I love the hotel the location and the cigar lounge but the hotel was against to book throw hotels.com because the don’t offer any benfits like upgrade to a higher category specially that I book disabled room throw hotels by mistake

I love the hotel the location and the cigar lounge but the hotel was against to book throw hotels.com because the don’t offer any benfits like upgrade to a higher category specially that I book disabled room throw hotels by mistake

Excellent 5 star plus boutique hotel... felt welcome and appreciated from check in to check out. Only was there one night but would have looked forward to spending a few more days there.

Excellent 5 star plus boutique hotel... felt welcome and appreciated from check in to check out. Only was there one night but would have looked forward to spending a few more days there.

When I booked the hotel I didn’t realise it had a cigar bar, if I would have known I wouldn’t have booked the hotel.

Was overall excellent. My shower had some repairs that needed to be fixed but it happened right away. I was a bit disappointed that I was put in an accessible room so the bathroom was not very functional. Was hoping they would move me or upgrade me for a reasonable price but didn’t happen. Still, was very satisfied overall. Thanks.

Was overall excellent. My shower had some repairs that needed to be fixed but it happened right away. I was a bit disappointed that I was put in an accessible room so the bathroom was not very functional. Was hoping they would move me or upgrade me for a reasonable price but didn’t happen. Still, was very satisfied overall. Thanks.

Very small room for a lot of money.

Very small room for a lot of money.

Good location, car service excellent, rooms very confortable

Although the hotel is pretty, the service and room functionality are not worthy of a 5 star hotel. Despite paying the typical price of a top class hotel, expect a Marriott which is what this hotel is. The doorman did not meet us to help with our bags when checking in. Our suite (401) faced an extremely busy road and had french doors that wouldn’t stay closed, so our room was very loud. There was no cold water from the taps in the bathroom, it went from hot to Luke warm. Room service forgot items. House keeping didn’t bring back express laundry on time and didn’t provide turn down service one night despite the service room light being on. The suite, their top level room, was literally 2 feet from the elevator. Our suite was booked through Expedia and was stated to have either 2 twin beds or 1 king. This was not the case and when I requested twin beds several days prior to check in, I was told this was not possible. Michela, the person that I dealt with through multiple emails, was not helpful nor terribly apologetic. I was also not allowed to cancel the reservation. Even though the hotel was aware that the suite was to house 2 people that preferred twin beds, it was not set up with separate bedding or a roll away upon check in. I had to request it myself from the check in staff. The Wellesley clearly doesn’t deserve it’s 5 star rating.

Although the hotel is pretty, the service and room functionality are not worthy of a 5 star hotel. Despite paying the typical price of a top class hotel, expect a Marriott which is what this hotel is.The doorman did not meet us to help with our bags when checking in. Our suite (401) faced an extremely busy road and had french doors that wouldn’t stay closed, so our room was very loud. There was no cold water from the taps in the bathroom, it went from hot to Luke warm. Room service forgot items. House keeping didn’t bring back express laundry on time and didn’t provide turn down service one night despite the service room light being on. The suite, their top level room, was literally 2 feet from the elevator.Our suite was booked through Expedia and was stated to have either 2 twin beds or 1 king. This was not the case and when I requested twin beds several days prior to check in, I was told this was not possible. Michela, the person that I dealt with through multiple emails, was not helpful nor terribly apologetic. I was also not allowed to cancel the reservation. Even though the hotel was aware that the suite was to house 2 people that preferred twin beds, it was not set up with separate bedding or a roll away upon check in. I had to request it myself from the check in staff. The Wellesley clearly doesn’t deserve it’s 5 star rating.

Location is excellent and atmosphere of the hotel is amazing

Nice place for smokers. But for me it was not. Room size is good.

clean, good atmoshper, quick reply, good location and safe

I am writing to express my appreciation for the quality of service you offered me and my wife during our stay at the Wellesley Knightsbridge Hotel in London. It was our 1st time here! We had a wonderful one week vacation.Despite of the many offers we received from other hotels, we decided for your hotel because of the unbeatable deal you offered us.It was a very good decision; We enjoyed the peace and quiet we needed with luxury, very high quality offered in all the facilities of your gorgeous hotel. This definitely added to the excellent service of the staff in every segment of your hotel.Every staff member with whom we came in contact was attentive, kind and professional including receptionists, room service staff. I just wanted to let you know how much we valued that effort, how impressive and gracious and how greatly we appreciate everything that you personally and your staff did for us. Moreover we like the experience for drop off with Rose Rise. We will definitely recommend your hotel to our friends, colleagues and family, and I’m sure we’ll be back.We have already decided to return to your hotel for our next vacation.Thank you very much again for such outstanding service and see you soon.

