The Parkgate Hotel

4.3 / 5.0

Excellent(4,547 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Featuring a restaurant, a fitness centre as well as a bar, The Parkgate Hotel is set in the centre of Cardiff, 90 metres from Principality Stadium. Boasting family rooms, this property also provides guests with a terrace.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.8 mi

Available Rooms

Superior Queen Room

1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room

1 Sofa • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Junior Suite

1 Queen • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Suite

1 Sofa • 592 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

The Parkgate Hotel

RRRR

4.3 / 5.0

Excellent(4,547 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.8 mi

Available Rooms

Superior Queen Room

1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room

1 Sofa • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Junior Suite

1 Queen • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Suite

1 Sofa • 592 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(4,547 Ratings)

100% verified reviews

2.5 / 5.0

Aug 2024

Great location dreadful nights sleep

Location, staff, comfortable room

Room above loading bay. Noise all night. No access to spa unless you paid for package. Booking did not make this clear when reservation was made

5.0 / 5.0

Jul 2024

A stay that I want to repeat for more than once

Nice location and beautiful decoration. Also the beddings are extremely comfortable like you can fall asleep immediately!

None

5.0 / 5.0

Jul 2024

Highly recommend this stunning hotel. Very impressed.

Everything faultless

0.5 / 5.0

Jul 2024

Wouldn’t entertain a cancellation

Location

Unresponsive to questions and inflexible

5.0 / 5.0

Jul 2024

Fantastic

Very clean and comfortable. Perfect deco and luxurious surroundings.

5.0 / 5.0

May 2024

Beautiful hotel lovely staff good good bit expensive food

Stunning

5.0 / 5.0

Mar 2024

very nice and comfortable stay !

Such a great hotel! Amazing staff, very comfy bed, blackout curtains which is a bonus, great gym. Restaurant good for breakfast and dinner, tho dinner little pricey, food is very good. Also short walking distance to the train station. Look forward to staying here again !

4.5 / 5.0

Mar 2024

Cardiff City Centre Escape

We decided to treat ourselves to a night at the Palrkgate and forget the world for a short time The Hotel is beautifully decorated and the room was .s very well appointed. The bed was one of the most comfortable I have slept in and the pillows were soft but supportive. I particularly loved the in built reading lights in the headboard. The bathroom was well thought out and the shower was splendid. The staff were delightful and service was top notch. There was a very good selection of Breakfast options, and the food on offer was top quality. I particularly loved listening to swing music over breakfast in the elegant dining room! There is a spa on the top floor, and we treated ourselves to an evening session in the thermal suite, which was discounted for hotel guests and was definitely value for money as we watched a stunning sunset over the rooftops of Cardiff from the hydrotherapy pool. The Hotel is ideally situated in the city centre, within a short walk of Cardiff Central station, the Principality Stadium and the Castle on Westgate Street, and after 7pm on a weeknight, the street itself was very quiet.

Everything was mostly top notch, but the room we were in was next to the lifts, and there was a whirring vent or fan outside the window, so there was definitely nous that could d heard throughout the night, for Simone with autism, this was a sensory issue. Personal choice, but some of the hot breakfast options (bacon, sausages, fried eggs) could have been done with a little longer coming time, so next time would ask for an order from the kitchen.

5.0 / 5.0

Mar 2024

Perfect

The spa facilities were incredible, special thanks to Eliza, she was very helpful when my mum asked about the products on offer. Restaurant food was incredible, the staff were very friendly and helpful with queries. Reception staff are very welcoming and friendly also, nothing is too much hassle for any member of staff, would definitely recommend The Parkgate.

4.0 / 5.0

Feb 2024

Would have enjoyed more if the noise outside our window hadn’t kept us up all night

The property is beautiful very clean and welcoming, our room was lovely as always comfy bed clean bathroom and all amenities available.

What we didn’t like about the room was the noise that was right outside our window. We are not sure what it was but kept myself awake all night, so what should have been a relaxing nights sleep ended up being a nightmare one.

0.5 / 5.0

Feb 2024

Awful

It was awful the room smelt very bad. We asked reception to move us but they were fully booked.

The room had stains and smelt so bad

3.5 / 5.0

Feb 2024

Great location, but could do better

Location is great, smooth check in process. Dinner was great

Breakfast was just ok, nothing special and not worth the money.

3.5 / 5.0

Feb 2024

High tea disappointing and breakfast

Poor breakfast cold didn’t look appealing

Lay out was poor

5.0 / 5.0

Feb 2024

10 per cent service charge its not right .

A lovely place staff very nice location excellent from train station.

It was my partners birthday, room location superb ,I was going to book the champagne 3 course meal for her birthday £160 ,fine i was more than willing to pay until I read the small print 10 % service charge added ,so no if they can't make enough profit on the meal plus the added drinks we would have bought, we would have given a tip anyway,. That is my only gripe the room ,staff ,breakfast was 1st class .

