Crowne Plaza Indianapolis-Airport, an IHG Hotel
4.0
Good(248 Reviews)Hotel in Indianapolis, IN
4-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Moments from Indianapolis International Airport with free shuttle service, this completely non-smoking hotel offers on-site dining options along with modern guestrooms featuring free wireless internet.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Indianapolis, IN
Available Rooms
2 Double or 1 King • 32 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 32 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 32 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 32 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 32 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(248 Reviews)100% verified reviews
4.0
1. Manager Tom was most helpful, a credit to Crowne.
2. A mobile makeup/shaving mirror in the bathroom is a very good addition.
1. I called to say we were delayed due to flight and the service rep said not problem. Arrived the following afternoon after a 20+ hours flight and it became a problem. 3 staffers, nice, but I was told they could not assist me. After upwards of 15mins, manager Tom walked in and fixed it in a moment. He walked one of the front desk staff through the process, simply and I was relived that a manager of his caliber was present.
2. No included laundry service, unlike the Hyatt down the road.
3. Told that room service was unavailable while I'm on a work call and cannot leave my room? Is that not the point of room service?
4. Pork Chops were dry and tasteless, sound was decent, but for the cost compared to Uber Eats and nearby hotels, it needs to be better.
5. Noisy aircon, service guys could not fix, so moved to a new room. Thankyou, but that "thrumming" motor engine noise was still there, a few feet from my head when trying to sleep even in the new room.
4.0
Proximity to airport
There was a slight sewage smell existing the elevator on the 2nd floor. May have been the trash receptacle as you enter and exit. It was fairly strong upon arrival but less noticeable the morning when I left.
4.0
i landed very early in the morning, the front desk was able to check me in, so i can have a quick shower and attend my business meeting that day without any delay.
breakfast only have a limited selections.
4.0
Old room. Needs a remodel
4.0
We were able to leave our car parked at rhe hotel. We liked that they had a shuttle to take us to and from the airport. The property was very conveniently located to the airport and the staff were great!
Not much to not like since my overall experience was great. It fit the need for what we wanted for our vacation.
4.0
To much construction interference going on
We had to dodge walking and parking through all of it.
4.0
They did’nt offer free shutle bus on my reservation and I had to pay for an Uber.
4.0
Shuttle drivers and breakfast staff were fantastic! Bed was amazing.
The interior of the hotel smells like the pool. And the hotel room smelled like this too.
4.0
The location is great, just off the interstate. Even though it’s by the airport, there’s very little plane noise. The restaurant and bar in the hotel are good and convenient for any kind of traveler.
the AC in the room is VERY LOUD, and runs frequently.
4.0
Clean room and comfortable bed.
It was very warm. The ac wasn't working well.
4.0
I loved the spaciousness of the property. plenty of room to move around.
wasn’t told that there was no pool available. for the price of the rooms little to nothing to do at the hotel.
4.0
clean & staff was friendly
nothing
4.0
Everything was great.
nothing.
4.0
Didn't have it
Everything was good
4.0
Hotel was very very clean and quiet
everything was perfect
4.0
stop over during late arrival, just ok
but nothing more... Breakfast could be slightly more refined
4.0
The staff was nice and the rooms where clean, bed slept a little rough not horrible though!
The tv is in hotel mode so you can't use a computer or game system, and the tv channels wasn't all that and the remote was junk!
4.0
The property was exceptional. The decor and architectural structure inside was very sophisticated yet soothing to an exhausted traveler.
STAFF:
Upon my arrival and entry into your hotel, I was greeted by the hotel front desk clerk with the most disgusting facial look towards me. Thereafter, the clerk did not ask me if I needed assistance to Check-In….she asked if I needed something as if I was lost, but not a valued guest.
I replied to indicate very professionally, “Yes, ma’am I would like to Check-In please. She seemed very appalled. The worst thing is the clerk then placed me on the 3rd floor- Room- 364… IN THE BACK, FACING THE PARKING LOT.
All Indian persons, or people of color are not statistically poor, violent, or otherwise. This is the demeanor I was met with at your establishment, and tend to take this issue and circumstance legally further.
Dr. Sharon Madison, III
4.0
Booked a room for $174.33. Decided to book the same room again and called the front desk to ask how much it would be and they said it would be around $140. When i got to the front desk to book the room again it was $197.63 so i was lied to.
4.0
STAFF WERE VERY PLEASANT AND IMFORMATIVE. THE DINNERS WE HAD WERE EXCELLENT. OUR WAITRESS FOR THE DINNER WAS VERY GOOD AND PAID VERY GOOD ATTENTION TO WHAT EVERYONES NEEDS WERE. PLEASE THANK THE KITCHEN HELP THAT EVENING THEY COOKED EVERYTHING PERFECTLY.
EVERYTHING WAS PERFECT.
FAQs
How much does this hotel cost compared to others in Indianapolis?
The average price for a rental in Indianapolis is $242 per night. This rental is $117 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Indianapolis-Airport, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Crowne Plaza Indianapolis-Airport, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Indianapolis-Airport, an IHG Hotel?
We found 9 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.
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