the adventure

Location location location. Best views of all of Peru anytime of the day! Service is beyond what you can imagine! Jose, Luis, Juan Carlos, and chef Samuel love what they do. You can see they pour their heart in their work. The activities are amazing! I never thought the hanging bridge was that long, the zipline is longer than expected. Expect to have adrenaline pumping activities! Oh did I tell you food is non-stop with their five course dinner and breakfast! Best food in Cusco-Ollantaytambo!

Food

Worst value for money I have ever stayed at. THIS IS NOT LUXURY! To add insult to injury, there were so many additional “hidden” costs that you would not even expect in a five star hotel in Europe!

Vertical Sky is not just a hotel but an experience, so don't look at the price and think it's expensive and look elsewhere but consider all it has to offer. We were the only ones there but treated like VIPs from the moment we arrived. We enjoyed a delightful pisco sour welcome drink, had a fantastic lunch (not included and prices in USD and around $25-30 for a main) and were escorted to our capsule to soak in the views (after the ever so slightly terrifying harnessed descent down a 25ft ladder). The capsule itself had a 2 person jacuzzi bath and a double bed with a ton of blankets which were snuggly! We also were treated to a fantastic 5 course dinner (included in the price) and a cocktail making class and had a wonderful breakfast the following morning (both also included). We also did the adventure activities the following morning - the via ferrata, crossed the scary bridge which wouldn't look out of place in Squid Game but sadly ran out of time for the zipline and the tree planting. All in all, it was expensive but as an experience was unbeatable - hanging off the side of a mountain while a thunder/lightning storm is raging around you is pretty unforgettable!

Due to safety rules the staff have to escort you to and from your capsule each time, which is a bit frustrating as you feel a little bit like a prisoner as you can't freely come and go as you please. In the morning on the second day we were told breakfast was at 9am but our 'guide' didn't turn up until 9.40am as they had a problem. Ordinarily that wouldn't matter but we had a taxi booked from Ollantaytambo town and because we were late to breakfast and late to start the adventure activities we couldn't do them all (missed out on the zip line and tree planting) which was a shame. It was also pretty scary at night having to descend into our capsule as they have no lighting on the ladder or illumination of the path, so if you have a headtorch, take that - would have been useful to have been told to bring one when we booked. We thought that the prices of things in the minibar were way overpriced, but name me a hotel minibar that isn't?! Also, we had a rainstorm for a lot of the night which led to water leaking through the entrance to our capsule. I had to get up in the night and put towels down to soak up the water, so they need to consider a better way to seal the capsules. It's also pretty scary opening the windows so maybe a more convenient way to open them would be a good upgrade.

The staff was great, the service as well, the location breathtaking.

the scenery, the capsule, the staff and the food were all amazing!

nothing

amazing views and great staff.

Amazing!!! Can’t rave about it enough! We stayed in the dome one night after returning from machu PIchu. Capsules looked amazing too. Clean, safe, stunning facilities and views! Such a unique experience to rappel the via ferrata the next day. The food and cocktails were excellent. Joe, our guide, was the best!!

Nothing. All was smooth.

This stay is not your average hotel - you need to walk to the restaurant and lodging areas from reception, and as the name suggests it has great views because it is located high above the valley floor. The staff were warm and accommodating, and worked very hard to make sure our stay was truest memorable. Exceeded expectations.

Since the arrival to the reception you can tell is going to be great. Susan was delightful and walked us up the side of the mountain to the restaurant where the unique dome buildings continued. There we got our first glimpse of the glass covered rooms where we would be sleeping on the side of the hill. After a delicious dinner, Susan took us up to the rooms, where we were strapped in and climbed down onto the ledge (amazing photo spot) where we could access the rooms. The rooms are quite a delight to be in, with a hot water jacuzzi. Waking up with the view of the Valley through the glass capsules was a unique and amazing experience! We had a great breakfast and after that we went rock climbing, a lader between the mountain and end up with zipline. We loved every single one of the experiences. Vertical Sky is an entire experience I am recomending everyone I know

This lodge is incredible. It's the best adventure where I have been. The capsule is amazing, djacusi whith a beautiful view to the pic of mountains is very cool, I love this lodge and recommend for anyone who want to take a good experience on Ollyantambo. This hotel is the first who has a program for entrance for the guest! Book this hotel and enjoy for the food, view, lodge, people!

The service and the place were awesome !

This is a once in a lifetime experience, and you must treat it as an experience, and not a hotel. We call it five star glamping since you deal with some of the challenges of camping but with some of the advantages of having a covered room with utilities. They only opened a short while ago, and are still growing, but the staff is above extraordinary and made us feel like we were part of their family. We had an amazing dinner the night that we arrived, equal to a $100 meal in the United States. But the location, 11,000 ft above sea level, is one that you will rarely experience if ever. I do not recall when I have seen so many stars at night, sleeping under the geodesic dome, and watching the sun set and rise over the valley with the clouds up on the peaks was breathtaking and a spiritual experience. I was literally brought to tears by the energy of the mountain which they are attempting to share with those of us who come to visit.

The only complaint was the wi-fi, which is very iffy in Peru, and they are still working out some bugs but they were very manageable.