4.0 / 5.0

Jan 2024

Lovely hotel would stay again

Location

5.0 / 5.0

Jan 2024

Exceptional hotel

Top-notch hotel! The staff were so welcoming and accommodating. The rooms are fabulous and high standard. The location is great - close to the stadium and less than a 5 minute walk away from the train station

4.0 / 5.0

Nov 2023

Relaxing chilled weekend

Location was great it was a very lovely hotel , beautiful inside and very helpful friendly staff . The spa ladies were also very professional and gave a great treatment

The breakfast was quite poor instant coffee was offered first before being told about being able to order coffee from the menu , also food on buffer could have been better quality

5.0 / 5.0

Nov 2023

great location. great food. room small

fantastic

extra charge for spa. room small

4.5 / 5.0

Nov 2023

Lovely hotel

Lovely hotel.

Nothing everything was fine

4.5 / 5.0

Nov 2023

Great Customer Care

Beautiful building. Bar and restaurant very atmospheric. Staff are very professional - friendly and helpful.

Had to keep bedroom and bathroom curtains closed as view was unpleasant and we were overlooked. Room 107. Difficult to sleep for the continuous sound of running water all night. There was a large locked cupboard in our room where I suspect the noise was coming from.

5.0 / 5.0

Nov 2023

Amazing!

Exceptional hotel and staff, will definitely be back!

No parking ☹️

4.5 / 5.0

Sep 2023

A great blend of classic & contemporary. Modern yet historically sympathetic. Comfortable & stylish

The building, design, separate spaces, excellent bedding (very important!). Excellent customer service (reception), nice rooms, bathrooms and outdoor space. Ticks all the boxes.

Not dog friendly! (Most good London hotels are). Spa is overpriced. Bar service could be aligned (one day fantastic, other less so). Diners prioritised. The last thing someone travelling for work wants is to feel isolated/ forgotten. Otherwise fantastic!

4.5 / 5.0

Jul 2023

Very comfortable and relaxing

Very friendly professional staff

I was a bit surprised at the overall cost of facilities such as we had to pay £40 each for use of the thermal spa even though we were residents on top of quite a steep room charge . A discount for hotel users would be appropriate in our opinion

5.0 / 5.0

Jul 2023

Perfect weekend!

The location is perfect. Next to the train station, Cardiff castle and St David’s Centre for shopping. Not to mention the Principality Stadium!

Nothing

4.5 / 5.0

Apr 2023

fabulous stay

great building, stylish rooms

5.0 / 5.0

Apr 2023

would like to see swimming pool included in the room rate as part of hotel facilities

The restaurant was lovely & fabulous food

no car park so had to park at a nearby multi storey for £24 a night. Didn’t like carrying luggage from car park to hotel in bad weather!

4.0 / 5.0

Mar 2023

All staff were very helpful. A beautiful hotel would definitely stay again.

The hotel interiors are beautiful and the rooms has been furnished and decorated to an excellent standard

We booked a deluxe junior suite but although the room was a great room, we felt it was a stretch calling it a deluxe junior suite. Plus the booking.com room description was misleading as it stated 'separate living room' in its description, which there wasn't, neither was there a bath, which for a suite, even a junior suite, you would expect in a 5* rated hotel or at least a larger bathroom with twin sinks perhaps. As it was for these extra features, that we were treating ourselves to a junior suite. However the Reception staff agreed to show us alternative rooms or upgrade us to a superior suite for an additional £30 which we thought was acceptable. That said, the hotel has been beautifully decorated and the rooms are of a great standard. Also I do think that at least the upgraded 'deluxe' rooms should include complimentary use of the spa pool given its a five star rated hotel. We paid an extra £25 each for this, on top of a 'junior suite rate'. All staff were very courteous, polite and accommodating. A beautiful hotel and we would definitely visit again.

3.0 / 5.0

Feb 2023

it was ok but the smell and the bad nights sleep don’t make it a pleasant one

very clean, location is perfect. staff were very good.

the pillows were way to soft and the bed was way too hard, dry disturbed sleep throughout the night. work was being done to the main bar floor, the smell from the chemicals being used was very very bad, it went through the whole hotel if I had known there was work going on I would never have stayed there that night especially paying premium prices for a Monday night.

5.0 / 5.0

Feb 2023

Exceptional

very nice

5.0 / 5.0

Jan 2023

Exceptional

Beautiful looking building and renovated inside to the same standard. Well staffed, and all super helpful. Great price and location. Definitely recommend!

4.5 / 5.0

Jan 2023

Excellent location, clean and modern rooms. Good breakfast.

lovely building, great location, quiet room, clean and modern

couldn’t get our room to stay quite warm enough! breakfast staff could do with a little more training.

FAQs

How much does this hotel cost compared to others in Cardiff?

The average price for a rental in Cardiff is R 2,157 per night. This rental is R 18 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at The Parkgate Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Parkgate Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Parkgate Hotel?

We found 10 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, laundry, and balcony or patio.

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The Parkgate Hotel

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Superior Queen Room

Deluxe King Room

King Room

Deluxe Junior Suite

Superior Suite

The Parkgate Hotel

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Superior Queen Room

Deluxe King Room

King Room

Deluxe Junior Suite

Superior Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cardiff?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Parkgate Hotel pet friendly?

What amenities are available at The Parkgate Hotel?

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