Kind and helpful staff. Basic clean rooms. Value for money. Easy access to the Sanctuary our lady of lourdes.

The staff people were wonderful. They waited for us while we came in quite late (because we were traveling with a big group by bus). They were so flexible and helpful. The breakfast were great thanks to the owner! We would definitely recommend this place! If you want to feel like home with your family and friends - this is the place for you. It was so easy to comunicate and find solutions with these guys. The rooms were great. Not the biggest but everything was included. It was clean.

Location Near to the Sanctuary of Lourdes, the castle and the paternal place of St Bernadette. The staff, especially John(English name) was very helpful and welcoming. Allowed us to leave the baggage on check out for our late afternoon flight. Cool ambiance.

bed and pillows not so comfortable but manageable.

Location

Quite small for a family room

location

sound insulation poor. no carpet in rooms so you could hear people moving about next door

Close to the sanctuary.

A particular person at the reception, exceptionally rude and impolite.

staff was friendly and it was clean

the breakfast was very sad and one bed was broken.

Friendly and helpful staff. The hotel is well-situated close to the city centre and sanctuary. Comfy bed.

A bit noisy. My room was at the end of the corridor but I could still hear the lift going up and down and neighbours' conversations.

The location of the hotel is good. It is just close to the Sanctuary. The staff were good and polite. There are a lot of restaurants nearby. This is an ideal hotel for a tourist/pilgrim spot. This is the only hotel that allows check-in at 11:00 AM, which was very helpful as our train from Paris reached Lourdes at 11:15.

The room was too cramped. For a family of 4, it is not comfortable at all. No kettle or coffee supplements. But we carried our own kettle, coffee and sugar.

Loved the staff, location and room was clean

Shower in not such great condition

Location was very close to shrine.

Daily cleaning. Difficult communication.

Great location. Cosy quad room. Good breakfast and evening meal.

Triple room was too small. Cleaning was not done in all rooms.

fabulous location, very close to the sanctuary church and it’s in the centre of the town. shops and restaurants are very close the hotel

rooms are bit small and very basic

The receptionist it’s very nice, really helpful. it’s a really good option just for few days or traveling alone !

it’s ok quality by the price..

good breakfast to start the day. breakfast was read at 7 am as specified. i didn't know French and some did not know English. both communicated successfully

The location is very good but I missed cheese , eggs and fruits of breakfast … : /

There was just one electrical socket on the wall The breakfast is poor, I think could be better with cheese , ham , fruits and eggs .