JW Marriott Hotel Shenzhen
Hotel in Hong Kong
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Opposite Shenzhen Golf Club, JW Marriott Hotel Shenzhen is an upscale setting centrally located along Shennan Boulevard, the thriving commercial area of Futian District. Shenzhen Convention and Exhibition Center is positioned a 10-minute drive away.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Hong Kong
Available Rooms
JW Suite, Executive lounge access
1 King • 1076 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 516 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive King Bed Room
1 King • 516 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Studio Suite with Golf View - High Floor
1 King • 645 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Suite, Executive lounge access, 1 King, City view
1 King • 624 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
8.0 / 10.0
The enthusiastic staff who gave excellent services to us. The location of the hotel is very convenient for visiting various places in Shenzhen.
There was an error on the robots operation which delivered meals to individual rooms, but inadvertently delivered food to my room, actually I had not placed any order.
10.0 / 10.0
感谢Sue的安排,住非常好,房间安静,好
9.0 / 10.0
Nice rooms and fairly quiet.
Slight lingering smell of cigarette smoke in the rooms. Not exactly tasteful. The morning buffet was very busy, had to wait in line for 15 minutes to get a seat. Felt like the staff could have communicated a little better on the organization
8.0 / 10.0
The location was accessible.
The pillows are horrible. One is too low but using both of them would be too high. I didn't sleep well at all.
4.0 / 10.0
No
We reserved a king suite golf view high floor, although we checked in late at night, it was not acceptable to be arranged in a room at 8/F, that was only 3 storeys from the lowest, the front desk didn’t response to our repeated queries about that, and we had to accept as it was too late. We even found a staff who was carrying out maintenance work in the bathroom after entering the room, we were not even informed about that, that really scared us, although that staff was really polite when talking to us and the work only took a few minutes. Breakfast was no better, food varieties and quality were just fair, our table were cleaned up including all utensils and drinks when we were
going to pick up foods, this happened on both days
of our stay. Won’t choose this hotel again
8.0 / 10.0
Room is nice and comfortable. Bath is fantastic! Breakfast is great. Staff are very helpful and friendly. Lots of shops and food options within a 2-3 min walk including a pharmacy/supermarket which is great if needed.
Could have more cupboard space and cleaning staff seemed be inconsistent and would sometimes leave things that were clearly used and even piled together for removal as well as towels that were wet.
7.0 / 10.0
the room overall is great
the customer service and dinning are very poor.
I cannot accept I smell cigarette in lift.
It is not the hotel from JW Marriott group I expect.
8.0 / 10.0
Room was spacious
10.0 / 10.0
breakfast very good
10.0 / 10.0
Stuff was so helpful. Clean and reasonable price.
Stuf not talking English very well
10.0 / 10.0
Great location and excellent staffs
None
10.0 / 10.0
good location, clean facilities, friendly staff
10.0 / 10.0
Exceptionally helpful staff. Special thanks to Kim, Elon, Jonny.
Nothing
10.0 / 10.0
Thanks so much for you kind and warm welcome, everything was at a high level! I would like to give special thanks to the following staff members: Kim, Elon and Johnny! Thank you so much for helping us to solve all the difficult issues related to pandemic restrictions 🙏🏻 非常感谢您的照顾!
8.0 / 10.0
nice breakfast
a little bit old
4.0 / 10.0
At first, we staying for just two nights at the hotel and why it need ¥4000 for deposited? Rental price just ¥2100 and really need ¥4000 for deposited? If you don’t trust people, please closed the hotel!!
When we stay hotel at Macau for a week, all they requested just $1000 only for a week, really don’t u defray and why your hotel need ¥4000!
Second, it ours anniversary trips for us, front office people said already upgraded the hotel room for us. But when we arrived the room, it just the room that we booked only, no any upgrade at all, why your guys said so nice that our hotel upgraded for yours anniversary trip. What? Seriously?
At third, at the second night, we were finished dinner early and we decided to go to the pool for swimming, after we warm up and ready to jump in to the pool, the lifeguard said we have to wear the cap before swimming. A cap? Really? We never ever heard that people need to wear a cap for swimming in my life! Even I’m in US six star hotel and around the world, still, never heard that need to wear the cap for swimming, maybe china was special, and we down to earth that didn’t know, in fact, we just think that you guys just want people for swimming and if no one swimming at the pool, then you guys don’t need to clean up the pool and saved money! What a shame!
8.0 / 10.0
very nice executive lounge with helpful staff, comfortable seating and good food; fancy autonomous self-driving robots for delivery services on the various floors
the first room I was offered was freshly renovated but did not correspond to the description and images on the websites: i.e. it felt much smaller (somebody decided to cut away 1/3 of the room for a long, narrow bathroom ... but the bathroom did not even feature the prominent bath tub that was promised on the websites; the room felt rather small for a longer stay; the room had a rather special seating area with a very low tea table and two very low asian type seats near the window: fancy and good looking, but not very comfortable and useful; there was no desk in the room ... after I asked for a room with a desk, I was offered another room (pre-renovation), that was much bigger, and had the promised well-sized desk and bath-tub; the location is not near to any lively places in town: you will need a +/-10 minute taxi ride to get there
10.0 / 10.0
Location is well. 100m to Subway and 10min. to One Avenue. Room is clean and smell good. Personnal is pleasantly. Comfortable everything in.
6.0 / 10.0
Location was okay. not exactly great. It was not exactly within the Futian district where my meeting was scheduled, so it wasn't convenient for me as such to get around. The staff was friendly and helped me navigate. I was using the Didi (Uber) app to book.
I should NEVER have booked using Booking.com because despite being a BONVOY club member, there was NO discount offered on f&b or any facilities. The bar was very underwhelming, not exactly 5 star standard. The choice of cocktails was not great as well. The food was okay, although the service staff was nice and friendly. I was offered a complimentary drink, unfortunately, the red wine was quite bad. Also, the room had a strange odour and the amenities could have been better, eg. The bath tub had NO bath salts.
8.8 / 10.0
Nice spacious rooms, well-equipped fitness, good and suitable breakfast
Our room was not ready upon arrival (it was 4.30pm) however in return we were offered late check out the day after
FAQs
How much does this hotel cost compared to others in Hong Kong?
The average price for a rental in Hong Kong is £47 per night. This rental is £33 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at JW Marriott Hotel Shenzhen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JW Marriott Hotel Shenzhen. Enjoy the water!
Is JW Marriott Hotel Shenzhen pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Hotel Shenzhen?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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