Hotel Riu Palace Kukulkan - Adults Only

4 outdoor pools, pool umbrellas, sun loungers

Minibar, in-room safe, desk, blackout drapes

Separate tub and shower, rainfall showerhead, eco-friendly toiletries

9.0

Excellent(2,993 Reviews)

Hotel in Cancun

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Adults-only beachfront hotel with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Kukulkan - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Palace Kukulkan - Adults Only offers 428 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

41.4 mi

La Gran Rueda Cancún

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

RRRR

Hotel Riu Palace Kukulkan - Adults Only

RRRR

9.0

Excellent(2,993 Reviews)

Hotel in Cancun

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

4 outdoor swimming pools are on site.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

41.4 mi

9.0

Excellent(2,993 Reviews)

1.0

Dec 2024

We traveled for 20 hours and they made us wait till 3 o’clock to check in then we had to pay to upgrade our room and it wasn’t very impressive

5.0

Nov 2024

I enjoyed my solo birthday trip here. The staff were friendly, the food was great, and the resort was very clean.

4.0

Nov 2024

For an all-inclusive resort at the rate we paid, it feels silly to have any complaints. The beach area is expansive, the staff is wonderful, the food is at the average level for all you can eat fare, and it rarely feels too crowded. There are some things to take note of. On thr livelier nights, tou hear everything outside the window and outside the door. The room design is...curious. These rooms are made with couples and singles in mind. There is limited privacy for a shower and almost none for taking a bath. If you are sharing a room with a friend instead of a partner, it can get awkward at times. The major issue we had with the resort was noth about being there, but getting there. We filled out the form for the shuttle but never received a confirmation. Trying to confirm between the hotel and shuttle company was arduous as best. My companion was not on the list and even when I was on the list, they said they didn't have space for me. Not the way to start the trip, but once we got there, it was a great experience, even with inclement weather. I would recommend.

5.0

Nov 2024

What a beautiful resort! Very clean and the staff was so friendly! Food was great. We loved it!!!

5.0

Nov 2024

It was my first stay at a Riu hotel. It was great. The hotel is only a couple of years old and is still in good condition. The food at all the restaurants. The only cons were that my bedding was slightly dirty and sometimes the service in the restaurants wasn't great. I was ignored a few times!

5.0

Nov 2024

Literally every interaction I had with staff was friendly and welcoming. Everything was spotless, the food was delicious both in buffets and in the restaurants. Many activities to engage with guests. Very attentive to all needs. Amazing beach access and close proximity to strip. Couldnt have asked for more

5.0

Nov 2024

I had a great time!! From all the great pre stay communication to check in the customer service was excellent before I even arrived. The resort is modern and in great condition. It was tremendously clean. The staff were all friendly and accommodating. Food was great and abundant. Pools were great and the options were nice. It is a great size with anything you can need but not too large. I had never been to Cancun but I can see this becoming a regular destination and I fully expect to return again and again!!

5.0

Nov 2024

Our stay at this resort was absolutely amazing! The weather was beautiful, the resort was modern, constantly cleaned, and had plenty of things to do! This resort was more laid back but you have free access to the other RIU resorts in Cancun for the parties. My fiancé and I loved the food and the room. Upgrading to Elite club was worth the money in our opinion. Exclusive pool, gifts for your room each day, exclusive restaurant, and not to mention the red carpet upon check-in is a great touch! My only complaints would be the food at the Italian restaurant. We visited the Italian restaurant and did not have a very great experience. The food wasn’t fresh at the salad bar there. But the resort buffet always served great food each night! Breakfast at the buffet was also very good each morning as well. The staff is very friendly and helpful. I don’t speak much Spanish so they really helped me out. Overall, wonderful experience! Would definitely come back for another stay!

4.0

Nov 2024

The dining and entertainment options, beach front views were all excellent. Bus stations, shopping nearby. good value for all inclusive adult only stay. Shuttle to and from the airport are the only problem since I booked through Hotels.com. I followed instructions to book the transportation but the shuttle company that provides the service never received my info. Both Riu hotel and Hotels.com did not address this issue when I reached out multiple times. I end up spending 1500 Mexican Pesos to pay for taxi to the hotel. I also had to spend extra time to ensure my shuttle back to the airport was available and booked at the reasonable time frame.

