Collection O Al otro lado del rio, Puebla
Hotel in Puebla
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Well located in Puebla, Collection O Al otro lado del rio, Puebla provides 5-star accommodation close to Puebla Convention Centre and Biblioteca Palafoxiana. The property is located 5.7 km from Acropolis Puebla, 5.8 km from Cuauhtemoc Stadium and 6.
Amenities
Pets allowed
Internet / Wifi
Parking
TV
Family friendly
Map of Puebla
Available Rooms
Standard
1 Double • 150 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior
1 King • 172 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior Two Beds
1 King • 236 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
4.0
Las instalaciones son muy bonitas, está limpio y acogedor. El personal es muy amable. Está muy cerca del centro y es un lugar tranquilo.
Lo único a mejorar desde nuestro punto de vista es la cama, es demasiado suave, poco firme y no hay aire acondicionado y cómo fuimos en época de primavera hacia mucho calor. También nos gustaría que hubiera servicio de restaurante.
5.0
El hotel es muy bonito y el staff es amable.
Me hubiera gustado que tuviera restaurante.
3.5
Lage und Zimmer.
Etwas kalt. Personal ok.
4.5
La ubicación, limpieza y comodidad, excelente. El único pequeño inconveniente es que no hubo ningún alimento (desayuno o merienda); tal vez porque me hospedé domingo y lunes.
Sería ideal que tuvieran venta de alimentos todos los días, al menos vendor machine con alimentos básicos (café, pan, fruta).
0.5
Location
The room's doors didn't lock completely, they included cards with an incorrect.password and when I omformed.the front desk staff I did get the correct wifi but when I suggested they update their welcome to AnalcO hotel card with the correct password he just shrugged it off and said no (I ended taping the correct password to the welcome to the AnalCo card -obviously they were not ana about customer service).
Unfortunately that was clearly a trifle and the behavior of the staff is what prompted me to write this behavior review. My first night I had an allergic reaction and had to take a hot shower to get the bugs causing the reaction off. I went into the room to dry off only to see.that staff peering through large gaps in the doors. One of their cell phones rang right outside which made the strange and violating voyeurism ridiculously obvious.
So lack of privacy and inappropriate behavior led me to ask for a new room and the staff were not only unhelpful in action despite assuring me that was fine they didn't make up the other room for hours despite there being many staff just hanging out. Beyond that they loudly insulted me for being a prissy and crazy guest, loud enough I could hear the hours of this clearly (I guess degrading your clients is probably more fun than making even minimal effort to do one's job).
As this went on over the course of hours I asked the front desk person politely to not speak loudly such insults towards a paying guess which only led to more talking crap. When my friend I was staying with arrived she heard.the staff making cruel jokes about a certain guest in the front office, instead of say making up the room which had doors that actually closed, which seemed like not just terrible service but that disregard with intention and sincere enjoyment in mocking someone I assume was me given the group's insults centering around some pathetic guest asking for a new room.
5.0
La habitación y las instalaciones
Hotel rústico pero en verdad bonito vale la pena
La habitación para dos chica pero en verdad agradable cómoda y romántica
5.0
Me encantó el lugar, la ubicación es excelente, el ambiente es tranquilo, en fin, muy recomendable.
No tienen servicio de alimentos.
5.0
La habitación era muy hermosa, una decoración muy bonita, la cama era king size muy bien arreglada y limpia. Habitación muy amplia y la calidad del colchón excepcional. La calidez del personal, atento y con bonita actitud. Gracias por el esfuerzo de hacernos sentir bien recibidos.
4.5
I think this was the most comfortable bed I have ever slept in. And I travel full time so that’s saying a lot.
One night there was a dog in one of the other guest rooms and it must have been lonely because it barked for hours. Even with earplugs in I couldn’t sleep. 😔 A drawback of any hotel that allows pets.
3.0
La ubicación
No había agua caliente, estuvo fatal
5.0
great location, great place, easy check-in, helpful staff. Highly recommend.
Just minor - the sink was outside the bathroom in the bedroom.
3.0
Ubicación y amabilidad del personal
Instalaciones un poco deterioradas y espacios muy pequeños
5.0
La ubicación
Que no tienen restaurante
5.0
La habitación es confortable y acogedora. Está muy limpia y ordenada, con todo lo necesario para una estancia placentera.
