Best Western Plus Richmond

3.6

Good(674 Reviews)

Hotel in Sandston, VA

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Best Western Plus Richmond is located 3.6 km from Richmond International Airport and offers free airport shuttle services. Other facilities include an outdoor pool and free WiFi access.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Family friendly

Map of Sandston, VA

Nearby attractions

Virginia Museum of Fine Arts

Science Museum of Virginia

12 mi

Available Rooms

1 Double • 279 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Double • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 312 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

$$$$

Best Western Plus Richmond

$$$$

3.6

Good(674 Reviews)

Hotel in Sandston, VA

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Best Western Plus Richmond is located 3.6 km from Richmond International Airport and offers free airport shuttle services. Other facilities include an outdoor pool and free WiFi access.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Family friendly

Map of Sandston, VA

Nearby attractions

Virginia Museum of Fine Arts

Science Museum of Virginia

12 mi

Available Rooms

1 Double • 279 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Double • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 312 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Reviews

3.6

Good(674 Reviews)

100% verified reviews

3.6

Jun 2024

I would rated it a fair facility and they accommodate with minimum effort.

Breakfast was the highlight of the stay. The food was Fresh. The dining area was clean and the atmosphere was pleasing. and the Hostess was great.

I was expecting the rooms they had for pets would be no carpet in case of accidents or spills. We was located on the ground floor in which I don't care for that much.

3.6

May 2024

A creepy experience

This hotel was conveniently located near the airport, and I needed one that provided shuttle service. They did. Staff was courteous when asked a question but did not offer anything up that may have assisted in easing my travel. The room was clean.

I used this hotel for the main purpose of the airport transportation. I was staying as a single female, and I must say I didn't sleep a wink. The door to my room locked but had clearly been pried open more than once. The walls are extremely thin. Therefore, you hear everything. Including outside noise, lobby noise (where I was located), and several nearby rooms TVs. The room had been attempted to be updated. All I can say is the shower was nice and it was cleaned well. There was not even a hair dryer. I attempted to call the front desk to see if they had one, but nobody answered. So, a night with a wet head, 4:30am shuttle to the airport that I had to call a number at the desk for AND my hair was still damp from the previous nights shower and no sleep... Best Western Richmond Airport will not be on my list of accommodations to return to. I did make my flight though....thank goodness.

3.6

Apr 2024

It was a very nice stay, convenient, affordable, the room was nice, pet friendly was nice

location was great, pet friendly, a plus, price was good. Very nice to have the breakfast available. Shuttle was available if needed, we did not.

Staff might have been a little more friendly. There wasn't much to dislike, maybe a few updates, a good cleaning throughout. :-)

3.6

Apr 2024

I enjoyed my stay and plan using this location in the future.

I liked the room price. The employees were helpful and friendly.The location was near my work destination. The breakfast was a nice surprise.

The overall stay was great but the beds could be better and the room I stayed in needs painted.

3.6

Mar 2024

The phone message light blinked all night had to put a pillow on it and the remote for the tv would not change the chann

Nothing really

To cramped hard to get to and not a lot of parking

3.6

Feb 2024

Nice and reasonable

The staff was really helpful i pulled over because the rain and wind was getting crazy with 4 cranky kids and they got us right in. the breakfast was really good.

Nothing

3.6

Nov 2023

Probably won’t do it again just because of that incident

It was very comfortable and just what we needed for a one night stay before the rest of the travels.

That there was computer issues when we arrived and they assured us we had paid and everything was fine. The lovely guy at the front desk even said that if it wasn’t they would just sort it out at check out the next day. To our frustration, after a full days flying and 5 hour time difference we were in bed by 8pm, there was a knock at our door at 11:00pm - the same guy who told us we could pay in the morning, his manager/owner returned and made him come demand the money. Frustratingly we went down and paid it and the poor guy felt so bad. Next time the manager should get his self upstairs and request this or just wait till a respectable time to wake the guests.

3.6

Oct 2023

It was ok

Location was good

The staff was great except for one lady who had an attitude everyday… She is the one that had her young daughter there… i think she was the executive housekeeper… Her attitude was horrible..

3.6

Jul 2023

Exceptional

Staff extremely friendly and helpful.

3.6

Jul 2023

Passable

The only problem was the rug in the room must be clean better. Other then that the service was okay.

Rugs should be cleaner and the garbage can outside must be spray with insecticide for the big water bugs on the bottom.

3.6

Jun 2023

Passable

the was no parking

3.6

Jun 2023

A big disappointment in the integrity and honesty of hotel management. Had to file a complaint.

The bathroom flooded on the 2nd night. The hotel was booked, so the Mgr, Vinjay, agreed to adjust the rate at check out.

Couldn't find the Mgr. to honor adjusting the rate and they blocked my number to avoid answering my calls about the adjustment. I have reported them to Best Western Headquarters and lodged a complaint.

3.6

Jun 2023

Exceptional

Staff was very friendly. Good location near airport. Room was clean and comfortable.

Nothing-everything was great!

3.6

May 2023

Passable

Close to the highway, relatively close to our destination. Bed&pillows were comfortable.

