Stayed at this hotel for few nights as a family of 4 in 2 rooms and really enjoyed it. Each room has its own pool which is wonderful, the beach is very exclusive and you can watch the sunset with a cocktail in hand. Breakfast was superb and staff very friendly. Only issue we found was the limited choices of restaurant since they are a bit short staffed, and the only restaurant available for the evening was rather pricey, but on the flip side it “forced” us to explore restaurants outside the resort

Spectacular views, amazing service, beautiful rooms and delicious breakfast!

Classically W in every way ....just a little bit cooler than most hotels, chilled vibe, great service and enjoyable. Will be going back and highly recommend

Classically W in every way ....just a little bit cooler than most hotels, chilled vibe, great service and enjoyable. Will be going back and highly recommend

Property was fantastic but missed in room entertainment. Food was really good Japanese restaurant in particular. Mosquitoes were a serious issue but management did what they could.

Property was fantastic but missed in room entertainment.Food was really good Japanese restaurant in particular.Mosquitoes were a serious issue but management did what they could.

W Koh SamuiFebruary 2020, 2 nightsVILLA: LOVED IT! So modern and spacious with lots of personality. Pops of color and fun details. Comfortable, clean, great living space and bathroom; great toiletries and linens; clean, big pool and green space.LOCATION: golf buggy avail for movement around property.25 min from USM, 10min to Fisherman’s Village (300-400baht). Free shuttle available from hotel.PROPERTY: beautifully maintained property. Great views, design, modern. Beach set up comfortable but steep dip into ocean. Great common areas, but spent most of our time in the Villa.FOOD: Fresh, inviting, delicious breakfast buffet with excellent service (a special thank you to Rainy!) Many Western and Asian options. STAFF: incredible team!! Every department was very personable and warm. (Thank you Mr BIG!)BONUS: - sweet spots; complimentary ice cream and beverage- Complimentary cell phone for information, contacting hotel, local/international calls- ECO FRIENDLY! Glass bottles and paper straws, well done!RETURN/RECOMMEND?Absolutely.

W Koh Samui February 2020, 2 nights VILLA: LOVED IT! So modern and spacious with lots of personality. Pops of color and fun details. Comfortable, clean, great living space and bathroom; great toiletries and linens; clean, big pool and green space. LOCATION: golf buggy avail for movement around property. 25 min from USM, 10min to Fisherman’s Village (300-400baht). Free shuttle available from hotel. PROPERTY: beautifully maintained property. Great views, design, modern. Beach set up comfortable but steep dip into ocean. Great common areas, but spent most of our time in the Villa. FOOD: Fresh, inviting, delicious breakfast buffet with excellent service (a special thank you to Rainy!) Many Western and Asian options. STAFF: incredible team!! Every department was very personable and warm. (Thank you Mr BIG!) BONUS: - sweet spots; complimentary ice cream and beverage - Complimentary cell phone for information, contacting hotel, local/international calls - ECO FRIENDLY! Glass bottles and paper straws, well done! RETURN/RECOMMEND? Absolutely.

Great place. Very trendy and hip. Great rooms with pool and excellent bathrooms with strong water pressure. Excellent service and friendly staff. Be advised the drink menus are meant to trick you. Buy one get one is only for specific drinks that are on a separate menu that you have to ask for specifically. Also, the drink tickets don’t work except for shit drinks as well. The drinks overall are extremely overpriced for a drink bought in Thailand, they were Same price you would buy at a club in LA. Go to fisherman Village and the bars are super cheap and pay regular Thai prices. Chaweng Beach sucks, but they will try to push you there because they don’t want you to see how cool fisherman village is and see the price difference.

It was amazing!! The service is the best and the breakfast is so good!!!

Absolutely Amazing. Incredible service beautiful beach

Big wow ..we will came back for sure. One of the best in thiland

Spectacular experience, the service is the best and fast, the staff is very respectfully and friendly, the food is delicious, the installations, spa, bars, beach, restaurants are all breath taking, the rooms are very spacious with gorgeous views, great design with outdoor pool, plenty of closet space.

beautiful view with modern facilities, public pool is wonderfulstaff is helpful and friendly, yet sometimes hard to find any staff aroundhigh tea no good, tea and food far from satisfactory

beautiful view with modern facilities, public pool is wonderful staff is helpful and friendly, yet sometimes hard to find any staff around high tea no good, tea and food far from satisfactory

It’s my first time to stay at W hotel and I was amazed by the friendly staff and the room condition. You can’t go wrong with this hotel.