4.5
El hotel muy bonito el estilo y la decoración
Algunos detalles de mantenimiento del hotel
Y el cobro del parqueo que debía ser un servicio gratuito
5.0
Las instalaciones
Todo me gusto
4.5
Charming ,spotlessly clean.Really comfortable.Loved being there.
4.5
The room was very big and clean, maybe just a little dark but that was due to the position of the room in the courtyard. The area is ok, it’s super close to Los Sapos neighborhood and to the Zocalo (10 mins walking). Recommended!
4.5
Nice place, lovely service.
Room size slight small
4.0
The place was ok to stay in but further away from the Zocalo location.It was clean .There is no AC ,but they did provide fans.The staff is ok and helpful.Manager refused to remove extra charge as a one time courtesy.It was fine.However,for the amount money we paid we could have stayed at a hotel that is more centrally located that offers breakfast.
The reservation was non refundable and they charged extra for the same room we booked online stating there there is an extra adult.It was me,my husband and infants under two years.We never had to do that before.For the price we paid,we could have stayed right near the Zocalo.There is a dangerous street crossing that we have to cross every day to get to the Zocalo.
4.0
The lovely garden and the kindness of the staff
The shower was eather really hot or really cold
4.5
Everything
4.5
very clean silent place
beautiful place
5.0
The walking distance to the historical center and also the surrounding restaurant. The hotel itself is large and beautiful. Driving is easy and there is an overnight parking lot.
No
4.5
Very charming colonial style hotel just across the main boulevard from Callejon de los Sapos and the main streets of the Centro Historico. The courtyard is beautiful and is painted bright colors like the streets of Puebla. Our room had a king size bed and met all of our expectations. This is a great value hotel that we would stay at again.
Our room had a few mosquitos
4.0
Very beautiful place, very nice and spacious rooms
The beds are comfortable and the decor is nice
No pressure in the shower, one day without hot water
And no ac or ventilation or a window so was very hot in the room
Had to stay with the door open
3.5
nice location, very friendly staff, good price
please note all the rooms on the first floor DONT HAVE A WINDOW. This was a huge issue for us and we were moved to a room upstairs which we preferred
3.5
would be Nice to have a fan or airconditioning
5.0
Location was great, as well as price. The bed was very comfortable. Very quiet for the most part. Staff was very helpful. Great water pressure and hot water. WiFi was strong and consistent. I’ll be back!!!!
No fan in my room or coffee maker.
4.5
Sheila at reception was excellent. We arrived quite late in the evening after a long drive, and she was so helpful and competent (we had actually gone to a different hotel first, where the receptionist was asleep and we had to poke her several times before she attended us, giving the distinct impression that she couldn't be bothered). All the staff we encountered were helpful and friendly.
The room was very comfortable and the hotel has a lovely courtyard. The bathroom is small, but well equipped. The room itself was a good size.
You can walk to the centre in less than 5 minutes and we appreciated being in a quiet area away from people and car traffic.
Finally, the check out time is very generous- you can stay until midday, with a further 1 hour 'tolerance', so you can enjoy your morning.
I would happily stay here again!
5.0
Nice hotel with a beautiful patio.
Good location to explore the historic center of Puebla and the nice neighborhood “Los Sapos”.
4.5
really characterful hotel
superb value for money
nice courtyard seating areas
4.5
lovely courtyard, attentive staff, great location, and great value
4.0
Nice property, well located
The room's shower area was clogged. Everytime we showered it flooded and that was very disgusting.
4.5
Loved the location and the quietness. Staff was very friendly. Some traffic sounds maybe, but well, it's a city. Would recommend!
Nothing really. Would have been nice to be able to sit on the rooftop, but the garden was really nice as well.
4.5
Amazing Staff
Picturesque Hotel
Location
Price
Vibes
Great recommendation from the staff
Very hot at night. Could have used a fan in the room.
FAQs
How much does this hotel cost compared to others in Puebla?
The average price for a rental in Puebla is £44 per night. This rental is £19 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Collection O Al otro lado del rio, Puebla. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Collection O Al otro lado del rio, Puebla pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Collection O Al otro lado del rio, Puebla?
We found 5 amenities for this rental. This includes pets allowed, internet / wifi, parking, tv, and family friendly.
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