spacious kitchen

The stairs were barely negotiable. Many checks on safety measures not taken. Had to complain that handrail on stairs was coming away from wall. No nonslip mat in bath or handrail. Only 4 towels and 4 toilet rolls left for 8 people for 2 days. Supplied towels but no more toilet rolls. Small duvet on attic bed for 2 people.

Nicely laid out and spacious kitchen. Clean linen and towels, though none in downstairs toilet.

Filthy. Poorly maintained, seriously mouldy shower. No cutlery, couldn't even have breakfast. Stains on carpets, divans. Filthy windows, overgrown garden, couldn't open patio windows for air. Leak dripping in entrance hall from sole shower. Door handles and around door handles, we're so dirty. Given Covid, this was appalling.