Cumberland Hotel - OCEANA COLLECTION

Patio, View (from property/room), Sea view, Swimming pool

7.2

Outstanding(2,655 Reviews)

Hotel in Bournemouth

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located on the seafront, overlooking Bournemouth Bay, this iconic and uniquely styled hotel has a 1930s Art Deco style, a seasonal outdoor heated pool, a day spa, and a lido deck.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Bournemouth

Nearby attractions

Paultons Park Home of Peppa Pig World

33.4 mi

Purbeck Heritage Coast

13.8 mi

Lulworth Cove

29.6 mi

Bournemouth Parks - Lower Gardens

1.1 mi

Available Rooms

1 Single • 129 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

Cumberland Hotel - OCEANA COLLECTION

RRRR

7.2

Outstanding(2,655 Reviews)

Hotel in Bournemouth

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located on the seafront, overlooking Bournemouth Bay, this iconic and uniquely styled hotel has a 1930s Art Deco style, a seasonal outdoor heated pool, a day spa, and a lido deck.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Bournemouth

Nearby attractions

Paultons Park Home of Peppa Pig World

33.4 mi

Purbeck Heritage Coast

13.8 mi

Lulworth Cove

29.6 mi

Bournemouth Parks - Lower Gardens

1.1 mi

Available Rooms

1 Single • 129 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

7.2

Outstanding(2,655 Reviews)

100% verified reviews

10.0

Oct 2024

Relax at the Cumberland

The staff reception were very nice and helpful. The Restaurant staff were just great and friendly. And the food was gorgeous. I had different meals each time. Starters to puddings. A bit greedy of me, but the food was so lovely I couldn't help but eat more of it.

I can't say I found anything negative to say

8.0

Sep 2024

Very pleasant

It’s location

4.0

Aug 2024

Falls far short on expectations and too expensive for what you get

Location was excellent, not too far from town and a short walk to the beach. The pool area was nice. Food wasn’t too bad but fairly expensive. The staff were great- especially the girls on reception.

The common areas- corridors, stairways, lounge furniture, decor- are in serious need of renovation. Carpets are dirty, badly stained, and ripped in some areas on the stairs. Lounge furniture is dirty and uncomfortable- stained threadbare fabric. Decor is dated and very cheap and tacky- red net curtains!! The exterior of the hotel needs extensive work and repainting.

7.0

Aug 2024

Relaxing pool life near beautiful beach

Pool facilities, comfy bed, large family room, lounge as bar, excellent breakfasts

Slow service at times, expensive menu for what it was,

6.0

Aug 2024

Esperava mais do hotel.

Funcionário do restaurante (Eduardo) foi atencioso e educado, precisam de mais funcionários como ele.

Mal cheiro nos corredores e quartos, apenas 1 elevador que comportam 3 pessoas, fomos em 4 pessoas então sempre tínhamos que esperar.

7.0

Aug 2024

It was a pleasant stay but I expected a 4 star hotel to be something special.

The staff were welcoming. The room and public areas were clean. The outdoor pool was lovely.

Our room was very small. Breakfast was ok. No fresh fruit. The outside area was a bit shoddy. The area around the pool was very cluttered . No room to move . too many barriers around different areas.

9.0

Aug 2024

Really happy with my stay, great hotel, great food. Lovely staff! Would come again and recommend!

Great location. Lovely hotel, room was comfortable, the staff were excellent, everyone we encountered was so friendly. Outside pool was lovely and if a bit cold you had the option for an indoor pool at the hotel next door.

The shower was not very powerful.

9.0

Aug 2024

Excellent

Exceptional 3 night break room was great Staff were great Food was great

8.0

Aug 2024

Lovely,Friendly and all

Booking.com messed up our booking with the breakfast so had to pay twice but apart from that the food was brilliant and the service too,great staffing all round.

7.0

Jul 2024

Good

Hotel outside swimming pool area nice on a sunny day. Breakfast very good

Hotel bit tired and dated, could do with some renovation.

