Kenzi Basma
Hotel in Casablanca
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Kenzi Basma has been recently renovated and is ideally located in the centre of Casablanca. Free Wi-Fi access is available in the entire hotel. Booking.com guests are reserved a private space to indulge in the hotels' facilities.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Wheelchair accessible
Family friendly
Map of Casablanca
Available Rooms
Superior Room
1 King or 1 Futon • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Room Twin or Double Bed City View
1 King or 1 Futon • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Duplex Suite City View
1 King • 1 Sofa • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior Double or Twin Room City View
1 Futon • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Double or Twin Room Mosque View
1 King or 1 Futon • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
2.0 / 5.0
Service du soir à la réception
Aucun professionnel
Des étudiants très fieres et sans expériences
4.5 / 5.0
Heerlijk ruime nette kamer en badkamer. Prachtig uitzicht op de moskee. Goede douche. Personeel allemaal erg vriendelijk en behulpzaam. Ik zou hier zeker terugkomen.
4.5 / 5.0
Chambre Propre, proche de la gare, personnel accueillant, spéciale mention à Chaimae, Yassine et Hicham
Petit déjeuner moyen
3.5 / 5.0
Il ristorante è pessimo, la colazione mediocre, la pulizia approssimativa. Struttura imponente ma invecchiata.
4.5 / 5.0
صراحة اكثر شي عجبني في المكان الخدمة كانت ممتازة جدا سواء خدمات الاستقبال وخدمات المطبخ والتنظيف ما يتأخرون كلش وصطاف الفندق ممتاز جدا خدومين والاكل نظيف ولذيذ ماكنت اكل برا كلش اكل من عندهم ،وصراحة صعب جدا تلقى فنادق نفس الخدمات هذي وهدا اكثر شي الواحد يحتاجه وهو مسافر حتى من الموظفين لي يساعدون بالشنط ماقصرو والله ادا بغيت شي من برا يجيبونه لي فعلا نفس خدمات هالفندق ما مرت علي نهائي.
معاملة موظفة اسمها شيماء هذي الموظفة الوحيدة من الصطاف كانت سيئة في تعاملها معي لدرجة اكلمها اطلب منها شي تبلغ احد بشي تسفهني وعادي لازم ادق عليها مرة تانية كنت انطر الموظف لي وراها عشان اقدر اخلص اموري فعلا هالموظفة تجنبو تعامل معاها واتمنى من الادارة اخد موضوع هالموظفة بجدية لا اسلوب تتكلم فيه وغير هدا تعلي صوتها لا فعلا لم احب تعاملها ليست كباقي الموظفيه شحلات تعاملهم
3.5 / 5.0
Proche de toutes commodités.
Pas de bouteille d’eau dans la chambre, ni de bouilloire pour thé ou café comme précisé en détail dans l’annonce. Hôtel qui pourrait être plus propre dans la chambre des salissures vraiment pas top sur mur blanc à côté du frigidaire pour un hôtel 4 étoiles. C’est dommage.
4.5 / 5.0
Super accueil, propre avec de bons équipements.
5.0 / 5.0
Everything was Fantastic كل شي كان رائع ولم اكن اتصور بانه هذا الفندق بهذا المستوى حيث يعتبر مثالي وانصح به
كل الامور احببتها من الاستقبال والى وقت مغادرتي. حيث ان جميع الموظفين خاصة موظفي الاستقبال ( ياسين ) وكذلك مرافق الفندق كلها رائعه والموقع اروع نظراً لقربه من جميع الاماكن التي يبحث عنها السائح للتجوال والتسوق والمقاهي الممتازه في قلب الدار البيضاء
5.0 / 5.0
Ça fait quelques années qu’on fréquente cet établissement et ont revient à chaque fois, son point fort c est l’équipe et en particulier Mr Yassine qui est très prévenant, il y travail avec son cœur comme si l’hôtel lui appartenait il se soucie des clients et de leurs bien être sans oublier aussi Mme chaymae très gentille et a l écoute en passant aussi par les portiers qui sont juste parfait BRAVO je le recommande on s’y sent chez soit
Rien
4.5 / 5.0
Excellent location, friendly staff. Large room with panoramic views (we were upgraded) and comfortable bed.
The room service meal we had was not brilliant
4.0 / 5.0
Tolle Lage, leckeres Frühstück mit grosser Auswahl an Produkten. Ein Parkplatz in unmittelbarer Nähe.
