not being told we were entitled to a breakfast box with an early checkout

Excellent hotel with canal access, just around from St Marks. Very helpful and friendly personnel, too.

Greaat

the location was excellent just off St. Mark’s Sq plus all the restaurants nearby

have nothing negative to report

location, staff & good breakfast

noting negative to report

Location of the hotel is perfect, just 2 minutes away from piazza San Marco!

Great location, great service, very nice breakfast

WiFi connection issues. It worked well on other floors just not in my room

Excellent position, very close to St Mark's Square. Beautiful big rooms and friendly helpful staff. Lovely shower.

Everything! A few steps to the San Marco square and a few to the Rialto bridge. It is extra special being able to arrive by water taxi to the private hotel pier. Room 105 is exquisite!

it’s perfect!

This is the PERFECT hotel for your Venice stay!! The location is next to San Marco Square, incredible restaurants and shops. Arrive from the airport via water taxi to their private dock. Hotel & rooms were spotless and clean, and we had a stunning view of the canals. The staff is the best part about this hotel. They went above and beyond to assist us everyday & you feel like family. There is a beautiful lounge and amazing staff. Natalia makes everyone feel at home and her passion is wonderful. She was so kind and we will miss her dearly. Highly recommend this hotel to everyone.

location

lift wasn’t working

Really good location and quiet room.

A bit small for the price.

from past stays

love it

Breakfast very good.

Ceiling of the bathroom low. Was à bit cumbersome.

First of all: The Location. Just 3' walk from San Marco. When you walk out of the hotel there are at least two or three "main", if you can say that, roads full of taverns and restaurants. My Junior suite with a canal view was majestic. I was glad they actually had a special room with facilities for people with disabilities, the bathroom had everything a disabled person needs and the room overlooking the canals was clean, light and spacious. The cleaning and breakfast serving staff was very friendly.

The breakfast was terrible. If you have the chance don't include it. The coffee was bad, the bread buns like rocks, the croissants so old they were trimming as you touched them and the apple pie had a weird taste. The receptionists were helpful and typical but they could use a smile or two. Almost all of them talked to me like they were angry at me.

The location is excellent. Breakfast was delicious. Friendly staff

Small room, but it was convinient

location and comfort