?

Explore similar vacation rentals in French Quarter

French Quarter travel inspiration

Related vacation destinations