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Not cleanup enough, especially bathrooms and toilet, also remaining water someone used… No Welcome drink and fruits A lot of ants and mosquitoes in the room Restaurants serve was very very late….

อาหารเช้าดี ที่ตั้งเงียบสงบ ห้องพักดี

จุดที่ทำไข่คนเยอะมาก รอคิวนาน เครื่องชงกาแฟมี 2 จุดก็จริง แต่เครื่องทำช้ามาก ควรมี 2 จุดตามเดิม แต่จุดหนึ่งควรมี 2 เครื่องตั้งคู่กัน อีกจุดมีเครื่องเดียวก็ได้

We liked the breakfasts, the general relaxed ambience of the place and the private beach.

There was not a lot of information about room location (which block) when we first booked a room online. I'm sure this would have helped us make a much better and informed room/location decision instead of having to ask and pay for a better room/location after we arrived. The place is great but really needs more lifts, escalators etc to help guests navigate the steep slopes.

The rooms are sea view with balcony. The beach is very clean, the staff are helpful and the swimming pool is very good.

Nothing

Overall this is a very nice hotel, with good staff and good facilities. beautiful location with nice views. You can swim at the beach all year long (no big waves here), but only at high tide. There ‘s a free shuttle to get to the other side of the small peninsula where the hotel is located.

- the hotel didn’t take into consideration my earlier request for rooms with separate beds, so we ended up having two rooms with king beds, which is disappointing, taking into account that i made this request a while back. - the hotel is dated, but is maintained in a very good condition. but some things, like shower and bathroom need an immediate update. - Food experience could be better. Breakfast has a wide selection of dishes, but it lacks some basic things, like porridge, and plain yogurt (the one they call plain is in fact sweet). I never have high expectations about the coffee at the breakfast, but theirs is simply disgusting. it is badly overburnt. - Dinner food was good. but the service is bad. they brought all dishes separately, some with 15 minute intervals. Staff doesn’t know their menu, and cannot explain what is what. Needless to say it is greatly overpriced

The location is amazing. The beach is private and beautiful. Breakfast is great. Family room is very spacious and comfortable. I also suggest to take a trip to Coral Island, which is organized by the hotel and leaves from the hotel jetty. It's amazing.

You have to book for dinner, so we always ate outside. It is not a big problem, but if you want to eat at the hotel you must book well in advance. Unless you're flexible and don't mind eating at 9. Also, I would say the staff at the reception and bar at the beach were great. But the staff at the main restaurants sometimes seemed a bit not bothered.

Location and private beach. Free shuttle service to go accros the hill to reach Kantary bay where bars/restaurants and coffee shops are located.

Room cleanliness wasn’t up to the standards of a 5stars hotel. Moreover not much of flexibility in terms of early check-in/ late check out.

Privet pool in size is good

Hotel is very old and all equipment in it is old. Service is not good. We have limited number of water bottles and they charge for any extra bottles.

I have stayed here before and its a great hotel

The hotel was completely full with our Chinese friends :-) The local bars had closed down due to lack of business from them and even the hotel bar, The Lighthouse, had not had customers for several days. The current guests did not do bars, we ended up getting a taxi to Patong at night, 1000 baht each way, then we rented a car for the rest of the time. The Panwa restaurant was fully booked days in advance so there was only the Cafe, where you have breakfast. Next time will book a place nearer some nightlife.

It’s my second stay in Cape Panwa! I love this place, it’s so peaceful! From last time there are a lot of improvements: more healthy food, gluten free bread, almond milk, quinoa. New playground on the beach for kids. More toys in kids room. Amazing place for family, or for couple! Private beach, with calm sea all year!

Everything was perfect!

Very friendly professional staff and excellent service. Great beach with good weather.

Isolated from everything else at Phuket. Ugly rear area accommodation blocks. A little too boring for single travellers.

Friendly staff , great customer service , good location with private beach , excellent breakfast choice , good local tour options

Poor sign posting around the resort ,struggled to find direct way from room to the beach, spa prices too expensive comparing to local offers. Rooms and hotel in need of renovation , pricey hotel restaurant

Breakfast, balcony, beach, and sea view restaurant and pool.

Restaurants, views, beach, everything was exceptionally beautiful and delightful

Mosquitoes

My partner is celiac and has to follow the gluten-free diet. We were happy to see that all of the hotel’s restaurants had plenty of gluten-free options and the staff could understand what GF means. The food was tasty too! We also loved that the hotel has a private beach. There were not so many people, so there was plenty of available sun beds at any time of the day. The pools were great and overall hotel’s territory is really nice. Since it’s surrounded by hills, the views are amazing. It really felt like a peaceful jungle getaway. Would definitely recommend to anyone looking for a relaxing holiday!

You could see that the hotel hasn’t been renovated for some time but personally I wasn’t bothered be this as most of the time was spent on the beach :)

Likes dining at Panwa Beach Great Breakfast with a good variety of food Our upgrade was a bonus and much appreciated

I loved the beach and sea view from our room. The beach area was very nice with sunbeds offering shade amongst the palm trees. The swimming pools were good too.

My husband was really unwell during our stay and we can't determine how he got such a nasty stomach upset. I also returned home with one too.

great for a break away from the crowds due to location

it was probably a 5* when the hotel first opened. it’s a bit tired in places now - it feels dated and needs a refresh

The beach was picture perfect! Very nice staff, we enjoyed our stay and if we come back to Thailand, we will chose this hotel again.

The building is getting a bit long in the tooth but it didn't bother us at all!

Beautiful setting, marvelous beach and beach restaurant, comfortable room with nice views, very professional and polite staff.. Excellent breakfast! Shuttle to/from Phuket town very convenient.

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Breakfast was OK by the standards of an international hotel. Room was very good, large and good view, although was expensive. Beach: very good

Decor looks a bit old and shabby. Gym was not very good, too small and the equipment not in good repair. Breakfast was OK although could be better. The birds are a health and cleanliness issue.

All of it. Customer service and food was exceptional.

Fairly expensive. Bathroom could do with modernisation.