I have stayed at this hotel before and hate to leave a bad review as I do like it but this time I had a situation that I feel they could have handled better. The day after arrival I came to my room to find it had not been serviced, I did not pay it much mind and just called front desk to tell them and ask to have trash removed as I had some small boxes,they took them and I gave them a tip next day I arrived to my room at 7 pm, again the room had not been cleaned, again I called front dest, no apology or explanation just came to collect trash again and nothing else. Third day the came in and changed towels but did not make bed! I decided to check out to an airport hotel as I had early flight next day even though I had pre payed for another day. At check out I mention nicely all this to the young man there to let them know and he just looked at me like he could care less and said nothing, the manager who was close by did ask me what happened and she was shocked as she did see I had called and nothing was done. She was very nice and offered me points but honestly just the apology was what I not needed but appreciated.

Good and clean

Great short stay but was told breakfast was from 7-10am only to find out it’s NOT included in price of room. It’s a “for purchase” breakfast. I wish that was clearly stated upon check in.

Good

desk front so bad

I expected a full service restaurant on the premises however there was a restaurant a short walk across the parking lot.

It is convienient to Parx casino. Couldn't read the lettering on the Body Wash, Conditioner and Shampoo in the shower! Maybe put lables on them for old people??

The staff that heloed us with our wedding party were PHENOMENAL

This was the worst experience ever!

I stay here routinely for work4 times in the past 6 months. It has been under construction for a long time. The staff is not accomodating and act like they are being bothered. Amenities are always closed and off limits. Noise and construction early in the am.

Employees were very nice, hotel room was very clean. I would definitely stay here again!

convenient to casino that we were going to see show

This hotel is my weekend get away spot. Hotel has some beautiful scenery. It's quiet. Offers an excellent breakfast. Staff at the cafe are wonderful. Nice fridge and microwave is offered in the room to accommodate. Some construction was going on so it was noisy at times during Saturday day. Also, the room was very hot but I was able to adjust the room temperature . I'll be back.

I am a diabetic, and we had no refrigerator in our room for my insulin. There was a spot for one and there was just a bucket.. facility is under construction and seemed disjointed.

Excellent staff. Very friendly and accommodating from front desk to restaurant. Over and above, opened a meeting room to show a non televised Thursday Night football game for guests.

This property is perfect if you are going to the casino! This is my second time staying and I would stay again.

Nice 🙂 and family Friendly.

Michelle and the entire staff at the front desk were very pleasant, helpful and accommodating.

I didn’t like that Expedia’s rate was so high. When I got their I saw the room I stayed in listed at almost 1/2 the price I paid. I’m addition I paid for a breakfast buffet but sight doesn’t offer that. Instead I had the same meal every morning. Options were really cheap for what was being paid.

Incredible service and friendly staff made for a pleasant stay.

Properties were beautiful. Room was satisfactory. A/C was not functioning properly. We had a conference room and while the catered food was good, we were not provided with an adequate amount of water throughout the day.

Property is clean and well maintained! Quick and courteous check in!

Was a nice clean friendly place only problem I had was I prepaid the room and when I got they said I didn’t pay but got it sorted it out quick she was helpful and had a great attitude to help me out

My family of 5 (3 kids) stayed here for one night. The staff was friendly, kind, helpful and easily approached. The facility was beautiful and clean. We loved the pool and hot tub as well as the Bistro area for food and drinks. The hotel was conveniently located near shops and restaurants. We would recommend to anyone and definitely stay again.

Nice and quiet; It was close to food and entertainment

Front desk staff is always very pleasant and helpful. Loved the Halloween candy!

Just a regular hotel. Clean but nothing special. The price was astronomical. Absolutely not worth over $300 a night. Especially considering there is no kitchen, no breakfast, and the room is average. Only stay here if you can get a reasonable price.

The staff was great. Pool and hot tub were closed.

I had a great stay at the Bensalem Courtyard. I would definitely go there again

Thank you

Everything was good, except for the restaurant, not open for service. The restaurant was the one thing I wanted in my stay and it was offered on the website and the reason for my selecting your location.

Everything was good, except for the restaurant, not open for service. The restaurant was the one thing I wanted in my stay and it was offered on the website and the reason for my selecting your location.