Clean and comfortable beds

Good location, very clean, would stay again, could use better linens and pillows!!!

The best hotel . Breakfast was delicious 100% recomendó

The front desk ppl were very helpful but the kitchen staff werent. For breakfast i picked a sandwhich put out for the guests to eat, it was frozen solid. When i mentioned it to the kitchen staff, the lady told me, "thats the way they come, want me to put it in the microwave or what." Or what??? No sorry whatsoever. The breakfast was horrible. Our room wasnt ready til past 3pm that is given the check in time and the connecting rooms. It was such an inconvenience. I never stay at hilton but this is my reasons for telling my friends and fam to go somewhere.

The property was clean and the beds were comfortable and the breakfast was good.

The hotel was very clean and comfortable. The staff were friendly and helpful.

Excellent weekend trip !!!

The room is clean and has plenty of room

Great location for our needs!

Great location and service

Clean, pet friendly, and has a great breakfast!

It was really a home away from home every thing was great

Family weekend trip was a success along with our stay being so close to six flags and many food and shopping options

this was our 1st time staying in this location and it wont be the last time, everyone from Ralph, Fernando Anita and Mary provided excellent customer service and made you feel right at home. we will be going back very soon...

I stayed in room 309 with my family. Unfortunately it felt like the room never got cold and I went down stairs the 1st night and informed the front desk and they said that there was nothing they could do at the moment. I asked if they had a fan to help circulate the air and was given one. It stayed like that for the 2nd night as well. Overall Hotel was nice but my room never got below 75 degrees. Three kids at that temperature was not easy.

They forgot to clean my room. When I called, they blamed “the system”. For $1,000 for 4 nights, I expect a clean room. If the system goes down, knock on doors and ask. Also, when someone calls that their room has been missed, do it first the following day. Don’t make them request it again at 1:00 the next afternoon. I come into town regularly for kids sporting events and this was our first time at Home2Suites. I’ll go back to my usual hotel. The staff seemed more annoyed I was asking for a service they were supposed to provide than actually making it right.

They gave us the wrong room & bathroom was not cleaned appropriately

New hotel - clean and fresh- close to RIM shopping. Breakfast 6am

Rooms weren’t cleaned daily as promised by front desk. Clock in room had wrong time and there was no way to fix it. Front desk refused to give me a receipt when I checked out because I booked through Expedia, even though I paid at the hotel. Free breakfast was marginal at best.

I have stayed at this location several times with no issues. Unfortunately, this time I could not say the same. The room looked like it was not properly cleaned with toilet paper rolls that were practically finished just left there and that wasn’t the worst of it. In the middle of the night there was brown/reddish water leaking from the vent in the restroom. It was absolutely disgusting. We could not even use the toilet because it was dripping over it and in front of it. Luckily, it was a one night stay so we showered up and checked out immediately. The front desk associate told us there was no manager available and that she would make note of it. So nothing was done to remedy this. Absolutely NOTHING. I will be reporting this incident to corporate Hilton and disputing the charge if it is not refunded. For $150 a night this is completely unacceptable. I do NOT recommend this place anymore nor will I ever be back.

My go to place to stay while I'm in San Antonio. Extremely clean and staff is friendly and helpful.

It was in a nice area near Northside ISD Pool for my son's swim meet. Close, easy to get in and out of.

Everything was great!

Good

Excellent option to travel with kids

Great hotel, location, breakfast! Clean hotel in a very nice and convenient in the RIM area. This will be my to go hotel stay whenever in the area again!

Friendly staff, plenty of parking, good location.

I love this hotel, super clean 😍

Hotel was great! Clean location and friendly staff. The hotel is new so it’s in great condition. Their free breakfast was actually pretty diverse and really good. Would stay here again.

We enjoyed our stay. Will come back for sure.

Great

We always stay in the area! We will return next month!