Front door has a sign that says the door only opens with the keycard, but it was always unlocked, considering we saw people begging for money in the parking lot, it didn't feel very safe. Coffee is terrible, scrambled eggs were stale. Breakfast area looked dirty and shabby. The hairdryer in our room was disgusting - sticky and dirty. Staff did their job, but wasn't welcoming and didn't make eye contact.

3.6

May 2023

easy quick trip

Front desk staff overall were pleasant (housekeeping seemed a bit moody though).

none overall... it was fair overall

3.6

May 2023

Comfy,not good on locking outside doors

Was nice and comfortable..staff not that social.

Staff not that socialable and the outside doors on saide of building stays unlock didn't like that for safety

3.6

May 2023

over all good. Just misrepresented in the descriptions

The large shower head. Even though my shower head was broken.

The customer service representative told me that the pool was in service and it was not.

3.6

May 2023

The room was excellent

The room was extraordinary clean. I thought I was a reward member but the clerk didn’t ask possibly because it was 10 people waiting to get checked in. It was only one person working at the front desk.It was pretty late as well. The host did the best he could. He was a nice young man.

Wait to get checked in

3.6

May 2023

Good

Breakfast had good variety of items. Room was clean and bed was comfortable. Even though short-staffed, the guy at the desk promptly drove the shuttle to the airport to pick us up when we called.

Decor is dated, could use a refresh

3.6

May 2023

Not worth for the price, little bit add money then choose another one.

Very close to the Airport.

Hotel entrance was too dark. Terrible bed mattress. Whole hotel so old, time travel to 30 years ago. They needed renovations. I try to get something breakfast but stay back from dining area.

3.6

Mar 2023

For what we needed for the one night, it was a good place to stay.

Check in was good, and the staff member was very helpful and welcoming. The bed was quite comfortable.

The hotel seems rather old and in need of some updates. Breakfast was ok.

3.6

Mar 2023

EXCEPT FOR THE BED EVERYTHING ELSE WAS GOOD.

THE BED WERE VERY UNCOMFORTABLE,BREAKFAST WAS GOOD BUT COULD HAVE HAD A LITTLE MORE OF A VARIETY

3.6

Mar 2023

Everything was beautiful I had to stay extra night and the staff was very professional and they did

Very clean and very spacious

The only thing I was on the 4th floor on the water pressure was very very low

3.6

Mar 2023

Uncomfortable.

When going to the front desk to ask for things, there wasn't anyone there. Had to wait for 20 minutes until someone returned to the desk to help. Then my request wasn't handled until the next morning when I had to ask again. On 2/26 @ 2:45am - we were awoken by police due to a situation happening two rooms down. We were not able to go back to sleep due to the police procedures and decided to check out around 5AM.

3.6

Feb 2023

Disappointing

everything is close by

the fact that we had to wait downstairs at 2am because polices where knocking on the door right beside my room. and we had to leave early. not good. I would like a refund.

3.6

Feb 2023

I always thought Best Western Hotels had standard levels of cleanliness and consistancy. I did not realize they could be

It was close to the airport.

The room was shabby and had an unpleasant odor.

3.6

Sep 2022

it was fine - good work hotel close to airport / industrial park

breakfast was good; room was sufficient

lighting made it feel dark, damp, dusty

3.6

Sep 2022

Passable

Convenient breakfast, facilities inside the room very good

bed is not comfortable, AC is very old and noisy, door can’t properly closed

3.6

Sep 2022

Great place five minutes from Richmond airport with an excellent shuttle for free.

The room was very clean and the bedding very comfortable; the AC was great. Bathroom OK. The airport shuttle was on time and the operator was excellent. We wanted a hotel that had a free airport shuttle as we had to leave at 5 am for our flight. The room had a small fridge and a microwave.

the ice machine on our floor didn't work and the coke machine was out of service. My husband bought a soda from the front desk.

3.6

Sep 2022

Superb

The potatoes were good. The waffles were good. The utensils and paper paper, and cups were stocked.

The eggs were runny and the sausage was over cooked. The area was small. There were was flies around the juice machine.

3.6

Sep 2022

Passable

The staff

The slamming doors and I had to keep asking for my wash clothes and towels

3.6

Aug 2022

Was ok, would not stay again

Breakfast was great

Rooms were old, bad bed mattress and room smelled

3.6

Aug 2022

Overall good hotel with a good price!

it was clean and straightforward

the shower water pressure was so low, hard to use.

FAQs

How much does this hotel cost compared to others in Sandston?

The average price for a rental in Sandston is $111 per night. This rental is $18 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Plus Richmond. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Plus Richmond. Enjoy the water!

Is Best Western Plus Richmond pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Best Western Plus Richmond?

We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Best Western Plus Richmond

Hotel in Sandston, VA

Reasons to book

About this hotel

Amenities

Map of Sandston, VA

Nearby attractions

Available Rooms

Best Western Plus Richmond

Hotel in Sandston, VA

Reasons to book

About this hotel

Amenities

Map of Sandston, VA

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Sandston?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Plus Richmond pet friendly?

What amenities are available at Best Western Plus Richmond?

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