Four Points by Sheraton San Jose Airport
3.9
Good(423 Reviews)Hotel in San Jose, CA
3-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
A free shuttle to the San Jose International Airport is featured at Four Points by Sheraton. Guest rooms at the hotel include free WiFi.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of San Jose, CA
Available Rooms
Guest Room, 1 King
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Guest room, 2 Double Beds
2 Double • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Guest room, 1 Queen
1 Queen • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Larger Guest room, 1 King
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Larger Guest room, 2 Double Beds
2 Double • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(423 Reviews)100% verified reviews
3.9
1. Not clean carpets and curtains had satins
2. Water pressure and shower head was not working. Properly
3. Rooms were musty
4. Elevator felt like it wasn’t serviced in years
5. Key cards kept on getting deactivated
6. Wasn’t informed that there was construction during my stay which gave me a headache
7. Misinformation from the staff on the dry cleaning service
3.9
1.The place was clean.
2.Breakfast was good.
3.The price was good
1.We booked a nonrefundable room, but when we got there, the room was not available. It was important for us to have two beds and the only available rooms had only one bed. How can we book a nonrefundable room and not have our room available? How can it then be no refundable. We held up our end of the deal, but you didn’t. We assumed you would give us what we paid for. You didn’t! And there was no offering to better our stay—just a verbal apology.
2.When I booked the room, I’d asked if there was a shuttle to the train station. I got a written response,”Yes.” Yet it turned out you DON’T offer shuttles to the train station.
3.It took a REALLY long time to check in.
4.Our key didn’t work when we got to the room.
3.9
Service
Nothing
3.9
Room was clean and decently sized.
Lots of construction going on.
3.9
Everything was great
Everything was great
3.9
I liked easy access to parking garage and to rooms.very spacious.
No ice machines on floors accept on lobby downstairs.the food choices for snacks
3.9
Every staff are very friendly. Especially staff who picked me up to laundry facility are really helpful for us!
Thank you so much
3.9
A mistake was made... the hotel collects the money and doesn't respond. very unprofessional
3.9
Limpio
Que el parking lo cobran
3.9
Great workspace, adequate room
3.9
Restaurant and bar in hotel, great transportation to airport.
Nothing
3.9
Great bed. Spacious room. Good airport shuttle
3.9
Room was fine. What I expected. I was upgraded to deluxe king room
No concerns
3.9
The first room that we were given had a shared balcony and the balcony door was rigged with a chopstick. It did not have a lock and could be easily opened from the outside. We asked to switch rooms. The second room did not have a fridge or microwave but was supposed to. We had to stay a second night but were asked to move rooms because the owner wanted to get measurements of the room we had been assigned. The third room was ok but we will never stay there again. My partner’s debit card was charged incorrectly and we now have to wait 5-7 business days to get it resolved. The manager did not seem interested in helping his associate assist us with the debit card issues and insisted that the bank must have charged us twice. We are still dealing with getting the charges corrected. We have stayed at many hotels in San Jose and never experienced this before.
3.9
clean, after a certain time you have to use key card to get into hotel which feels safe, free filtered water in the gym
3.9
Room had no microwave or fridge. Made me sad face emoji.
3.9
There was no refrigerator in room
3.9
Very clean, closed to work, and good staff. Bedroom very clean, and bed super comfortable.
The neighborhood.
3.9
The room and bed were comfortable.
It is located downtown so there is a lot of street noise.
3.9
I liked the room, the pool and the airport transfer guy Anthony :)
3.9
Location, quite room and comfortable bed.
Mr Bhatia at the front desk was rude at the time of checking in. Aside from him, the other staff were good.
3.9
I like that there is a free shuttle service to and from the airport and the location is very convenient.
Our reservation did not include breakfast 😖, I thought it was included as a standard per reservation.
3.9
Staff was extraordinary!
Shower in handicap room
3.9
Great service. Great room
Pricey
3.9
I liked a transfer guy Anthony, I used his services 2 times and he was polite, hearwarming, took care of everything, shared his gratitude towards his life and job. It was amazing! :) Because of him I came back already after 2 weeks :)
3.9
Everything
Nothing
3.9
Friendly and helpful staff.
The bathroom was not up to standard. Could not shower because the bathtub/shower had not been cleaned.
3.9
I stayed 4 nights in a king bed room, and there's no mini fridge. I've never stayed at any hotel without mini bar in the room whatever standard it is.
They don't clean the room every day. House keeping only come to change towels, unless you tell them to clean the room.
FAQs
How much does this hotel cost compared to others in San Jose?
The average price for a rental in San Jose is $257 per night. This rental is $124 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points by Sheraton San Jose Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Four Points by Sheraton San Jose Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton San Jose Airport?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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