Am ersten Tag wurden im Zimmer nebenan Bauarbeiten gemacht mit Presslufthammer, uff. Nett wäre gewesen, wenn das Personal, nach unserer Reklamation zumindest ein Getränk offeriert hätte
5.0 / 5.0
Le personnel est au petit soin
5.0 / 5.0
Du personnel au petit soin et d'une grande disponibilité.
Il n'y rien à dire
5.0 / 5.0
The location of it . It is in the center of Casablanca and easy to get to Restaurants.
4.0 / 5.0
Lo mejor es la atención del personal y la ubicación del hotel. Las habitaciones son correctas. La vistas a la mezquita estupendas. La cama es muy cómoda, grande y confortable. Nuestra habitación era tranqula sin mucho ruido exterior. Desde el aeropuerto se llega directamente en tren a Casa Port y de ahí puedes caminar 15 min al hotel
lo único que el lavabo se atascaba y había un poco de olor a tabaco.
4.5 / 5.0
J'ai du faire une erreur pour la période d'hébergement . a mon arrivée le problème a été rapidement réglé à la réception la responsable était très aimable.
tout était bien pour moi
3.5 / 5.0
La ubicacion y el trato por parte de todo el personal que trabaja en el hotel.
El desayuno no cambia nunca
3.5 / 5.0
Отель уставший…номера сами чистые, сотрудники убираются хорошо и очень приветливые и заменяют полотенца каждый день(что для нас было важно),
но сама комната печаль, стены грязные разукрашенные, про тапочки можете забыть, ковролину наверное уже 1000 лет,вид с окна мрак, на развалины и старую медину( где жизнь обошла стороной людей, нищета и грязь), если хотите смотреть на такие виды вам туда
3.5 / 5.0
La ubicacion. Las habitaciones grandes y la vista a la mesquita Hassan II
Hotel muy viejo, todo huele a cigarrillo, las alfombras viejas y llenas de tierra
1.0 / 5.0
Poor service.
First of all they won’t give you water for free in your rooms like other hotel. I did my booking for three nights due to flight changes of the airline I was flying with. I had to change from three to two nights. They refused to respond to booking.com mail and mine. I called their facility and they refused to even change the dates. They didn’t refund the one day stay and I didn’t even requested for the refund. Their lack of reasoning is something else. You will call room service for hours without getting anyone to respond to you. Front desk phone will ring endlessly. Room very dusty and shower door doesn’t slide or closes. It’s open shower. Their socket in the wall is different so you need adapter. They told us to go and buy it in a local shop.
5.0 / 5.0
Location of the hotel was perfectly fine. In question of room and location were fantastic .
We were happy to have the opportunity getting such a desire able hotel also clean specially front desk people were very friendly whenever needed any help promptly helped us.
4.0 / 5.0
the property was nice. I was upgraded to a suite with a very big bed. Breakfast was very nice.
I tried to order room service. Rang down to ask for a menu and was told it would be sent up. Over the next 2 and half hours I called multiple times until the room service people hung up on me.
3.0 / 5.0
The beds were okey
The bathroom was a catastrophe. When you take a shower 🚿 the water leaked onto the floor, which was really uncomfortable
4.0 / 5.0
They upgraded our room, and let us to check-in at 12
The surrounding area is not so clean
4.0 / 5.0
basically the staff made it a good hotel and location is right next to all the shops and eateries and transport links
the reception staff was really friendly
the cleaning lady was super kind ( she was the best )
the bell boy/security was very friendly
the hotel catered to every request I made and felt like you were looked after as the staff did make an effort to get to know you better
the breakfast buffet was good
but as an optional pay at property feature the dinner was a not good but still edible, but you don’t need to pay for it and most of the time i ate outside of the hotel, so not a big issue as there are lots of eateries within 2 mins walking distance
1.0 / 5.0
The location
ac was not working
fan of the toilet was not working
balcony was extremely dirty
there was a spider in the toilet😂
4.0 / 5.0
Room is really good
There was hair from someone in the shower area not properly cleaned or returned from a blocked drain
4.0 / 5.0
Excellent breakfast. Central, great location
As above
FAQs
How much does this hotel cost compared to others in Casablanca?
The average price for a rental in Casablanca is R 1,548 per night. This rental is R 19 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Kenzi Basma. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Kenzi Basma pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kenzi Basma?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.
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