I only had tea and toast, I was served with a smile but it seemed tasteless! There was no raspberry jam so I had strawberry which is not a pry but it tasted of nothing. The butter was ice cold. It wasn’t a welcoming environment.

The bar/restaurant was cold I had to keep my coat on when I had dinner. Wine was over priced for that environment. It seemed uninhabited, most of the time.I hardly saw anyone. It looked shabby and unkempt.

Check-in was easy. There is a number to call on the reception door who will give you the code to get in. The staff were friendly and the rooms were inviting. The guide left in the room was comprehensive and on my next trip I will go to the bar/restaurant area and see what they have to offer.

I had some empty bottles and coffee cups that I was going to reuse when I was working on site, left on the dresser and when I had returned from work they had been taken with the rubbish.

Breakfast was great. Location was in a pretty area we've not visited before.

It obviously used to be an amazing place after reading the reviews, let's hope it can be brought up to the same standards in due course, the bones are there just needs time and loads of money

the evening meals were very good

the room, the location of the room, the lack of staff around the property, having to use a 6 digit code every time to enter the property.

We liked the food, very tasty. Couldn't fault the dinner or the breakfast. We liked the location of the setting. Nice approach-however, the walking around part is quite limited. There is a large water area, understandably fenced off but the vegetation around it makes it impossible to go around it. Quiet setting with small woodland on approach and field with glamping tents, other than that the surround is private housing.

Quite a few things. I always give honest reviews. We arrived 30 minutes early and found all doors locked. We were told (via an upstairs window!) to come back at 2 as the rooms weren't ready yet. After check-in we found one room had been made up three days before and one the day before! It is all inside the information pack in the rooms. Hmm! We did however get into the restaurant 5 minutes before our evening meal, the door was actually open. At breakfast the next day we got to the restaurant a few minutes before booked time to get seated as we had plans for the day and a schedule. (Restaurant has no access internally to get to it by the way) the door was locked. At one minute to 7 the waitress was dropped off in a car and we had to wait for her to go in via another entrance and unlock the main door. Both she and the barman the evening before were however, very friendly, it was just the manager/chef who wasn't as obliging on site, he was more helpful prior to arrival over the phone. The rooms themselves: we had a double room, bed was hard and lumpy, pillows were so uncomfortable it gave us a neck ache. We had a very poor sleep. Walls are paper thin and you literally hear every word from your neighbours. In general, the entire building is run down in decor, carpets, loos in bar/restaurant. It could do with a good spring clean. A shame because it looked so much nicer online and we went away for a very special occasion. Still, the tasty food made up for the shortcomings, had it not, it would have been a dismal stay. I'd recommend it more for a passing meal rather than the 'bed' part.

Good for over night stop for a family party near by.

We arrived and the rooms were freezing. They had not put the radiator on. Had to go to bed to keep warm before going out for the evening.

Paul and the team could not have done anymore to make my mums 80th Thursford birthday celebrations any better. And the food! Wow! Thank you Paul, Kerry, Gabrielle and the team. Amazing! We will be back next year with a bigger gang :-)

Perhaps preheat the rooms prior to arrival. But they soon warmed up

Absolutely nothing. 2 staff - a man and woman who worked in the restaurant, tried their best to be friendly within the draconian 'rules' of the establishment. The rest were unpleasant and unwelcoming.

So rude and unwelcoming on arrival. Perishing cold room. No heating in the bathroom. The owner was rude and aggressive. Told breakfast served between 7.30-9.30 yet when we arrived at 9.00 we were too late.