Good location walkable to the harbour and several pubs. Very clean with good Wi-Fi and nice staff. Rooms very warm and on this occasion a very very soft and uncomfortable mattress but overall a pleasant stay. Easy to park as It has a small car park but large free car park just over the road or train station literally 4 minutes walk away.

There are few places on the Isle Sheppey, the place of my birth, that to my mind would not be the perfect place to visit Hart Ferry being one of the few exceptions. Until now Queenborough would not be my first choice as a place to stay, but the Queen Phillippa changed my perception. Yes, there was confusion regarding whether payment in full or part when I first arrived. That is possibly down to my not fully understanding the Expedia booking system. The room allocated was sparkling clean and while the view was not outstanding (the site of a rusting barge in a tidal creek when the tide was out, was not the most alluring, but probably better that what guests had. But the room was clean, tidy, functional, the bed was comfortable and everything was sparklingly clean! I would have proferred a more comfortable pair of pillows, but that is a matter of personal taste. I could not sit at the desk with my knees under the table because of its design (the table not my knees!). The restaurant fare was not haute cuisine, but neither was it unacceptable. The steak I had on the first evening was cooked to perfection and almost melted in the mouth, The choice of a large or a small cooked breakfast was perfect (with the option of removing items that were not to one's taste). My one complaint is that guests of a larger size (big rather than tall) risk being trapped either entering or exiting the shower due to restricted access offered by the sliding door in my room.

Ideal for boat trip to sea forts

Great location, superb food with friendly service. Fantastic for the price.

Hotel was comfortable, nice and clean.The staff were very friendly and very helpful. The room was nice and large and the view was straight over the main entrance looking onto the main road and little park just outside. The food at dinner was very good and there was a good choice for breakfast which was great.

Everyone was very welcoming and friendly. Always had a smile on their faces. Very clean throughout. Food was of a very good standard. Would definitely recommend.

Lovely, cozy hotel. From reception to check out, all the staff were welcoming and friendly. My room was a very decent size, loads of space, very comfortable bed, excellent shower and bathroom. Breakfast was lovely and I appreciated the fact they took your breakfast order ttr night before so was all ready for me at my 7.15am requested time. I also ate in the bistro restaurant on the night of my stay. Excellent starter and main at reasonable prices. If anyone is staying in the Sheerness area and needs a hotel, woukd fully recommend The Queen Philippa.

Very comfortable and friendly stafff.

A short notice booking that meant I was one of the last available single rooms. No view to speak of as window faced interior walls but at least the window opened to allow for fresh air. Despite the room being small it was well appointed, clean and comfortable with all you needed for an overnight stay. Unfortunately the on-site restaurant wasn't available for my evening meal as they were short of a cook but I was recommended a pub down the road where I had a lovely meal. Breakfast was to order and very tasty! Lovely little place all in all and would recommend.

Another great stay. It’s a lovely small hotel but the rooms are very small and my room had so much furniture I had to move some so I could get out of the bed. Breakfast was great again with good quality produce well cooked. Shower pressure is never great and TV in room very small otherwise all great, I will certainly stay again despite the minor issues.

Nice friendly welcoming team Clean room and good choice of evening meal and breakfast

Beautifully appointed spotlessly clean room with very comfortable bed! Best hotel room in a long time. Staff were kind, helpful and attentive. I had the vegetarian breakfast and was so impressed at how fresh all the ingredients were and that the chef cooked the veggie sausages to perfection………..most breakfast chefs seem to cremate them! All in all a fabulous experience.

Great place to stay. Good food and on site parking. Electric car charging was an added bonus

Was great. Nice dinner. Clean.

Excellent stay and good VFM

The staff were very friendly, room comfortable and a great breakfast.

I’ve stayed here a few times. Always comfortable & staff very helpful.

Had a pleasant stay. Beds were comfortable and all amenities needed were provide. Really good restaurant for evening meals too.

Whole experience staying at Queen Phillipa was a complete joy. From the moment you arrive to when you leave all the staff are friendly and attentive. A lovely little find. Everywhere immaculate, everything you would need for a night stay, was there. Ate in the restaurant, Jaceys. Food good and reasonably priced. Would definitely stay again

I was looking for a decent and reasonably priced place to stay and I was very happy with the Queen Phillippa. The fundamentals are of a good standard, clean and comfortable, the breakfast was nice and lots of options. The staff were also really nice - friendly and seemed to enjoy being there, which is always a good sign. There's not much in the way of dining in the nearby vicinity but we were using it as a base to explore Sheppey anyway. It's only about 30 mins to Shellness or Elmley nature reserve, and a really nice restaurant called the Three Mariners. We enjoyed our stay.

Lovely atmospher and excellent breakfast Will atay again

I stay in many hotels during the course of a year both on business and pleasure. I found every thing about this stay great especially the staff who went out of their way to please and assist.

This B&B was exactly what I needed, friendly staff, comfortable bed, clean, good price and nice breakfast, would recommend and stay again if I was in the area.

Room was very small. Other than that, it was ok.

The staff were friendly and professional from the beginning to check out. Room was clean and comfortable and the outside seating area was a real bonus in the hot weather. We ate in the restaurant and the food was really good

Great modern hotel With a great added bonus ferry as a room

I thoroughly enjoyed my evening meal and overnight stay at the Queen Phillipa. The food was first rate, the staff warm and friendly and the accommodation was welcoming and homely. I’ll definitely be back.

Welcoming and friendly. Rooms clean. Quiet. Great place to visit all surrounding areas. Near rail station and nice walks . Freshly cooked meals with plenty of choice.

Excellent experience from check in to check out. If only all hotels were as welcoming and friendly as this. Breakfast are plate served... a real treat. Garden area is perfect for a chat and a beer.

A warm welcome Easy to find Good parking Lovely bar & garden Nice breakfast

Lovely staff!

Great little pub, staff were so bubbly and friendly. Food was excellent, would highly recommend.