Room was big enough, furniture, old, TV was working intermittently, remote was not working properly. No wifi for two days, otherwise intermittently, washbasin drained very slowly , in spite of telling very soon after we checked was never cleared (stayed 5 nights), light bulbs in the bathroom needed replacement, coffee pot didn't work needed replacement, toilet was not cleaned when checked in, breakfast starts at 7.30 which is late and few other items, 1.5* my generous rating.would not stay there again, look for 4 star in places like this , which would give you prob. 3 star hotel, this ranking is probably their own not by others.

Average hotel, service needs to be improved.

The hotel is in very good area. Building and reception area is good. Rooms are very standard. Washrooms are not so up to mark. Service and response time is ugly

Reception desk is the most unfriendly I have seen. Their motive is to extract as much money from the customer without providing the necessary facilities. 1. There was no complimentary breakfast . I paid 5000 rupees for 2 nights and still that was not sufficient for them to provide free breakfast. I have paid less and got free breakfast in many places in the past 2. Room was not cleaned well. There were sugar stains on the table it seemed to be there forever! 3. Menu prices are high but quality of food and ambiance did not match the price. That also explains why the restaurant is empty every time I took a glance. Overall it's not a star hotel and doesn't deserve the hefty price it charges its cutomer. It would have been a good stay had the price been half of what I paid. Expedia should NOT be listing this place!

Reception desk is the most unfriendly I have seen. Their motive is to extract as much money from the customer without providing the necessary facilities.1. There was no complimentary breakfast . I paid 5000 rupees for 2 nights and still that was not sufficient for them to provide free breakfast. I have paid less and got free breakfast in many places in the past2. Room was not cleaned well. There were sugar stains on the table it seemed to be there forever!3. Menu prices are high but quality of food and ambiance did not match the price. That also explains why the restaurant is empty every time I took a glance.Overall its not a star hotel and doesnt deserve the hefty price it charges its cutomer. It would have been a good stay had the price been half of what I paid. Expedia should NOT be listing this place!

One of the worst Ive stayed and at and not exactly cheap

One of the worst I've stayed and at and not exactly cheap

It was not confortable. However, I could say that all the hotels in Varanasi are almost the same or in worse conditions.