The hotel was located next to a train station which was convenient. This is an older hotel but was clean and comfortable. We enjoyed the hotel. The staff was very friendly, courteous and helpful. We had a very pleasant stay here. I would stay again.

We had problems with the toilet flushing but it was taken care of in a timely manner.

Parkplatz am Haus. Sehr freundliches Personal. Klassisches „old School“ Hotel mit gewissem Charme. Sensationelle Lage um Liverpool kennen zu lernen!

Très belle suite familiale, literie très bonne. Le parking inclus avec la réservation a été décisif dans mon choix. Petit réfrigérateur dans chambre utile, tout comme la bouilloire et de quoi se faire quelques boissons chaudes. L'emplacement est idéal, tout près de la gare, du théâtre Empire et du pub cosy Ma Egerton! Peter de la reception est très pro et sympathique à la fois. Heureusement qu'il était là pour m'aider à vider ma voiture de tous ses bagages ! Merci Peter !!!

- les plaques d'immatriculation française à tiret ne sont pas reconnues du système, ne pas mentionner les tirets pour l'enregistrement de la plaque par l'hotel. -Informations erronées ou manquantes (comme devoir dire tous les jours qu'on va se servir du parking et sortir sa voitures, sinon la machine à la sortie du parking veut nous faire payer...) concernant la possibilité de se garer dans le parking (presque) adjacent à l'hôtel, alors que j'ai demandé plusieurs fois le fonctionnement du parking ! Il faut arrêter les messages automatiques à ce sujet car ils ne sont pas à jour ! -Malheureusement au matin de notre 2ème nuitée, il n'y avait pas d'eau chaude (j'avais déjà sauté sous la douche, hum) et quand j'ai voulu en avertir la réception, il n'y avait pas de tonalité au téléphone... Quand j'ai averti de visu la réception, une dame nous a appris que la chaudière était tombée en panne durant la nuit et que... la réception n'arrangeait pas les téléphones ! Au lieu de s'excuser et de nous dire qu'elle allait faire le nécessaire pour que cela soit réparé. De plus, j'aurais aimé pouvoir bavarder de façon décontractée avec le reste du personnel mais le "Scouse spirit" que je connais bien semble faire défaut à la plupart et c'est bien dommage. Pour finir les drapeaux : celui du Liner et le Union Jack. Cool. Pourquoi celui de l'Europe n'apparaît pas ? N'aimez-vous pas votre clientèle européenne ? Ça m'a attristée. .

Breakfast very good.

Sometimes not very hot.

Location,staff,cleanliness,food,comfort.

Drinks prices,slow lifts,lift not working,lack of power points at bedside.

Location to the train station

Nothing

The staff is always very friendly and the hotel is located in a very central location

Some parts of the hotel is starting to look a bit tired

Friendly staff large room lovely breakfast

We had electrical noise coming from behind headboard all night so I didn’t sleep well

Location & free parking

The hair dryer wasn’t too good in thecc C room

Breakfast choice was good, central location, helpful staff, heating was adjustable, bed comfy,free parking onside,

No soap in the bathroom on arrival, lift was very slow,

Excellent location, spacious rooms and free parking. Really good value and easy to access Liverpool centre. There was a restaurant and bar on site but we opted to walk into Liverpool during our stay. Would definitely book again if visiting Liverpool in the future.

We had to move rooms as our first room had a vomit left by the previous resident on the floor. The reception team were really apologetic and upgraded the room so we could check back in by lunchtime.

Excellent bar and restaurant

Nothing it was excellent

Great location, lovely, clean hotel, good facilities. Fab, friendly, knowledgeable staff

Super-friendly staff, warm and welcoming vibe, in-room heating easy to control, bath in en-suite, free parking

Great hotel within walking distance from train,theatre,and bus routes

All good

Convenient location free parking

Nothing

The location was very good for exploring the city centre.

The bedrooms were very dated, and nothing like the rooms advertised. The bed was extremely uncomfortable and the room was not as clean as I would have liked. However, as we were just using this as a base for a night in Liverpool I saw little point in complaining. If staying here I would request not having a room facing the train station as you can here the announcements from 5.30am.

Location very central. Easy walking distance to centre.

Tannoy from Lime Street Railway Station could be heard despite windows being shut.

Close to everything needing to see.

Nothing

Excellent location! Staff very welcoming and efficient. VFM

There was nowhere to sit and have a coffee or a gin, on arrival and after returning from the Empire across the road at 10-15pm. The bar's hours were limited

Friendly staff, room decor, and the provision of Gluten free options at breakfast. Also alongside biscuits in the room a Gluten free cake bar.

There was nothing we didnt like.

Good location and staff.

No

The Liner is central to the City Centre and this was my third time there, that says it all.

.nothing to dislike

Location

Nothing

Good location, good facilities and comfortable bed

A bit noisy on our side of the hotel with announcements from the train station 🤔

Breakfast was plentiful - lots of variety of food to eat and drink. Location was really good for the things we wanted to visit

Nothing

I was pleasantly surprised by the room and the hotel overall. We needed a quiet place to lay our heads during the madness of Eurovision and the Liner was perfect. The bed was comfortable, room quiet and the staff were amazingly friendly. I really couldn't fault it.

Nothing

Super clean and very comfortable beds. We loved the ship theme!

Nothing, it was all great! Some areas could go with being redecorated but this didn’t matter as it’s so nice and clean

The brasserie restaurant was superb, and breakfast was very good, particularly DEBBIE in the breakfast, bar, so friendly and helpful and gave us some good pointers for the city we thought it was an excellent budget hotel

For the price nothing

great location to Lime street station

thoroughly enjoyed our stay, toilet would not flush correctly which was frustrating, informed reception on departure