1.0

May 2024

Want refund as this is false advertisement

False advertisement - There is no gym, just a treadmill and cycle in basement with no ventilation ! There is no swimming pool outdoor, no changing facilities, This is false advertisement. The room provided was like a horrible box not a compact single room. Not worth the money. There are many nice places to live nearby.

8.0

May 2024

Lovely sea views. Great location. Great for visiting the town.

Some areas a little tired. Breakfast good. Set menu sufficient and well presented.

Noting average age of guests. Sofas, easy chairs appeared difficult for some.

9.0

May 2024

2 night stay

The room and staff were great, all areas clean and tidy. Air con superb, food very good.

The only real gripe was that the room was superb and clean,the windows and outside door to the balcony/terrace looked like they were very dirty and not been cleaned in a long time.

9.0

May 2024

Short break

Fabulous room and view. Very good breakfast. Very polite and helpful staff.

A bit far from town, but we knew that. Balcony had not been properly cleaned. Balcony could do with a refurb.

7.0

May 2024

Good value for a short break

Breakfast was good but not enough fresh fruit. Dinner was also good, only issue was I was informed that it would be in one restaurant to find out it was in another due to bookings and I wasn’t informed so felt a bit confused to where to go. Staff are amazing and very friendly and sociable at all levels. The hotel should be very proud of their staff and the input they provide. Bed a pillows were far too soft for me, which lead to an uncomfortable sleep and neck ache. Amenities are good and coffee excellent. Bar staff very helpful. I would certainly recommend for a short or weekend trip. Toiletries in bathroom lovely.

Bed and pillows, leading to a disturbed sleep. Towels were worn and a little stained. Pool supposed to be heated, requires revisiting as it was still too cold.

7.0

May 2024

Not bad, but poor shower, extractor and noise from above spoilt it for us.

Nice large room

Shower poor, extractor fan not working. Poor sound insulation. We could hear the person on the room above walking

8.0

May 2024

Really enjoyed it & would go back

Air-conditioning didn't work

7.0

May 2024

Enjoyable

Breakfast was great

Parking £12 each, too expensive

1.0

Apr 2024

Don’t waste your money

Staff are extremely rude! Place is filthy and very outdated. Car park is rammed and cost £12 a night. The lift is so small so it is not ideal if you have a pram. I would never return

7.0

Apr 2024

Good stay just needs some attention to the room

The staff.

Room was tiny, could hear everything next door. Bathroom needs some TLC

9.0

Oct 2023

would stay again as location was perfect and the pool was a bonus on those hot sunny days

Pool was Fabulous although you have to be quick to grab a sun lounger especially on those hot days. lunch was good

Breakfast was awful and not worth the money I spent, staff at helpful not great either. very slow

8.0

Sep 2023

No complaints

Evening meal. Not breakfast as I was asked to pay the full price even though I did not partake of it all. All food was very good

A slightly larger room' would have been appreciated.

6.0

Sep 2023

The room was nice , but felt improvements are needed. The shower was awful, shower head needs cleaning to allow flow out

The bar area was very nice, dining room very clean&tidy. Could not fault the staff, they do a amazing job.

Parking lack of it. Ending up in suncliff got stuck in parking space 30 mins until owner of another car came move hers. Then ended up on road outside.

3.0

Aug 2023

Disappointed at how this place is nowdays

Location

So outdated and dilapidated. A thin veneer of decoration masking a tired building that needs significant makeover to make it attractive in todays world. A real shame as location is great and pool facilities are decent too. Staff were friendly and amenable, so no fault there. Simply over priced for a standard that can’t compete with premier inn.

10.0

Aug 2023

Best hotel we’ve stayed at yet. Excellent would definitely stay again

We had a garden room and the views were outstanding. The staff are excellent and nothing was too much trouble. When we arrived Mark on reception was very informative about the area and amenities within the hotel. We were half board and the evening meals were delicious and beautifully presented.

Nothing

7.0

Aug 2023

Amazing location and food, but hotel needs updating it's decor.

Amazing location, it has rooms with balcony and an outdoor pool which is all you need on a hot day! The food in their A La Carte restaurant was Amazing and staff really nice!