It’s my first time to stay at W hotel and I was amazed by the friendly staff and the room condition. You can’t go wrong with this hotel.

Very nice. Just need a better bed (mattress too soft) and more selection at the restaurant.

Very nice. Just need a better bed (mattress too soft) and more selection at the restaurant.

Amazing vacation in the best hotel

Exceptional service, great location, beautiful beach, private pool. This place ticks all the boxes.

Exceptional service, great location, beautiful beach, private pool. This place ticks all the boxes.

在山頂位置可以清楚看到全蘇梅景覌！很舒服！酒店亦有shuttle bus 往市中心,亦會在指定時間pick up 回酒店很體貼的服務！buffet breakfast 選擇多很豐富！一間值得去住的酒店！

Relax and enjoy stay in villa here. Everything look modern and at night the woobar view is beautiful.

The staff ensured your stay was worth every dollar spent. Impeccable service standards. Very nice ambience and room amenities were perfect

Beautiful location, excellent food and attentive staff. A peaceful location with plenty of activities . First class resort

Wanted a beachfront private residence to relax with spa facilities and W Koh Samui was fabulous! Excellent food ! Cater to dietary requirements really well . Namu a highlight Massages were great. I took my own SUP board but it would be great if the hotel had their own quality boards to use seeing it's such a great location to stand up paddle . They only had kayaks .

Wanted a beachfront private residence to relax with spa facilities and W Koh Samui was fabulous! Excellent food ! Cater to dietary requirements really well . Namu a highlight Massages were great. I took my own SUP board but it would be great if the hotel had their own quality boards to use seeing it's such a great location to stand up paddle . They only had kayaks .

I was excited to return to the W Retreat Koh Samui after a 2 year absence. I had missed the great service, food, accommodation and facilities but left rather disappointed. The staff remain so incredibly friendly and kind however our room was looking in need of renovation. Mould in bathroom, timber that is showing signs of wear and tear, shredded bathroom towels, etc and on my last day was treated to 2 enormous cockroaches enjoying the luxurious bath tub. No bath for me that day and in need of a good scrubbing (in the shower) before checking out.Putting these matters aside, my main qualm was with the sea. During our last visit, the sea available to guests was pristine. Not so, this time. Instead, so heavily polluted that we were unable to enjoy this important aspect of a beach holiday. Luckily we had a pool in our room, otherwise the trip would have been even more disappointing. Then the next issue is managements decision to charge admission for anyone to enter the hotel to take pictures, drink, eat and tour the facilities. So much for privacy?? As a 5 star resort with prices to match, I had expected more privacy, instead we were bombarded with, what seemed an endless stream of transient tourists (mainly Chinese) and their entourages taking selfies continuously. At check-out, a staff member asked if I was sad to leave the hotel...I said, I cant wait to get back home!!

I was excited to return to the W Retreat Koh Samui after a 2 year absence. I had missed the great service, food, accommodation and facilities but left rather disappointed. The staff remain so incredibly friendly and kind however our room was looking in need of renovation. Mould in bathroom, timber that is showing signs of wear and tear, shredded bathroom towels, etc and on my last day was treated to 2 enormous cockroaches enjoying the luxurious bath tub. No bath for me that day and in need of a good scrubbing (in the shower) before checking out. Putting these matters aside, my main qualm was with the sea. During our last visit, the sea available to guests was pristine. Not so, this time. Instead, so heavily polluted that we were unable to enjoy this important aspect of a beach holiday. Luckily we had a pool in our room, otherwise the trip would have been even more disappointing. Then the next issue is management's decision to charge admission for anyone to enter the hotel to take pictures, drink, eat and tour the facilities. So much for privacy?? As a 5 star resort with prices to match, I had expected more privacy, instead we were bombarded with, what seemed an endless stream of transient tourists (mainly Chinese) and their entourages taking selfies continuously. At check-out, a staff member asked if I was sad to leave the hotel...I said, I can't wait to get back home!!

The hotel service is very nice and it is near beach.

Awesome place to stay in Ko Samui. Perfect vacation.