Had a great time

Great environment! Definitely looks forwards to my next stay when I visit San Juan.

The staff is amazing 5 star all the way

Staff amazing, room amazing. Definitely 10/10.

Property is beautiful, staff are wonderful. However, the restaurant was closed and the elevator was broken for a week. Challenging to go to 3rd/4th floors. Staff carried luggage for us

Staff was wonderful. Place was really nice ned was exceptional. The only issue is filling the tub... 45 minutes is way too long lol

Very beautiful hotel and excellent staff.

Everything was wonderful, the staff was extremely amazing and helpful! I would come back to this beautiful hotel in a heartbeat!

The property was amazingly beautiful if you love the bohemian, rustic, eclectic mixed with a little traditional feel. The decor was exceptional. The shower and outdoor tub had hot water. And the AC unit did not disappoint! Chile, the hotel provided o:live personalized robes, slippers, shower cap, and bath loofah sponge. And let’s not forget, a personalized welcome letter, sealed and delivered! The staff was amazing… helpful, quick to response and they went above and beyond to make sure the guests were satisfied. The staff welcomed us with shots of coquito… very delicious! We were accommodated with an early check in and they delivered our luggage to our room while we were out eating lunch trying to kill time. The hotel is very close to the best restaurants, bars and retail stores. I recommend this hotel 10 out of 10 and will be returning again!

The hotel was very clean and beautiful.

Can’t be able to use the outdoor shower

Unique hotel well worth the stay!

Our suite was great. We loved the outdoor shower.

Joyous welcome at front desk!

Upon arrival, there was not hot water and we had to shower with freezing water (I called the receptionist but it didn’t get fixed). The toilet cistern broke and was leaking and making noise all night. The bathroom door didn’t close and it would compelled open when you were inside. The property is beautiful and the staff was nice but our experience was terrible.

Nice boutique hotel and location was good.Checkin was 4, no hot water for shower, safe not operational, and no chairs. Also, power went out around 7 pm and returned sometime after going to bed.

Great small hotel. Room was a lil Tight

The picture says it all. Ultra expensive, high-end advertised, hotels of the world, misrepresentation, situated in an alley. -Evening shower-No hot water -Morning shower- No hot water. (Engineer stated that the hotel could not provide enough hot water to service the 15 rooms) Description of a calming, serene room, atmosphere, consisted of a dirty balcony, with dirty curtains, and a dried up fountain that did not work. The shower is situated in the middle of the room inside a glass cube. Shower floor was dirty. Room overlooked the rundown buildings across the street. We booked dinner in the highly rated dining room, Sage. After waiting 1.5 hours the wrong food was brought out. We were told that the waitress ordered the wrong meals and we would have to wait to have our meals re-ordered. Informed us it would be right out. After waiting one hour and 15 minutes and back-and-forth we got up to leave and they put our food on the table almost 2 hours later. The server never came near us again to apologize. The head server apologize profusely, and and asked if you could send some wine and dessert up to the room to apologize. We reluctantly agreed, yet no wine or dessert was ever delivered to the room. After traveling all day, no shower, no ambience in the overpriced room, and then no meal in the overpriced served restaurant, we were appalled that this establishment continues to be in business. Run away from this rip off establishment as fast as you can.

Very few things I liked Nothing special to sat because the many things I didn't obscured any small nice detail The room had no window It had a very desagreable lightning The noise in the bathroom when the light was on was terrible The room door let the light from the corridor coming in and the noise from the corridor and the other rooms Very disagreable It was supposed to be a luxury boutique hotel

It was an okay stay no complaints

Perfect staying

Everything great and beautiful. Very nice hotel.

This was one of the most romantic hotels I've ever stayed at. It is plush and beautifully decorated. The food was amazing at the rooftop restaurants! They know how to treat guests to make their experience a dream come true.

Really friendly staff...room and hotel in general are warm, different and comfortable...also the restaurants associated with the hotel were quite good

The room was not clean , lot of dust everywhere and hot water was not working the first day.

Small and oddly laid out and furnished rooms...I guess that's what the word "boutique" excuses. Linens, bath facilities--top notch. The staff so nice and helpful. But...The bar open when you ask for it to be open? The splash pool in the middle of the bar? Again, oddities that perhaps "boutique" excuses.

This place is a unique, adorable hotel. The decor was fun. Between both the boutique and sister hotel next door, there was great places to hang out. The rooftop was beautifu. Overall, the service at the door, the front desk, house kreping, bar and restaurant staff were so attentive. We felt like the only people staying in the hotel. It was a perfect weekend

3 main issues with this hotel: 1. They (along with our experience in the past with sister hotel OLV) never seem to have the room ready at checkin time. At Olive, we waited half an hour while at OLV we waited over an hour for the room to be prepped after the advertised checkin time. 2. The room we purposely booked at Olive advertised a large outdoor hot tub attached to the room. Unfortunately the tub doesn’t actually function as a hot tub— filling it would take over 3 hours and the water would be cold by then so it’s a glorified outdoor shower. The hotel is skirting with false advertising here since people are surely paying extra for a hot tub that is unable to be used as such. 3. There were hot water issues with our room where the shower water would be cold to tepid at best. Nothing more unsatisfying than taking a cold shower in a room already frigid from an aggressive AC. In conclusion, not a satisfying stay. Would probably look elsewhere for the price point.

Beautiful and romantic … awesome too if you’re alone and need disconnect for the daily routine ❤️

Can’t say enough nice things about this property. From the very first impression, we were very pleased with every aspect of this stay. The decor and staff were top-notch, and the room and hotel amenities were really great. Would definitely stay here again, and would recommend to all my friends.

Overall this is an overpriced hotel. I would not recommend this hotel for the price they charge. There was nothing special about the rooms or staff service. Our room didn’t even have a window and we had one of the “upgraded rooms”. When we entered the hotel the staff didn’t really greet us. We had to greet them hello to get their attention. We arrived earlier than check in and the staff really did not accommodate us for that. Their rooftop wasn’t open for food so we basically had to wait till 3:45 PM for the room (check in was 4 pm). Our floor was super noisy it almost felt like we were in a NYC apt building! The walls are paper thin!! I will say the outside area and lobby were very cute with vases and greenery. The rooftop was also cute but it opened at 5 PM for food and beverages.

We were incredibly disappointed with our stay. We stayed four nights and did not have hot water for the duration of our trip. Each time we tried to shower we'd again find it freezing, call the desk, and be told an engineer was turning the hot water heater back on -- but it never worked for more than a minute. We asked to be moved but were not accommodated. Additionally, the elevator -- located next to our room -- was broken every minute on the minute the door would open and loud voice would announce that passengers could enter -- over and over and over again. This went on all night and it was impossible to sleep. We asked repeatedly to speak to management but they kept not being at the property. When we finally tracked them down on our last day we were told we'd receive a $200 credit at minimum but that the manager would try to get more authorized. We never got anything and they stopped returning our calls and emails.