I am writing to express my appreciation for the quality of service you offered me and my wife during our stay at the Wellesley Knightsbridge Hotel in London. It was our 1st time here! We had a wonderful one week vacation. Despite of the many offers we received from other hotels, we decided for your hotel because of the unbeatable deal you offered us. It was a very good decision; We enjoyed the peace and quiet we needed with luxury, very high quality offered in all the facilities of your gorgeous hotel. This definitely added to the excellent service of the staff in every segment of your hotel. Every staff member with whom we came in contact was attentive, kind and professional including receptionists, room service staff. I just wanted to let you know how much we valued that effort, how impressive and gracious and how greatly we appreciate everything that you personally and your staff did for us. Moreover we like the experience for drop off with Rose Rise. We will definitely recommend your hotel to our friends, colleagues and family, and I’m sure we’ll be back. We have already decided to return to your hotel for our next vacation. Thank you very much again for such outstanding service and see you soon.

The rooms are very small and you can stay in a better hotel in less than this price

Small,chic , discreet, impeccable hotel in the heart of Knightsbridge. Rooms are small but very nicely furnished. Service of all staff very professional

Loved our stay. Wonderful hotel. Wonderful staff. Perfect location. I will definitely recommend this hotel and will stay again at that hotel next time we are in London.

Excellent Hotel.

Excellent! Great location close to Buckingham Palace, parks and good shopping. Beautiful room with luxurious finishes. Wonderful staff and service who accommodated a special request and were over the top friendly!My only very tiny negative observation (but please don’t let this stop you from staying in this superb hotel) is that we were turned away from breakfast one morning as my husband was wearing shorts. I totally understand that this is a high end hotel with high end dining, however turning away shorts (golf shorts mind you, not athletic shorts) seems a bit antiquated particularly when others were seen wearing sweat pants/pajama pants. However the breakfasts were delicious and service top notch so again, do not let this deter you. Overall we were thrilled with our stay in this hotel and would recommend to anyone looking for a little luxury and exemplary service!Thank you for helping to make our holiday so enjoyable!

Excellent! Great location close to Buckingham Palace, parks and good shopping. Beautiful room with luxurious finishes. Wonderful staff and service who accommodated a special request and were over the top friendly! My only very tiny negative observation (but please don’t let this stop you from staying in this superb hotel) is that we were turned away from breakfast one morning as my husband was wearing shorts. I totally understand that this is a high end hotel with high end dining, however turning away shorts (golf shorts mind you, not athletic shorts) seems a bit antiquated particularly when others were seen wearing sweat pants/pajama pants. However the breakfasts were delicious and service top notch so again, do not let this deter you. Overall we were thrilled with our stay in this hotel and would recommend to anyone looking for a little luxury and exemplary service! Thank you for helping to make our holiday so enjoyable!

Service lacking! Snobby, cold. Irons and internet not available. Great cigar bar but entire lobby smoke filled all the time.

Service lacking! Snobby, cold. Irons and internet not available. Great cigar bar but entire lobby smoke filled all the time.

Chose the hotel because of its proximity to Hyde Park (went to a concert there). Asked for early check in and got it. The service was top notch. Some highlights: complimentary ironing service (limited) upon check in, a ride to Harrod's in the Rolls Royce, a cell phone for your use for local calls and web use, live jazz in the club The only downside that I can think of is the lingering smell of cigar smoke in the lobby.

Great boutique hotel in Knightsbridge. The smoke from the lounge on entering is one of the few downsides.

Went for day trip to watch Hamilton at Victoria theatre. Great location as hotel is in close proximity. Fabulous lavish extras such as rolls Royce service and Butler service are exceptional benefits for guests. Decor oozed class and elegance of the ages. Will 100% be back for sure.

A 20th Anniversary weekend with Mrs B. Have been to a few Hotels in London, the best so far.

Great hotel, location, friendly staff. The staff is very friendly

Outstanding service, really quite and comfortable rooms.

This gem of a hotel was once the Hyde Park Tube! With under 50 rooms you are treated like a house guest instead of a hotel guest! This lovely Art Deco, old Hollywood style Hotel is first class from the Doormen to the Housekeeping Staff - you are treated like royalty. They even offer their Rolls Royce to guests based on availability! No other hotel in London offers this, I must add!! A luxurious bed (we wanted to take home) a huge television, and a bottle of water every evening are just a few of their luxurious perks! Close to Harvey Nickles and Harod's - you are in retail heaven! I recommend breakfast there - at least one morning - best bakery basket ever!! Finally, yes, we will return. Enjoy your stay!!