1.0

Oct 2024

The scammed us for money saying i broke my door frame to my room. It was like that when we checked in. They help me hostage for 4000 pesos and wouldnt let me leave. Very sad i have stayed at a bunch of places in cancun this was by far the WORST. Stay far awat

4.0

Oct 2024

Overall the resort was great! Cons:Maybe I’m picky but the sheets were not comfortable and the bed was very hard. I wish there was more wine choices as there was no rose unless you wanted to pay more which I find ridiculous. Pros: One of the cleanest resorts I have ever stayed at. Fun atmosphere overall and the beach was gorgeous. Food was pretty good the breakfast buffet especially. Almost anything you could think of was an option.

5.0

Oct 2024

Friendly and attentive staff, good food and fantastic atmosphere

5.0

Oct 2024

The property was all that i coupd have wanted. Clean, friendly staff, a accommodating and fun!

4.0

Oct 2024

Friendly staff, Food was good, Drinks were great. Wish the bed was more comfortable and they had a nightclub on site. Other than that would def come back.

1.0

Oct 2024

The food was terrible. The room was great but the food was awful. The breakfast was not good, the lunch buffet was bad and the Asian restaurant was not edible. The best food was the lunch near the pool. And the upgrade to the excellence club was a waste. The “special” pool was deep and nothing special. DO NOT GET IT!!! Overall if you don’t care about the food or don’t have a palate go ahead and stay.

4.0

Oct 2024

Had a great time at the resort. The staff was wonderful. The weather turned miserable when a hurricane passed by so they shut most of the hotel down but they still had delicious food options and the staff worked over time to keep everyone safe. Drinks were amazing and food was top notch. Loved my room and view. Only downside they want to limit you to one towel to use at the pool. They make you use a card to check out the towel. Very odd. I travel a lot and have never seen that before. Otherwise loved my trip and would go again.

10.0

Sep 2024

Very nice everything is good from the moment you walk in. The food options are great the food taste amazing great location shopping area walking distance very safe area I would give this property 10 stars if I could

6.0

Sep 2024

The transportation was our biggest issue ...we paid for shuttle service and both ways we had to paid private taxi. On our departure we were in the lobby for over an 1 hr only to be told that our transportation left us. The guys who is responsible for this transition knew were waithing and in my opinion deliberately did not tell us bec he wanted us to miss our ride so he could use his friend as pri ate taxi and charge us $ 50 !!!...i felt were were victams of a scam. We were on our honeymoon and and we didnt feel special at all ...sometime the room was not ready ..it was defiantly not homeymoon ready.

8.0

Sep 2024

Would recommend this hotel . Not very large but rooms are clean and food is decent would stay here again . Beach and pools are very nice and service was excellent . The staff is very friend my Would not recommend the transportation through Expedia destination devices. Horrible and rude staff and extremely disorganized and unwilling to help . We had to wait almost two hours to get transferred to hotel and had to Uber back

8.0

Sep 2024

Good

10.0

Sep 2024

Very new and clean

10.0

Sep 2024

i liked the cleanliness of property. workers are constantly cleaning,,i loved the hospitality, everyone made u feel special and welcomed every time theyd see you. the food was most excellent even though one was a buffet bar, items were very tasty delicious and hot or cold as needed to be. beach was always very clean like i said everyone always welcoming you. all the wait staff always wanting to bring you more and more and more drinks ie.. beer wine drinks colas. i will definitely be back sooner than later

10.0

Sep 2024

I would definitely recommend this resort to others. The resort is beautiful & still new. The only thing I would change is better nightlife or a night club added. Other than that nothing needs to be changed!

2.0

Sep 2024

hotel is a scam

2.0

Sep 2024

My experience at this Riu was horrible. Staff are beyond racist. None of them was welcoming. Never will return there again. I fell returning because of the poor service at the pool party hookah and got gigantic burn.

10.0

Sep 2024

Super clean, friendly staff, delicious food! Kukulkan is more of a calm vibe but you can take a free shuttle to any of the Riu resorts if you want to party. The views are amazing & staff is very attentive. This was my second time staying here and I would be back.

