The Swan Hotel, Wells, Somerset

Property building, Patio, Balcony/Terrace, On site

4.1

Excellent(2,317 Reviews)

Hotel in Mendip District

4-Star Hotel

Reasons to book

Includes essentialsInternet / Wifi, Parking, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated in England's smallest cathedral city, The Swan provides excellent accommodation and hotel facilities. The Swan makes an ideal base for exploring Somerset. Visit Bath, Bristol, Wookey Hole Caves, Glastonbury Abbey and historic houses.

Amenities

Internet / Wifi

Parking

Balcony or Patio

Wheelchair accessible

Map of Mendip District

Nearby attractions

Available Rooms

Standard Double Room

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

1 Queen • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

The Swan Hotel, Wells, Somerset

££££

4.1

Excellent(2,317 Reviews)

Hotel in Mendip District

4-Star Hotel

Reasons to book

Includes essentialsInternet / Wifi, Parking, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Internet / Wifi

Parking

Balcony or Patio

Wheelchair accessible

Map of Mendip District

Nearby attractions

Available Rooms

Standard Double Room

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

1 Queen • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(2,317 Reviews)

100% verified reviews

4.1

Nov 2024

Compared to past visits, very disappointing.

Breakfast great. Sheets were clean. Staff was friendly. Fireplace was lovely. Location is wonderful.

Bathtub had dirty soap scum ring, ( manager really did not want to listen) bath towel had long black hair, teapot handle was greasy, someone’s medication was on the floor, heater made noise coming on, hence little sleep, view from window appeared to be a messy open shed area. I have stayed there numerous times in the past-have always left a tip for housekeeping, but this time I did not.

4.1

Sep 2024

Hotel good but check your room is actually in the main hotel

Lovely hotel in center of Wells

We were put up in an outbuilding in the car park by the staff accommodation. Steep stairs to room

4.1

Sep 2024

Limited onsite parking that is very tight to navigate, poor maintenance of room

Curtain falling of its rail. Poor parking facilities. No assistance from staff to direct us to a secure parking offsite.

4.1

Jul 2024

Parking rubbish hotel great food good if you can get it

Not very good for time that meals are serving should be 12 to 9 could not get anything to eat after 7 I was not happy

4.1

Jul 2024

We’d come back!

Less noise from below bedroom 24

4.1

May 2024

Can't wait to return

An exceptional hotel, food, service, location perfect.

Nothing

4.1

May 2024

Lovely, comfortable, traditional hotel perfectly located in the centre of Wells.

Nice traditional hotel in a perfect location in the city of Wells. Great views of the cathedral and near some great restaurants. Plenty of parking. Large comfortable room. Friendly staff. Great bar with excellent cocktails which can be enjoyed in the lovely private garden over the street facing the cathedral. Will certainly book again for next trip to Wells.

Our room was nice, big and really comfortable, but was in a rather ugly outbuilding. The car park is big, but the access is very tight especially for large vehicles. Fortunately, we have a small SUV so we got in and out ok. There were Range Rovers and Teslas in there but I would image it was a squeeze. Other than that, we had a great stay.

4.1

May 2024

Really enjoyable stay in The Swan, friendly staff and location was second to none. Great choice for breakfast. Would rec

Decor, Facilities, Location and Breakfast and Lunch was very tasty and high quality.

A lot of steps to the rooms for my elderly parents. No lift. Did not realise when booking. Is it called out in the property advertising ?

4.1

May 2024

Excellent Short Holiday Break

Full English excellent Dinner excellent Stay excellent Location excellent

Not Applicable

4.1

May 2024

Friendly, comfortable and a wonderful location.

The room was lovely, the breakfasts great. Best of all were the fantastic staff. Nothing was too much trouble for them from the Receptionist to the dining room staff and the manager. They were professional and friendly.

There were no laundry facilities which was a surprise and disappointment. Sometimes the staff were so keen to do things they didn't always listen to what was required. But they put things right immediately which was good.

4.1

Nov 2023

Really enjoyed it great location and wonderful staff

Excellent staff and manager, easy to park, a great stay away

Cooked full english could have been cooked/prepared better

4.1

Oct 2023

Hotel needs refurbishment.

Friendly staff

Peaked rods in Coach house. Bedly bumped heads.

4.1

Aug 2023

Always a pleasure to come back to the Swan

It is always a pleasure to come back to Wells and to the Swan hotel. We visit quite regularly, and the Swan always offers a welcoming and homely atmosphere. Staff is very attentive, always kind and helpful. Rooms are all different and unique. We particularly like the coach house, where some of the original architectural features are still visible. The new manager, Martin, is very friendly and went the extra mile to make sure our stay was enjoyable from start to finish. We can't wait to be back 🙂

4.1

Aug 2023

Would recommend to all

Clean efficient staff good food

Everything

4.1

Aug 2023

Superb

Excellent Breakfast

Nothing

4.1

Aug 2023

Very good

location was perfect

room too hot, unable to open windows, but room came with fan which was good.

4.1

Jul 2023

Exceptional

An absolute gem of a hotel. My wife and I stayed in the Cathedral Suite and it was stunning! So much so that she cried when we went in. I've never stayed anywhere like it. The room was huge and bathroom beautiful. The view of the cathedral was spectacular. Genuinely felt like royalty (especially with its history). Staff were very friendly and accommodating. Breakfast was good

4.1

Jul 2023

would stay again

location was perfect. breakfast was exceptional. room perfect for our needs . staff very efficient and friendly

bar needs better management. low on stock

4.1

Jul 2023

A very pleasant overall stay.

