The property manager Lincoln was so attentive. The rooms were very comfortable, Loved the whole experience. Looking forward to coming back.

Customer service was excellent , Lincoln the manager was so friendly , helpful and full of information .He is a real people person and a credit to the business.

Location was a little far away from town for walking on a cold winters night.

Beautiful old manor. Quick walk to town.

Only one restaurant opened in whole town

Very friendly and lovely staff

An interesting place. The amount of clutter on the dresser top above the over stocked fridge was astounding. It reminded me of a petrol station counter that was covered in chocolates and snacks etc. The bar was packed with all sorts of drinks including a $140 bottle of wine. The little toy that was to be put outside the door to indicate "do not disturb" had a sale price on it. The bar down stairs was stocked with some marvelous whiskeys but there was no one to serve you. The bed will suite anyone who loves an ultra soft smothering mattress. It all seemed a bit pretentious.

Someone on hand to serve from the bar. A mattress that doesn't try to smother me. Less point of sale items in the room.

Beautiful restored property, lounge with fireplace, wonderful service from Lincoln, central location between station and harbour

Water pipes were a little noisy

Property was very tatty old dusty and had an awful toilet type smell.

Nothing breakfast was terrible hard stale pastries.

Very comfortable rooms and friendly, helpful staff

As soon as we arrived I was very excited to see such a beautiful house and was looking forward to our stay. The minute we parked the car Lincoln was there to greet us with so much genuine pleasure and it just kept getting better. Lincoln kept using the phrase “it’s a home first” and that is exactly how we felt. We will definitely be back. Thank you Lincoln for making our stay so memorable.

The bed as the mattress was far too soft.

the rooms were comfortable and well equipped. The style of the residence, being a heritage house with interesting history. We enjoyed breakfast. It is a great location. We loved the walk up to Hogarth Falls which is close by.

nothing.

It was a 35deg day and there was no AC and the fan that we received to combat the heat was so noisy we turned it off. However, the staff went looking for a fan that was much quieter.

Beautifully restored heritage (1890s) house, in excellent condition. the rooms were very well maintained, clean and comfortable. We only met the on-site 24 hr. manager but he was fabulous, very concerned with the comfort of his guests, very helpful and a great source of information about the town.

There was nothing we didn’t like about this property

Excellent breakfast, comfortable setting, relaxed atmosphere. A very comfortable stay in a lovely town.

Nothing really. It's a really well-run establishment.

Room and facilities were great. Lincoln ( the on duty manager )was friendly . Location just next to the Hogarth Falls and a bit up the road from Regatta Point one way and town the other was perfect.

Having to move on. We could have stayed a bit longer.

We liked the location and outlook of the manor. We also thought the breakfast was great (especially the pastries). The sitting room was also a nice place to enjoy some wine with an open fire.

The bar was closed one of the nights, and some more options for food or experiences within the manor would be great.