Excelent

Too much money for unprofessionalism

Loved this property. It was located so centrally to be able to see everything in Venice. The staff were so helpful and accommodating. I had 2 days in Venice and was able to see all I wanted with this central location. The restaurant has breakfast on site if you want convenience. My only complaint was the fees that were advised for a private airport transfer by hotel staff was quoted almost half of what I was charged by the company. It was definitely not inexpensive. I did verbalize my unhappiness with the inaccurate information versus the charge. The hotel was extremely apologetic and timely and did get the company to give a partial refund. However, if the pick up was before 8 am there was 60 euro more cost which was not advised which was part of the 170 euro more charged. I still am VERY thankful for their assistance in arranging all and getting partial refund. They truly were top notch customer service!

Location

Hotel was located very close to Rialto. Walking distance to everything in the city. The room was beautiful, but had to be changed because the a/c didn’t work in the first room we were assigned. The staff was helpful and attentive. The breakfast buffet was delicious.

Excellent and warm staff at reception and breakfast

this is a small hotel, but the interior is completely renovated with modern styles, including hard-floor, nice liens, mattress. The room is well decorated, and staff are well dressed. It's a very clean hotel. The breakfast is excellent with nice vegetables (cooked spinach or green beans), smoked salmons and many choices. The location is close to Rialto Bridge (4 mins walk), and St, Marks (10 mins walk). Nice shops and stores around the hotel. Highly recommended.

Our room was beautiful and so welcoming! It was much larger than we anticipated and the bathroom was so spacious! The staff was extremely helpful with recommendations for restaurants, directions and transfers to the airport. Would definitely recommend this hotel and hope to stay here again in the future.

Great experience

This is a gem of a hotel in Venice. 5 Stars. The staff was wonderful. The breakfasts were amazing.

Great location, clean rooms, nice rooftop bar.

The staff was superb - very helpful and kind. Location was excellent as well. The roof top bar was very cool, too.

Everything about this hotel was fantastic. Would absolutely stay there again! Highly recommend!!!

The hotel was very close to st marks square & rialto bridge. Couldn’t ask for a better location. The hotel staff were very helpful & friendly. We had dinner one evening in the hotel restaurant as it was raining. The food was delicious. There is also a roof top bar which was lovely in the evening.

The location of the hotel is superb. Close to the main attractions but away from the crowds so it was nice and quiet. The housekeeping staff were great. They kept the room spotless and appeared to attend to the room 2-3 times a day. The only slight criticism was that the drinks and meals in the hotel restaurant were expensive even for Venice.

and helpufu

Good

Best place we have stayed in Venice

Nice place , would stay there again 👍

Loved this hotel! It is very clean and the service is amazing. The staff were very helpful with information about getting around Venice. The room exceeded our expectations. They made our honeymoon enjoyable! It was also very convenient having the water taxi service pick us up right outside the hotel to take us to the airport. It is in a great location right near all the shops and St.Marks square.

PERFECT PLACE AT THE CENTER OF EVERYTHING

No Thanks.

Located near St Marks Square, plenty of shopping and restaurants nearby. Black-out shades in the room were excellent so we could sleep in. Front desk argued with me about getting a fan for the room, it was in the high 90’s and the room was not very cool. Finally they sent a fan to the room, not sure why it was an issue. Not very good at restocking the coffee bar or vanity items. Great location but for the price they can do better.

This hotel is located close to Saint Mark Square and a short walk to the Grand canal. We received a lovely welcome with a room upgrade and a bottle of champagne with biscotti which was incredibly welcomed as it was a very hot and long journey. The check-in was incredibly quick and the staff all very welcoming

Nice hotel overall

It was amazing hotel. Staf is very kind and helpful

Beautiful!

Absolutely perfect in every way. We adored this property and will like visit again on any return visits to Venice.

Great location, small room and coffee machine was. Or working. But overall it is ok

Beautiful property in an excellent location. Guest services unhelpful with assisting in changing train ticket but we were able to figure it out on our own despite him being unwilling to help us. Incredible dining options nearby but staff arranged lunch for us on our arrival day at a nearby restaurant with average cuisine and fairly high prices. Despite those small disappointments, it was overall a very good experience and we’d stay here again without a doubt.

I stayed here with my mother for 6 nights. The location was great and central. Definitely a tourist area but the concierge will have recommendations for good restaurants. The hotel was lovely with a roof top bar and snacks all day. The restaurant was delicious. The rooms were clean and serviced twice per day. No complaints.

Great staff!