Breakfast was as expected. Afternoon tea was good.

The location was excellent. Unfortunately the room we occupied was at the front overlooking the main road which was noisy and disturbed sleep.

4.1

Jul 2023

Lovely place to stay enjoyed it very much

Clean well placed in location lovely food drink and beautiful view of Wells Cathedral staff friendly and very helpful

Style , location and service

4.1

Jul 2023

Exceptional

Staff were very friendly and welcoming. Room was amazing.

4.1

Jul 2023

Brilliant

We had booked a double room but were upgraded to a Junior Suite. Breakfast was excellent

There is nothing that coulds have been better

4.1

Jun 2023

We really enjoyed our stay here. The staff were amazing, so friendly and helpful.

The feel of the place was very warm and welcoming. Our bedroom was lovely. Very clean and comfortable. The age of it all was fascinating with lots of hidden and surprising areas outside. The outlook to the cathedral was stunning with a really pretty garden to relax or eat in. The hotel was a stone’s throw from the Bishop’s Palace, the market square and the cathedral. It was good to have parking. We didn’t need to use the car at all.

The bedroom, although lovely, was like a hothouse. Only one of the 2 windows would open about 4 inches. The lounge was not inviting or very comfortable.

4.1

Jun 2023

Apart from the niggles above, we enjoyed our stay

staff, location, food.ouse

room with sloping roof with beams rather hazardous difficult access to electric plugs tea/coffee facilities in full sunshine - milk?

4.1

Jun 2023

Very good

Behind the wall in Room 21 you can hear water flowing and a bang as the water turns off. This occurs 24 hours a day. We did report it. Otherwise the hotel is lovely.

4.1

Jun 2023

Lovely town and would re-visit.

Room was excellent and the hotel was in the centre of Wells so everywhere was walkable. We had a lovely view across the green to the Cathedral. Very clean and tidy.

Car parking is very tight on access something not stated anywhere on the information. We had to move our car early the following morning because maintenance was being carried out on the kitchen, which was inconvenient. Staff were OK on Reception but not very helpful when we tried to book a table for an evening meal implying they had a large party due in and they couldn't get us in around the time we were looking for. Therefore we found a delightful bistro just up the road. Breakfast was average.

4.1

Jun 2023

2nd Visit and Just as Good!

Our room was larger than expected and looked as though it had been newly decorated. The location is excellent within walking distance of Wells Cathedral and The Bishops Palace. Car parking is a bonus if you can get a space.

The Hotel probably needs more staff. The ones at the time of our stay did a brilliant job but it seemed they could do with extra pairs of hands. Some of the food orders took longer to be served and the tables could have been cleared more quickly. This is not a criticism of the staff but merely an observation.

4.1

Jun 2023

fabulous

perfect central location with views to the cathedral a lovely old coaching inn

minor issue the TV wasn’t operational and was unable to be repaired, a complementary bottle of wine was offered as compensation, very nice gesture

4.1

May 2023

Wonderful. Wouldn't hesitate to stay there again.

We stayed in the Suite. Absolutely superb. The reception and restaurant staff were very friendly and provided an excellent service. I asked for a different kind of pillow and two were delivered to the room within ten minutes!

The inconsiderate parking by, I suspect, staff members who left their cars in the entrance to the hotel car park. The entrance to the car park is very difficult to negotiate, as evidenced by the numerous scrapes on the hotel walls. By parking in the entrance, this made it difficult to negotiate the first turn.

4.1

May 2023

Stunning stay..smallest city in England..truly picturesque as though time stood still.

Everything..proximity to square,cathedral,Bishops gardens. The market was on the Wednesday when we arrived which was fabulous.

Pillows wernt soft and the twin deluxe room was facing out to the main road so I was awoke by dustbin collection at 6am as the windows weren't double glazed...

4.1

May 2023

Recommended

The room was spacious and well appointed. The Swan is centrally located in Wells and well positioned for surrounding attractions. The breakfast was suitable for all tastes.

4.1

May 2023

Superb

Room comfy and spacious. Excellent location

FAQs

How much does this hotel cost compared to others in Mendip District?

The average price for a rental in Mendip District is £98 per night. This rental is £17 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Swan Hotel, Wells, Somerset. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Swan Hotel, Wells, Somerset pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Swan Hotel, Wells, Somerset?

We found 5 amenities for this rental. This includes internet / wifi, parking, balcony or patio, tv, and wheelchair accessible.

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Garden · Kitchen or Kitchenette · Internet / Wifi

Business stays, family stays, couples stay, getaway vacation, and rental in Mendip District at Old Manor House for £79 for your next trip.

££££

The Swan Hotel, Wells, Somerset

Hotel in Mendip District

Reasons to book

About this hotel

Amenities

Map of Mendip District

Nearby attractions

Available Rooms

Standard Double Room

Standard Twin Room

Superior Double Room

Superior Twin Room

Deluxe Double Room

The Swan Hotel, Wells, Somerset

Hotel in Mendip District

Reasons to book

About this hotel

Amenities

Map of Mendip District

Nearby attractions

Available Rooms

Standard Double Room

Standard Twin Room

Superior Double Room

Superior Twin Room

Deluxe Double Room

Reviews

FAQs

How much does this hotel cost compared to others in Mendip District?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Swan Hotel, Wells, Somerset pet friendly?

What amenities are available at The Swan Hotel, Wells, Somerset?

Explore similar vacation rentals in Mendip District

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