The hotel was great Upon checking in I was told I booked the wrong date I rebooted through hotels com and was told by hotels com the accidental booking was non refundable

The hotel was great Upon checking in I was told I booked the wrong date I rebooted through hotels com and was told by hotels com the accidental booking was non refundable

Great stay!

Great stay!

I have stayed at this hotel before and hate to leave a bad review as I do like it but this time I had a situation that I feel they could have handled better. The day after arrival I came to my room to find it had not been serviced, I did not pay it much mind and just called front desk to tell them and ask to have trash removed as I had some small boxes,they took them and I gave them a tip next day I arrived to my room at 7 pm, again the room had not been cleaned, again I called front dest, no apology or explanation just came to collect trash again and nothing else. Third day the came in and changed towels but did not make bed! I decided to check out to an airport hotel as I had early flight next day even though I had pre payed for another day. At check out I mention nicely all this to the young man there to let them know and he just looked at me like he could care less and said nothing, the manager who was close by did ask me what happened and she was shocked as she did see I had called and nothing was done. She was very nice and offered me points but honestly just the apology was what I not needed but appreciated.

I have stayed at this hotel before and hate to leave a bad review as I do like it but this time I had a situation that I feel they could have handled better. The day after arrival I came to my room to find it had not been serviced, I did not pay it much mind and just called front desk to tell them and ask to have trash removed as I had some small boxes,they took them and I gave them a tip next day I arrived to my room at 7 pm, again the room had not been cleaned, again I called front dest, no apology or explanation just came to collect trash again and nothing else. Third day the came in and changed towels but did not make bed! I decided to check out to an airport hotel as I had early flight next day even though I had pre payed for another day. At check out I mention nicely all this to the young man there to let them know and he just looked at me like he could care less and said nothing, the manager who was close by did ask me what happened and she was shocked as she did see I had called and nothing was done. She was very nice and offered me points but honestly just the apology was what I not needed but appreciated.

Good and clean

Good and clean

Great short stay but was told breakfast was from 7-10am only to find out it’s NOT included in price of room. It’s a “for purchase” breakfast. I wish that was clearly stated upon check in.

Great short stay but was told breakfast was from 7-10am only to find out it’s NOT included in price of room. It’s a “for purchase” breakfast. I wish that was clearly stated upon check in.

Good

Good

desk front so bad

desk front so bad

I expected a full service restaurant on the premises however there was a restaurant a short walk across the parking lot.

I expected a full service restaurant on the premises however there was a restaurant a short walk across the parking lot.

It is convienient to Parx casino. Couldn't read the lettering on the Body Wash, Conditioner and Shampoo in the shower! Maybe put lables on them for old people??

It is convienient to Parx casino. Couldn't read the lettering on the Body Wash, Conditioner and Shampoo in the shower! Maybe put lables on them for old people??

The staff that heloed us with our wedding party were PHENOMENAL

The staff that heloed us with our wedding party were PHENOMENAL

This was the worst experience ever!

This was the worst experience ever!

I stay here routinely for work4 times in the past 6 months. It has been under construction for a long time. The staff is not accomodating and act like they are being bothered. Amenities are always closed and off limits. Noise and construction early in the am.

I stay here routinely for work4 times in the past 6 months. It has been under construction for a long time. The staff is not accomodating and act like they are being bothered. Amenities are always closed and off limits. Noise and construction early in the am.

Employees were very nice, hotel room was very clean. I would definitely stay here again!

Employees were very nice, hotel room was very clean. I would definitely stay here again!

convenient to casino that we were going to see show

convenient to casino that we were going to see show

This hotel is my weekend get away spot. Hotel has some beautiful scenery. It's quiet. Offers an excellent breakfast. Staff at the cafe are wonderful. Nice fridge and microwave is offered in the room to accommodate. Some construction was going on so it was noisy at times during Saturday day. Also, the room was very hot but I was able to adjust the room temperature . I'll be back.

This hotel is my weekend get away spot. Hotel has some beautiful scenery. It's quiet. Offers an excellent breakfast. Staff at the cafe are wonderful. Nice fridge and microwave is offered in the room to accommodate. Some construction was going on so it was noisy at times during Saturday day. Also, the room was very hot but I was able to adjust the room temperature . I'll be back.

I am a diabetic, and we had no refrigerator in our room for my insulin. There was a spot for one and there was just a bucket.. facility is under construction and seemed disjointed.

I am a diabetic, and we had no refrigerator in our room for my insulin. There was a spot for one and there was just a bucket.. facility is under construction and seemed disjointed.