The heritage interior , nice sized hotel with cosy comfortable rooms , we like the raised area for small living room and the bedrooms facing the view . Nice breakfast selection and also seen shuttles to Phuket city . Also a good cafe by the property for coffee and snacks.

Nothing

Loved staying here again! The hotel is kept clean, staff are all lovely and we will definitely stay again.

We had no complaints.

Really nice relaxed hotel, very friendly staff, big rooms. The hotel is was very clean, the air conditioning in the rooms were really good which were also very large and well equipped. You are also able to get a free shuttle to the sister hotel beach which is a few min drive away.

The café was good but there wasn’t a specific Thai restaurant offered by the hotel.

This is my 4th time staying at Kantary Bay and it is always wonderful. The staff are so lovely and helpful. Our room upgrade was very much appreciated. I would definitely stay here again - Cape Panwa is such a lovely sleepy part of Phuket but with all the facilities you need for a relaxing holiday.

the use of sister hotel

little to do around the bar was closed

The staff were incredible made you feel like family

Good breakfast with friendly helpful staff

The warmest of welcomes despite early arrival presented with chilled drinks and made comfortable. The whole hotel is like a film set ('reminds me of Raffles' was husband's comment on first arriving in foyer) The breakfast room in particular is absolutely gorgeous. The staff, particularly those working in reception are outstanding in their hospitality. The grounds are gorgeous - as are the pools. The facility to use beach at Panwa, and the courtesy shuttles there are a massive perk. Loved the reading room and bookswap library.

The shuttle buses cd be a bit erratic. It wd be helpful to improve communication between shuttle drivers and reception staff informed so they could advise guests when a longer wait is to be expected.

amazing location, facing the sea. very spacious suites; almost like living in a serviced apartment.

everything was great.

Everything. We spent a week here and it was so good that we went back for a further 4 days the following week Fantastic Hotel and staff. We have stayed all over the Word and this has to be my favourite of all time. Older style property but very modern in every way Staff are exceptional and very, very helpful. Feels like your Home.

Nothing,. Everything is +++++++++

We had a beautiful room on the 2/F overlooking the pool and the sea in the distance. The pool was fresh but not too cold nor too busy. We enjoyed the 5 night stay, the daily street market selling local delicacies, the beautiful sunsets, the walk or shuttle over to Cape Panwa to use the beach and pool there. The staff were very friendly. Some were a little more competent than others.

Our son & daughter's room was nearby but overlooking vegetation and road and was very dark. The air con dripped near the bed. In our room the door from the bedroom to the bathroom cold not be unlocked from the outside. The room had a kitchen but no cleaning products (though they were listed). It was listed as having a minibar - we can only assume the packet of noodles represented the minibar - and tea/coffee maker - but in fact there was just a kettle (also itemised) with 2 teabags & 2 instant coffee and coffeemate sachets. Only 2 bottles of drinking water were to be provided per day - we only received these the first and last day, and so just boiled and cooled water and refilled the bottles. The breakfast was pretty much the same every day and very limited for someone with celiac disease - only cut fruit (papaya, pineapple, watermelon), eggs, rice. I would have loved some fresh bananas, freshly squeezed fruit juice, unsweetened yogurts and GF bread!

Big bed, re-freshed room. Good beach with white sand placed in 5* co-brand hotel. Nice pools. One pool on roof. Good garden. Nightmarket on promenade.

Poor breakfast. Buffet is re-freshed poorly. Breakfast variety is poor. Luxe Room may be placed in semi-basement. No first-aid kit in reception. No washing supplements for kitchen.

Private beach (but you have to check tide time), location in Panwa, breakfast, very good personal, enough restourants nearby, parking, good transportation if you are travel by car. Great place for relax, but not for party animals :)

Pools are better to close after 11pm :) Daytime shuttle service is good but when late (in the evening) you need to wait. Uncle Nan's is closed :( Really, nothing too bad

The staff were very welcoming.

Nothing would happily go again.

The room is spacious and there are kitchenware e.g. pots and pans available for cooking. The balcony is great for relaxing and drinking coffee and the Panwa beach at their sister hotel is lovely. It is also really quiet around there.

There are no disposable toothbrush/toothpaste and no combs in their toilets. Although kitchenware are provided, some are quite dirty. The sink and the bathtub have minor stains and the wall hanger in the toilet is rusty. A bit secluded.

In the hotel tour agent was very bad.

The rooms were fantastic and really large, the kitchen was well equipped and the fact we could do washing was a huge bonus. The breakfast was delicious and for the most part well stocked. The best part was the staff though, they were so friendly and welcoming and made you feel like it was home. The pools were also great and the fact you have access to the sister hotel pool and beach. It was a perfect place to stay with a toddler.

Sometimes you had to wait quite a long time for the shuttle to the sister hotel. There are a lot of stairs to get around.

The location is exceptional and the staff is very friendly and courteous.

Suggestion- Smart Tv and a better flooring.

food, staff, huge rooms and the bus to take to the other property with a lot of stuff to do there as kayak and paddle board