Good breakfast

They seem to be overbooked & gave me a smaller room that needed fixing. I had paid for the bigger room

The location was nice.

They had a funny system of beds and they had a funny system for the restaurant unless you were with a lady they would not serve you alcohol.

I is good but tv channels are restricted. Every thing are good 👍

Mosquito 🦟 are there

staff was decent

DIRTY. Unclean linen - with black spots, lipstick marks, food marks and even one blood stain. internet spotty at best. didn’t even have an iron when asked. this is not a hotel, just a shelter with 4 walls

Staff behavior

There's was outside widow for fresh air,all the times room remained dark, unless until AC or light

location is good , away from the crowded places . in the Cantonment . Food is good . property is fairly clean

-poor service -Food takes more than an hour and half to come after order -restaurant staff barring one are grumpy - don’t seem to be liking the job !! -shower in the room hardly works - they forgot to add one meal to our bill and they deducted it from the restaurant staff ( who served us )salary and asked the staff to call us and ask us for the money . I called the manager and told him that this behaviour is unacceptable and asked him to send me an email with the bill and when I got the email I paid the hotel . Penalising the staff for their inefficiency reflects very poorly on the management ( when we signed the bill and the billl is computerised !! how they missed !!it cannot be fault of the staff !)

We had booked Superior Delux Room but were given a smaller room and the staff misguided by saying that's the room we booked. But after a bit of argument they changed us to the actual room we booked. But during the checkout they charged us for the Superior Delux room for all the 3 nights we stayed. The staff was arrogant not to admit their mistake. Was expecting some courtesy in atleast charging us for the actual room rent for the first night stay, which was a smaller room. Nevertheless it was totally an unprofessional way of handling a customer. I had to show them the online pictures of the room I had booked to prove that they were not allowing me the right room. Pathetic Customer Centricity. Food - Not recommended at all..Better to eat outside....

Location and food

Rooms are smelly . Breakfast spread is very average . Can't make a proper omlette