Everything good!

Clean newer rooms well situated property close too Niagra falls strip. A variety of dinning options minites away. Close to amenities such as grocery stores. Parking and check-in in was easy. Very friendy accomodating staff.

The kids loved it and we loved the relaxed atmosphere and hot tubs wish they left the pool area open for adults til 11 and pool side bar was closed all weekend

Not good!

The area isnt the best but the hotel is very nice.

Nice property

Our stay was great, so we would stay there again! The front desk associates were awsome! Twice i needed information & they were very knowledgeable, helped us tremendously & saved us money too. They were so friendly, where i felt comfortable. The pool was great and grandkids loved it. 2 hot tubs also. And, lots of towels right at the pool to use. There was a climbing play house also. Lots of couches, chairs, tables to use in the pool area. The arcade was actually cool to have right at the pool area! Very clean area and lots of plants and trees. I saw a computer/printer/fax area also. Close to pool area , which we did not use. Also a wasger & dryer to use if needed. Our room was nice, clean and had a window. We were able to park our car right infront of our window. There was a microwave, a 3 foot high fridge, nepresso coffee & machine. The tv was huge! The wi fi was free andxworked perfectly. Garbage can & recycle can to. Blow dryer was a good one. The area was about a 30 minute walk to clifton hill/falls, so because the grandkids were young, we did not walk. Was a 3 min drive. Found parking, one street over from clifton hill for 10$ for day. Most lots were $20-$30, depending on which day of the week. Sat being more. The hotel had No frills on one side and mcds on the other side. Dollarama, rexal 1 minute walk. There were ton, of places to eat on Lundys lane. Firehouse subs, and a flying saucer restaraunt we ate at. Everything was great, at this Best Western Hotel.

Front desk staff was great. Room was clean.

Very friendly and welcoming. Great restaurant and amenities. Staff is wonderful. Highly recommend

The from desk was so helpful , the cleaning lady keep everything nice and clean every day , and the swimming pool area was so nice my daughter have so much fun they will like to come back next summer.

This hotel recommend everyone especially kids friendly hotel only during night time a little bit noisy!

We absolutely loved our whole experience. Steve at the front desk went out of his way to make sure we didnt miss out on anything in Niagara. Our room was beautiful and we had so much fun. Thank you for giving us a wonderful vacation.

Convenient location not far from Clifton hill. Pools were nice very kid friendly.

Very convenient place to stay!

There must have been some golf thing going on because the hotel was FULL of older gentlemen and their golf bags. They were a bit loud but not hotels fault The hotel is nice. Needs lots of updating kind of run down around the pool and the rugs. Breakfast was an additional cost so that makes the price of the hotel for one night in the high side. Lady at the desk was abrupt and made me feel like I was bothering her when I had a question. Even seemed aggravated when I was using my debit card as a credit card. Apparently Canada doesn’t use debit cards that way. I had no other credit card with me. Then when asking about a shuttle to the falls she seemed very curse and I felt she was thinking “OMG JUST GO AWAY”. It would also have been nice if she told us the shuttle wouldn’t be able to give us change, we got on with a $20.00 bill Canadian to pay 7.00 for a shuttle ride. Very frustrating. I wouldn’t stay again. When you’re visiting from the U.S. I realize we should have done more research but it was last minute and we just needed a bit of assistance to figure things out.

The exact same hotel I went to as a child, except with some awesome upgrades. Happy my children can have the same experience I did when I was young. Thank you!

nothing

overall its all good except that a little bit noise when you go to bed due to kids closer to the playground and pool.

Good

The inside garden

The rooms are dated, need to be remodel. The bathroom very small, the toilet is more for a child. However, the area in which the property is situated is awesome!! 4 minutes drive to Clifton Hill.

It Was Actually Good and the Staff Was Very Nice. They have a beautiful Resturant on the property and the food was good.

Nice clean rooms. We enjoyed the courtyard area and hottubs.

Safe, quiet, convenient areas to reach by any transportation, walking distance to stores

The property is dated but has an amazing courtyard pool and jacuzzi tubs. It has an incredible arcade room and my kid loved it. The nespresso in the room coffee makers are also a huge plus unlike others where the room coffee is not great.

Great place for families pool and jacuzzi well kept and clean

Very good!!! Excellent

Great courtyard and pool area. Fun for the kids.

Very quiet room. I was charged for parking.

Would need some small room updates, but all and all very nice

I liked everything, I hope this does not mean price increases.

Stay was great. There is a $20.00 CAD parking fee per night as well as a $2.00 CAD hospitality fee that is not advertised but is charged. Not a big deal, but something that should be published when looking at overall costs.