Incredible stay, room was beautiful, front desk staff was exceptional. When we addressed a situation with a valet on our last day they addressed it quickly.

Nice Boutique Hotel. Large room with sitting area and fireplace. Extra charge for parking which sucked. Bed was too firm. View of Cannery Row. It was loud until about 10:30 due to Sly Mc Flys and a "Christmas Parade" but quiet after that. I enjoyed the stay but Hubby's back was killing him in the morning.

Friendly and helpful staff. Room was very nicely decorated with cozy fireplace. Breakfast served in your room was a bonus. Amazing view was breathtaking. Our new favorite spot!

Spent 2 days here and got the room with the ocean view. The staff was really nice and helpful. This hotel is also about a 5 min walk to the aquarium which is where I spent one of my days.

Property is beautiful and in a great location. Unfortunately our room had a leaky sink in the bathroom which caused the floors to be wet and we had to have towels on the floor. Thankfully we just stayed one night.

Overall the hotel was exactly as advertised. Amazing view on the ocean,walking distance to everything including the aquarium which was fun. Only thing I didn’t understand was the billing I’m used to hotels putting a refundable deposit on your card not sure why theirs was $1000, seems odd…..

We had a bay-view room, and the view was amazing. The waves were crashing right below us. I would not stay here without a bay-view room. The hotel is centrally located in Cannery Row. There is a minimal continental breakfast, but it is only served in your room (read tip). There is no dining room. There are no ice machines but they will bring it to your room (read tip). There is no parking lot, only valet (read tip). The front desk was always friendly and they did have wine and cheese hour. A pet peeve of mine with all hotels; why are the beds so high? It does not mean comfort. The room was very spacious, but needed a larger table for breakfast.

Where do I start... I booked this hotel room for our honeymoon. I had called ahead of our arrival to ask for an ocean facing room. Upon arrival we were told sorry, you booked through a third party. Our room facing the street was very loud at night, the bar across the street was heavy with partying people into the bar hour. The rates were high but we figured based on the photos that it was going to be a romantic and beautiful stay. Imagine our surprise when the room lacked from what the photos depicted... The room was very very small... The shower was horrible, zero water pressure. Bathroom was dated and filled with rusted fixtures in the shower. The decor was super dated. No amenities, no ice, no vending machines to even grab a water The front desk staff acted as if we were bothering them, rude and not welcoming at all. The fireplace in the lobby when not lit filled the lobby and hallways with a very off putting smell of smoke, when I mentioned it to the lady at the front desk she didn't seemed interested at all. It was so heavy in the air, I asked if she was sure something wasn't still lit. Best part of this stay... the valet boys were all darling and very helpful Worst part..$1250.00 for three nights. Super disappointed.