location was amazing and facilities for food were great

Location is great…across the street from the beach and very close to beautiful coastal walking path and retail shops.

fabulous position. wonderful staff.

nothing

Fabulous location - you can walk in your swimmers to the old port beach in seconds and the main beach in less than 10 minutes - ideal if you are focussed on swimming/surfing. Simple, clean and comfortable room. In mid June the area around the old port was very chilled - less glitzy than around the main beach and town, which was our preference. Plenty of places to eat and drink nearby. We ate in the restaurant and drank in the bar one night and it was really nice. Breakfast was also good and probably as good a deal as you will get anywhere. Staff were friendly and did not charge us when we had to travel a day later due to a relative falling ill, which we appreciated.

Personnel are very kind:

Very disturbing music coming from the bar, bath towels, size of the room.

location and view

amazing location and great views from semi private balcony from room, Great free water in room

rooms were tiny and no cold water in shower

Great location; cool staff.

Amazing location, perfect for reaching the main surfing beaches by foot. Wonderful views from the room.

Very small desk in the room, not really suitable for remote working/spending a few hours on the laptop. Hotel is very busy even off-season so difficult to get consistently good customer service and attention from staff.

The continental breakfast was excellent. It's the best croissant, baguette, with butter, jam, juice, and coffee I've ever had. The view was lovely, and the hotel is well located.

I didn't love that the music on the terrace just outside my room played until 10/ 10:30 p.m. on a Sunday night in mid-December when no one was there...

The location is perfect. Fantastic, right next to the sea, Eiffel bridge and walking distance to great cafes, restaurants and the beautiful centre of Biarritz. The artistic decor and cleanness of the rooms is great. Dog friendly :)

There is no lift and no one offered to help my sixty-five year old parents to bring their luggage up the narrow steps. We booked the family suite which was advertised for four adults but the sleeping arrangment is only suitable for a maximum of three adults and one children. Very disappointed when I had to sleep on the single bed and my husband on the pull out bed on the floor! If that had been properly communicated, I would have booked two double rooms instead. The suite advertises sea view and although one of the windows had a beautiful view of the sea, my window faced another building and a carpark. Again, if that was explained I would have booked two double rooms with sea views. Summary: The advertising of the suite I booked is deceiving and does not reflect the truth. More accurate images of the layout of the suite would be beneficial to avoid future dissapointments. Breakfast quality was not worth the price, but the wonderful terrace overlooking the beach makes it worth it :)

The location was perfect, right next to the beach with an easy walk into town. Staff were very friendly and helpful with a good breakfast included.

Although we had requested a quiet room, our room was right next to the restaurant/bar terrace on the first floor. As a result, we had to keep the curtain closed the whole time (as there were people sat at a table right next our window/ bed). The room was a lot smaller than we thought it would be.

Fantastic location, only 3 minutes from the beach. Breakfast was perfect and all service in the hotel came with a smile

Terrace barman was a bit rude and off hand