5.0

Sep 2024

I had an amazing time. It was my birthday and everything was awesome! The room and property were very clean. The food was delicious, probably one of the best buffets I’ve ever had on a resort! Pepe’s which is a grill by the pool had amazing food. The only food that was just decent was the restaurant food. The restaurant(s) food wasn’t bad it just wasn’t anything spectacular; I prefer the buffet. Also, I had an ocean view room and the weather was beautiful so I loved relaxing on the balcony. I also appreciated that I could see the resort filling the public water tanks with bottled water. The only small cons that I noticed are 1. if you’re looking for a party resort they don’t really have any big parties at this resort. However, while I was there they provided a shuttle to go to another Rui destination that was only 5 minutes up the road to join their party for free. So you do have options throughout the week to travel to other parties on other Rui resorts if you want. The other second very small con, is we just didn’t realize house keeping came into the rooms twice in the day (once in the morning to clean, and then once in the evening to remake the bed (if needed) and close the blackout curtains. This isn’t a bad thing but our group of females just wasn’t aware so it took us a second to realize that it was housekeeping coming in the rooms at night and there was nothing strange going on. The last part was just more of an FYI. Overall I 100% recommend and will def. return!

10.0

Sep 2024

Great hotel close to shopping. Everything is very new and modern. Even though it’s smaller than other resorts it’s still really nice and big enough to spend all day. The cons are the restaurant dinner food is not the best. Buffet breakfast and lunch has good options. The beach is nice but the waves are very rough at this side of the island. If you want calm waves you should stay at the other Riu hotels. The good thing is you have access to all the other Riu hotels so we spent one day at Riu Carribe and another at Riu palace. Plus they provide free shuttles to the Riu parties and round trip to the airport. Overall I would definitely go back.

6.0

Sep 2024

Well I wouldn’t stay at this Rui again so boring an no entertainment on premise food was good, with the hotel being rated at 9.0 I was really disappointed nothing extra or extravagant about the hotel at all I like the Rui Latino better. The parties at the Rui Caribe was a failure also just wasn’t what I expected at all 😔👎👎👎👎👎

10.0

Sep 2024

Everyone was VERY accommodating

10.0

Sep 2024

Rooms and property was clean

8.0

Sep 2024

Great place to stay only complaint was food was mediocre.

10.0

Sep 2024

Extremely clean and wonderful staff. There are many dining options. The food was pretty good.

8.0

Sep 2024

Great hotel! Buffet options could’ve been better and had more flavor, but the staff was so amazing and attentive!! Would definitely come back

10.0

Sep 2024

Fantastic experience. Kind people and great customer service

10.0

Sep 2024

We’ve been to many all-inclusive in Cancun. This property was amazing! The staff was professional, kind and funny. Property was immaculate. The food was very good~from The buffet to the Steak restaurant. Food and service outstanding

10.0

Sep 2024

Only went for 3 days but was a great experience. Staff was super friendly, and helped with any inconveniences. Restaurants and drinks were very good. Pool had games and was very clean and lots of space.

10.0

Sep 2024

The hotel is amazing, it is on the beach, has 4 pools, bars, restaurants and is within walking distance to other shopping areas. The staff is amazing and takes care of the guests all day long, with drinks, food, and any other request. We will definitely be back another time.

10.0

Sep 2024

Highly recommend. Staff extremely personable, clean, safe, events and activities A .

8.0

Sep 2024

Would like to have more control of the A/C in the room.

FAQs

How much does this hotel cost compared to others in Cancun?

The average price for a rental in Cancun is R 2,179 per night. This rental is R 3,263 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Riu Palace Kukulkan - Adults Only. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Riu Palace Kukulkan - Adults Only. Enjoy the water!

Is Hotel Riu Palace Kukulkan - Adults Only pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Riu Palace Kukulkan - Adults Only?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

Explore similar vacation rentals in Cancun

Explore all rentals in Cancun

Beachfront

8.8

Excellent(2,470 Reviews)

Wyndham Alltra Cancun All Inclusive Resort

Hotel Riu Palace Kukulkan - Adults Only

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Junior Suite (U)

Junior Suite, Partial Ocean View (U)

Junior Suite, Ocean View (U)

Junior Suite Ocean Front Elite Club (U)

Suite Ocean View Elite Club (U)

Hotel Riu Palace Kukulkan - Adults Only

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Junior Suite (U)

Junior Suite, Partial Ocean View (U)

Junior Suite, Ocean View (U)

Junior Suite Ocean Front Elite Club (U)

Suite Ocean View Elite Club (U)

Reviews

FAQs

How much does this hotel cost compared to others in Cancun?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Riu Palace Kukulkan - Adults Only pet friendly?

What amenities are available at Hotel Riu Palace Kukulkan - Adults Only?

Explore similar vacation rentals in Cancun

Cancun travel inspiration

Related vacation destinations