I want to preface this entire review by saying that overall, the stay was good and I couldn’t complain about the super cheap price. I stayed at this hotel for one night before an early departure from Naples. I booked it due to the low price and proximity to the metro. When I arrived to check in, reception was very nice and staff were very kind and helpful. Maybe I didn’t read all the details of the property in advance, but I had to pay a $5 cleaning fee (no big deal) but I found it weird that this wasn’t included in the price - doesn’t every room need cleaned? Then they asked for a credit card to put on file for a $200 retainer fee in case of damages - super weird to me when the cost of the booking was under $30. The next surprise came when I was walked outside to a hotel van for them to transfer me to the actual place I’d be staying. In the car I was handed 6 keys (yes- that’s right 6 separate keys to access the room). It was a bit of a headache to be dropped off on a random street with directions to the door you needed to enter and 6 keys to find your way. The location was fine - on a super busy local walking & shopping street. The “hotel” was a hallway of rooms. My room was clean and comfortable, and a good option for a short stay, however walls were paper thin and I could hear other guests talk, listen to music, etc. easily without trying and with a closed door. I feel that all the trouble was worth it due to the cheap price, but it was not a relaxed or chill process.

I want to preface this entire review by saying that overall, the stay was good and I couldn’t complain about the super cheap price. I stayed at this hotel for one night before an early departure from Naples. I booked it due to the low price and proximity to the metro. When I arrived to check in, reception was very nice and staff were very kind and helpful. Maybe I didn’t read all the details of the property in advance, but I had to pay a $5 cleaning fee (no big deal) but I found it weird that this wasn’t included in the price - doesn’t every room need cleaned? Then they asked for a credit card to put on file for a $200 retainer fee in case of damages - super weird to me when the cost of the booking was under $30. The next surprise came when I was walked outside to a hotel van for them to transfer me to the actual place I’d be staying. In the car I was handed 6 keys (yes- that’s right 6 separate keys to access the room). It was a bit of a headache to be dropped off on a random street with directions to the door you needed to enter and 6 keys to find your way. The location was fine - on a super busy local walking & shopping street. The “hotel” was a hallway of rooms. My room was clean and comfortable, and a good option for a short stay, however walls were paper thin and I could hear other guests talk, listen to music, etc. easily without trying and with a closed door. I feel that all the trouble was worth it due to the cheap price, but it was not a relaxed or chill process.

The location of the reception and the room is different. But, they took us by car for going to my room after check in. They have one reception and a few room location. Price was so good. The room is clean.