The hotel needs updating for it's 4 star status (I am also comparing it with the 4stars I stayed in) , the balcony looks messy, the carpet in the room is full of stains , the decoration pillows also full of old stains, the heater the towels was full of scale, the TV was difficult to turn on. The people staying above us must have walked their 10000 steps at night as we could hear it as they were walking next to us and the homeless person staying in front of the hotel screamed all night and kept me awake, no one else seemed to be too bothered by this,but this is not the hotels fault.

1.0

Aug 2023

The hotel is old and scary

Restaurant is the only place you want to visit. Great food, good service, excellent dinner.

The hotel is very old from 1930, you could imagine how old the facilities are. The building itself is very old, with outdated lobby, lift, scary hallway and very dated rooms. We stayed at the ocean view rooms, the view is excellent, but room is too old and not presentable at all, not worth 250 pounds for a night. Rooms are very dirty as well, a lot of stains on the bed sheets and towels. Please avoid staying in this hotel. However, the restaurant is beyond our expectation, good foods, great service, I will go back to the restaurant but not the hotel rooms.

5.0

Aug 2023

Would not stay here

This is not a four star hotel. Reception is lovely but the rest of the hotel is tired and needs updating.. room defo needs updating

1.0

Jul 2023

Bad

Restaurant

Smelly carpet everywhere

4.0

Jul 2023

It was only a short stay but I next time I would stay elsewhere.

Staff was helpful and polite. The double room with the sea view was nice.

The single rooms were small. There was only one, very small lift, not suitable for wheelchairs. The breakfast finished early. The bar closed early.

7.0

Jul 2023

Good

Good location, team was very friendly and helpful.

N/A

5.0

Jul 2023

Passable

The location was nice, local to walk to beach and shops.

The staff I had an emergency, my earring got stuck inside my ear, asked for help at reception, and was completely ignored. A lovely lady called Louise helped and managed to get it out. What a lovely girl. Also want to point out the manager asked Louise to keep her children quite. How awful for her, show some compassion for the poor girl, all on her own, disgraceful.

3.0

Jul 2023

Not impressed

The hotel was well situated and the pool area was nice

The parking situation is ridiculous apart from having to pay £12 per day if booking with booking.com and not the hotel directly and being told we could park in sister hotels the system is not joined to the other hotels and we now have been told we will be getting a parking fine. The service in the breakfast room was very slow - having to wait ages to be served. The decor is very dated and my bedroom had a bathroom which had two steep steps inside which was very odd

6.0

Jul 2023

Staff are patronising

They don’t take contactless which in the 21st century is plain strange!

5.0

Jun 2023

Too hot in the room but great location

location was amazing but the parking is terrible. Asked to pay for parking upfront but the 2nd night I stayed I had to park on the road as all the spaces were full.

Parking and the rooms were far too Hot. Had an air con unit that didn't go below 16c and didn't cool the room at all, had to ask for a fan but even that didn't sort the issue of the temperature out.

FAQs

How much does this hotel cost compared to others in Bournemouth?

The average price for a rental in Bournemouth is R 2,286 per night. This rental is R 37 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Cumberland Hotel - OCEANA COLLECTION. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Cumberland Hotel - OCEANA COLLECTION. Enjoy the water!

Is Cumberland Hotel - OCEANA COLLECTION pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Cumberland Hotel - OCEANA COLLECTION?

We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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Outstanding(84 Reviews)

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Apartment

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Garden · Pets allowed · Kitchen or Kitchenette

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RRRR

Cumberland Hotel - OCEANA COLLECTION

Hotel in Bournemouth

Reasons to book

About this hotel

Amenities

Map of Bournemouth

Nearby attractions

Available Rooms

Cumberland Hotel - OCEANA COLLECTION

Hotel in Bournemouth

Reasons to book

About this hotel

Amenities

Map of Bournemouth

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Bournemouth?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Cumberland Hotel - OCEANA COLLECTION pet friendly?

What amenities are available at Cumberland Hotel - OCEANA COLLECTION?

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