Friendly staff. Refund without arguing

Not clean. Not well maintained.

Beautiful outside features, swimming pool, access to free Wi-Fi, availability of free safe parking, inclusion of breakfast on the price, tv in rooms.

Reception area could do better, not inviting at all, in fact it is very untidy. It made one get very concerned/worried when checking in and wonder if chosing Laletsa was a good decision. Section of the guest house where we stayed looked old and not properly cleaned especially on common areas and passages, carpet is dirty and has bad smell, also not good for guests who suffer from sinusitis or asthma. I recommend carpets be removed. Head boards had dusts, noticed when I removed my stuff, it was covered in dust. On our third day the guests who arrived in the same corridor we were in were smoking cigarettes in their rooms and the cigarette smoke was filling up the whole place, one could even smell it from own room. This is not fair and not ok for those who don't smoke.

Breakfast was exceptional, met my expectations and the location is quiet and very convenient. I would visit Laletsa on any given day I am in Durban.

Stuff should clean the rooms thoroughly

I loved everything about Laletsa, the host was amazing

They were able to move us to a more spacious room on request ❤️

The accommodation was really good.

We just had a problem with the people above us that were making a lot of noise at night.

Okay

Their BED'S ARE TOPS

I like mostly of all what they offered to us

Our room looked like it has not been cleaned, the bathroom was worse , shower requires scrubbing