Duke St Townhouse

Desk, blackout drapes, soundproofing, iron/ironing board
Family Apartment | Living area | Flat-screen TV
Flat-screen TV
Desk, blackout drapes, soundproofing, iron/ironing board
Family Apartment | Living area | Flat-screen TV
4.1 / 5.0
Excellent(34 Ratings)

Apartment hotel in Liverpool

2 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Georgian aparthotel in Liverpool
This smoke-free aparthotel features express check-out and free WiFi in public areas.
Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a dishwasher, and other amenities include free WiFi and a flat-screen TV. Weekly housekeeping is available.
Duke St Townhouse offers 20 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided weekly.

Amenities

Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Dishwasher
TV

Map of Liverpool

Available Rooms

Deluxe Apartment, 1 Bedroom

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Family Apartment

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Design Apartment

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Design Apartment

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Deluxe Apartment, 1 Bedroom

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
hotelscom logo

Ratings and reviews

4.1 / 5.0
Excellent(34 Ratings)
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Sep 2024
Absolutely shocking. Worst customer service I ever experience in my life. Couldn't get my inside the building in the pouring rain in Liverpool. Contacted them via WhatsApp and they kept repeating the same line that "check in is a 3PM"... that's fine with me, but don't let your clients in the rain for 2 hours. No place for luggage, no reception, and just rude and unprofesionnal service. Big thank you to to Hotels.com who were incredible in trying to resolve the situation, but that "hotel" wasn't changing their position. Avoid at all cost if you plan to arrive before 3PM as they are absolutely not fit to run a hotel or any business that deal with clients, even more business clients.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Sep 2024
Absolutely shocking. Worst customer service I ever experience in my life. Couldn't get my inside the building in the pouring rain in Liverpool. Contacted them via WhatsApp and they kept repeating the same line that "check in is a 3PM"... that's fine with me, but don't let your clients in the rain for 2 hours. No place for luggage, no reception, and just rude and unprofesionnal service. Big thank you to to Hotels.com who were incredible in trying to resolve the situation, but that "hotel" wasn't changing their position. Avoid at all cost if you plan to arrive before 3PM as they are absolutely not fit to run a hotel or any business that deal with clients, even more business clients.
2.0 / 5.0
star 3 emptystar 4 emptystar 5 empty
Sep 2024
Very convenient. Good value. Clean and nice!
2.0 / 5.0
star 3 emptystar 4 emptystar 5 empty
Sep 2024
Very convenient. Good value. Clean and nice!
5.0 / 5.0
Sep 2024
Easy check in. Good location. Plenty of room
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Sep 2024
Arrived for our stay and immediately noticed how dirty it was. Looked like just the beds had been made, and the clean was forgotten about. The sink was really dirty, hairs all over the beds, crumbs all over the chairs, inside the cupboards, fridge, greasy smears all over the microwave, microwave tray was dirty, floor hadn't been hoovered, buts everywhere. Splatters of toothpaste on the bathroom mirrors, and on the toilet bins. Bin in the livingroom was broken and had no lid, no baking trays to use the oven. Broken handles in the bathrooms, so were unable to lock them. Bits of tissues in the bedroom drawers. I informed them straight away and they sent another cleaner, who did rectify a few of the issues, but he missed loads still. Contacted them again with a picture of the cupboards with bits in, and they didn't do anything. But took them an hour to send a baking tray. Doors weren't seen to either. I asked to be moved, and no response, I asked for a partial refund, and have been told they believe they rectified the issues, and I stayed and used the facilities so they won't give anything back as goodwill. When in fact I have the messages to prove I did let them know bits were missed after the cleaner had been. The walls had marks, food/drink stains down them. The whole place needs a good deep clean, new rugs, and some paint. The location was the only plus really. I did notice other apartments just a few metres down, so will be going there next time,as the location is good.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Sep 2024
Arrived for our stay and immediately noticed how dirty it was. Looked like just the beds had been made, and the clean was forgotten about. The sink was really dirty, hairs all over the beds, crumbs all over the chairs, inside the cupboards, fridge, greasy smears all over the microwave, microwave tray was dirty, floor hadn't been hoovered, buts everywhere. Splatters of toothpaste on the bathroom mirrors, and on the toilet bins. Bin in the livingroom was broken and had no lid, no baking trays to use the oven. Broken handles in the bathrooms, so were unable to lock them. Bits of tissues in the bedroom drawers. I informed them straight away and they sent another cleaner, who did rectify a few of the issues, but he missed loads still. Contacted them again with a picture of the cupboards with bits in, and they didn't do anything. But took them an hour to send a baking tray. Doors weren't seen to either. I asked to be moved, and no response, I asked for a partial refund, and have been told they believe they rectified the issues, and I stayed and used the facilities so they won't give anything back as goodwill. When in fact I have the messages to prove I did let them know bits were missed after the cleaner had been. The walls had marks, food/drink stains down them. The whole place needs a good deep clean, new rugs, and some paint. The location was the only plus really. I did notice other apartments just a few metres down, so will be going there next time,as the location is good.
2.0 / 5.0
star 3 emptystar 4 emptystar 5 empty
Sep 2024
The apartment wasn’t very clean, bedding etc was fine, but the bathroom and lounge room looked dirty (rug and sofa in particular). We were glad we were only staying the one night. Communication before our stay wasn’t great, I had messaged about parking and didn’t hear anything back. I had to call on the morning of our stay to be told they send the code for apartment over at check in time, which was fine. Unfortunately to add to the disappointment I realised I had also been double charged too. It took a few days with not much communication again to get the refund sorted out. Not the best experience sadly.

FAQs

How much does this apartment hotel cost compared to others in Liverpool?

The average price for a rental in Liverpool is R 1,804 per night. This rental is R 36 above the average.

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at Duke St Townhouse. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.

Is Duke St Townhouse pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Duke St Townhouse?

We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, dishwasher, and tv.

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