Friendly staff, excellent food and comfortable bed. We would recommend this hotel to anyone who visits glasgow 😀

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Central location, staff were friendly and helpful, food was excellent

Furnishings in the room were a little dated and needed some TLC

location

nothing

Had access to the lounge and snacks/drink.afternoon tea and breakfast were amazing.

Everything was fab

Comfortable bed. Clean room.

Cold shower, noise of trolleys at 5.30am.

Mini bar was a nice touch, the cleanliness was very good

just a little bit old, plug sockets could do with an refresh

beer whiskey gin vodka staff guests

the location and the friendly, helpful front desk staff

We were encouraged to upgrade our stay to a “room at the front of the hotel with city views” only to pay and find we’d been put on the first floor with a view of an office block across the street. It felt very cheeky to have to pay extra for that horrible view. I hadn’t been in Scotland in 35 years and my Scottish partner hadn’t been home in over ten. The hotel hardly kept their promise of “views over the city” and it was one of the reasons we choose this one over others. As well as the roaring fires at Christmas which were fake and the upgrade to a room with a bathtub - just a standard bath - it was basic posing as high-end. Still, the bed was wonderfully comfortable, the staff lovely and efficient, and the location unbeatable. Big plus to the in-room drinks bar, quality bathroom toiletries and lounge access for cocktails.

Excellent staff and great room.

Nothing more really, I love staying with yous?

Location, right behind the queen’s street station and the city centre.

some of the rooms like ours had view into an internal open courtyard.