Crowne Plaza - Dar Es Salaam, an IHG Hotel

Lobby or reception, Lounge or bar
Lobby or reception, Lounge or bar, Seating area
Restaurant/places to eat
Swimming pool, Swimming pool
Bed, View (from property/room), Bedroom, City view, air conditioner
4.1
Excellent(280 Reviews)

Hotel in City of Dar es Salaam

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel

Set in Dar es Salaam, 6.7 km from Tanzania National Stadium, Crowne Plaza - Dar Es Salaam, an IHG Hotel offers accommodation with a fitness centre, free private parking, a garden and a terrace.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly

Map of City of Dar es Salaam

Available Rooms

1 Queen • 269 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 Queen • 269 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

2 Single • 290 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 Queen • 290 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 Queen • 678 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
booking logo

Reviews

4.1
Excellent(280 Reviews)
100% verified reviews
4.1
Jun 2024
Nice location and hotel in general, but customer service is lacking.
We opted for the continental breakfast which was just ok. In the past, we have had the full buffet which consisted of hot dishes. Halima made us some good coffee. Amenities are replenished daily. The bathroom and shower are very good. Did not want to leave the shower!! Wonderful water pressure and immediate hot water. The shower, hair, conditioner gels are of excellent quality as is the body cream! The toilet does have a bidet hose, which was a bonus for us. The room comes with its own air-conditioning. Also, I think the room is sprayed, so there are no mosquitoes and you can have a restful sleep. It was nice to see the manager get stuck in with unpacking new outdoor furniture with the staff. There is a kettle in room with ample tea/coffee/milk/water. Also, an iron and ironing board. This time, we had a balcony overlooking the pool area with sea views. Enjoyed our daily banter with Nuru, the security guard, who was very thorough when also dealing with our Uber drivers and checking their details. The lady who greeted us at breakfast each morning, was also very nice and welcoming. The location of the hotel is very good and safe and this is a huge plus for us. The hotel in general, rooms, bathrooms etc. is very clean. Also, enjoyed using the gym. The Indian manager is also attentive and always asks for feedback, which is good in our opinion and it is good to see a familiar face during our stay.
We have stayed in this hotel a few times now. Some of the staff know us well, so there is no problem there, but attention to detail is sadly lacking. There was mould on the bedroom ceiling near the air-conditioning. We got charged three different rates for breakfast as the staff did not know the difference between a buffet, English or continental breakfast. One of us had a celebration during our stay and it would have been nice to have been acknowledged, but again, clueless reigned! A parcel was dropped off for us at reception at 10:30 in the morning. Despite seeing us several times during the course of the day, not one person at reception informed us in person or even slipped a note under our door to let us know. It was only at 6pm upon inquiring, that we were told that it had been there since the early morning. After staying here a few times, I think a manager can only do so much and the rest is up to the staff to follow through and make sure that the customer is happy. One of the managers knows us quite well and always asks how our stay is going and there is very real effort from him, and we see his efforts as a bonus as he is also one of the reasons we have returned to this hotel. Did not get his name, unfortunately. Hopefully, there will be some improvement from the staff, if and when we do return. The hotel should take this part of the review as constructive criticism and hopefully build positively from there. In this, we wish them all the best.
4.1
Jan 2024
Great place, loved it.
Everything, The staff, the food, the rooms, the room service, everything was just on point. Loved it. Loved the fact that when the electrian could not resolve the lighting issue in our room, we got changed to another room
Was surprised having to pay $30 to have a visitor
4.1
Nov 2023
Good
Good staff. Perfect working, good response of staff when I order anything.
Any bar facility in another floor has better.
4.1
Nov 2023
mila obsluga
Klimatyzacja , blisko centrum
4.1
Nov 2023
Mr compliments to Mr Chagula and his staff for the most excellent service. Special mention also to Walter and the resta
The building, the room very tastefully done. Bathroom and shower were great. Soaps and lotions great
4.1
Aug 2023
Great hotel with very high international standards
Excellent rooms, fast check in, nice luttele quiet bar and outside area. Just really top notch international standard hotel. Good location as well if your traveling by plane next day or boat
4.1
Aug 2023
I will be back
Very clean and the rooms were comfortable and quiet The shower was excellent and everything looked fresh
Small issue but the hairdryer plug was damaged and so it didn’t work
4.1
Aug 2023
Superb
Clean and modern hotel
We had a few issues when eating at the hotel, food came out cold on a few occasions

FAQs

How much does this hotel cost compared to others in City of Dar es Salaam?

The average price for a rental in City of Dar es Salaam is R 1,263 per night. This rental is R 2 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza - Dar Es Salaam, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza - Dar Es Salaam, an IHG Hotel. Enjoy the water!

Is Crowne Plaza - Dar Es Salaam, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza - Dar Es Salaam, an IHG Hotel?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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