Waldorf Astoria Chicago
Hotel in Chicago, IL
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Located in Chicago’s Gold Coast neighbourhood, this luxury hotel boasts an on-site spa & wellness centre, as well as a restaurant. Shopping along The Magnificent Mile is within 5 minutes’ walk.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Chicago, IL
Available Rooms
Superior King Room
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Queen Room with Two Queen Beds
2 Queen • 581 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with Fireplace
1 King • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite with Fireplace
1 King • 731 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Corner One-Bedroom Corner Terrace Suite with Fireplace
1 King • 850 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.5 / 5.0
Location
No coffee in the room
At the restaurant and my chicken was very salty
2.0 / 5.0
We come to Chicago every 3 months. We like the location. The staff is always very helpful.
The room was not at the Waldorf standard. The bed was lumpy, the night stand drawer would not stay closed, and we repeatedly kept banging into to it during the night. The safe was inoperable. I did answer a text complaining about the bed, and they exited TJ changed it at 9:45 PM when my wife was already asleep.
5.0 / 5.0
I was impressed by the room with its incredible view and the fireplace. The staff, the room service, I could go on and on, but to make it short: my stay exceeded my expectations. I have stayed in the original Waldorf in NYC many years ago and I am so glad to have had another amazing experience at a Waldorf. A special thanks to Angel. 10/10 in every way and I will definitely be back next time I am in Chicago.
4.0 / 5.0
Amabilité du personnel et la localisation
Trop de changement au niveau du personnel
3.5 / 5.0
Kyle and Cheryl, were very adept at complementing our stay with great service and thoughtful fetails
Construction at the main entrance impeded arrivals and departures
3.0 / 5.0
Clean, rooms a good size
Uncomfortable balcony patio furniture. Broken elevator. A disturbance by a poorly behaved guest in the breakfast area was ignored by the manager on duty, despite requests for him/her to ameliorate the situation
3.5 / 5.0
excellent
5.0 / 5.0
Amazing service, the staff are exceptional at solving problems and helping out. My rental car developed a flat tire and the valets filled it with air so I could get on my way, all without asking!
A bit pricey but this is what this kind of service and hotel costs...
5.0 / 5.0
The hotel was located near everywhere I needed to be,
5.0 / 5.0
Did not eat with the team but location and staff were impeccable. Probably the best stay at any hotel.
Very hard to say but great bath tub and no bubble bath
4.5 / 5.0
Niсe hotel in Chicago. Near to the city center, basically would be my choice if I return.
2.5 / 5.0
I loved Waldorf. The hotel is beautiful, the staff is friendly, they treat you like royalty. five stars for this hotel. negative zero stars for booking.com
My issue was never with Waldorf. My issue is with booking.com I was falsely advertised. The room I booked was a suit. The room I received was not a suit, did not have the living room area.. only one room for the bed, which was smaller than pictured, and the bathroom was so much smaller than what I booked. BY MY SUPRISE there was a balcony. But all in all, the room was not what I booked. Also, the name of the room was shown under "Grand Deluxe King Room with Balcony". After speaking with the manager at the time at the Waldorf, he informed they do not have a room under the name "Grand Deluxe King Room with Balcony" for that does not even follow under the hotels terminology. Since this is a 3rd party booking site, booking.com is responsible for this booking as well as false advertising. The hotel had no responsibility. Being nice, Waldorf discounted the room, however it took 4 reps, 4 calls, 3 hours and 20 minutes for booking.com to even fix their issue! HORRID! I traveled 5 hours for DISAPPONTMENT!
4.5 / 5.0
Great
N/A
5.0 / 5.0
Earnest was of great help from concierge and helped in all arrangements for my sister's 25th Anniversary celebrations.
2.5 / 5.0
it was clean and in a good location. the staff were very hospitable. it combined luxury with modern and classic styles
the water was cold and the heat had issues. it was hard with the first extremely cold day of the season.
4.5 / 5.0
it’s a gorgeous hotel, I’ve stayed before. You are treated like royalty. The rooms are stunning.
This is my second time and this time I was a lot less impressed, unfortunately. Our room had one robe instead of 2, one phone didn’t work out of 2, we called room service for breakfast and 2 or 3 things we tried ordering they were completely out of. Disappointing. We settled for other breakfast items and 45+ minutes later they arrived with just one of them. We had to wait another 10-15 minutes for the second meal while mine became cold. It just didn’t feel worth the price of a $900 room and $75 breakfast for 2 people. :(
4.5 / 5.0
beautiful room and great public areas. loved Bernard’s! all staff very pleasant and helpful.
private reception one night meant all public areas were closed to residents. could have offered a complimentary cocktail to the room or another night to compensate.
5.0 / 5.0
The People
need better food service in lobby cafe
3.5 / 5.0
good
good
5.0 / 5.0
so spacious and comfortable!
needed more outlets closer to the bedside.
lights were very difficult to control.
5.0 / 5.0
this is a GORGEOUS hotel. stylish, QUIET, exceptional service.
5.0 / 5.0
Our room was very comfortable.
I would have liked more menu items for dinner.
FAQs
How much does this hotel cost compared to others in Chicago?
The average price for a rental in Chicago is $242 per night. This rental is $92 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Waldorf Astoria Chicago. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Waldorf Astoria Chicago. Enjoy the water!
Is Waldorf Astoria Chicago pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Waldorf Astoria Chicago?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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