Very pleasantly surprised at how updated, cleverly designed out Ki g suite was for comfort and storage, and how fresh and vlean everything was. Staff very friendly and helpful. Small, but heated and clean swimmimg pool. Variety of breakfast choices at the free breakfast buffet. And licated within walking distance of restaurants and stores. I just forgot how nice Holiday Inn and Suites are. Great value.

Will recommend to anyone all you need for a short stay before your cruise vacation .

Great place. The staff at the hotel are amazing, notably Ms. Hassina who was very pleasant and accommodated for my toddler during breakfast. Very close to the airport and right next to freeway.

I reserved the room with the option to pay once I got the property. 4 days before my actual check in date, the property attempted to charge my card. Thankfully I had my card locked so the charge was not approved. On the day of my check in, someone from the front desk called and basically threatened me that if I didn’t pay ahead of time, my reservation would be cancelled. I paid over the phone hours to me arriving. Once I did arrive, I was then advised that there would be a $100 incidentals charge. I was never advised of that prior to booking nor when I spoke to the rep over the phone that took my card payment. I advised the gentleman at the front desk that I was displeased with my overall experience and he pretty much said that I didn’t have to stay there since I was complaining. I’ll never stay there again. Absolutely worst experience I’ve ever had.

It was just ok.. staff was not that friendly

The hotel is average. We arrived around 10:30 and check in wasn't until 3:00. They would let us check in earlier for a fee of $20. We were tired from getting up early and so we paid the fee. It just makes me mad that the room is just sitting there but won't let us in early unless we paid the $20. Why?? It's just sitting there. I won't stay again for that reason. I'm sick and tired of being gouged at every turn!

First was at the State St 84 hotel and they eere amazing. Stored my luggage until checkin. Were going to try to get me am early check in at no cost cause i was from a cruise. Went to this place $20.00 for early check in. When i got my room which was a little early there was a terribe smell in my room. Tried to call the front desk with noanswer. Went down and told them about the smell. They said they would aend someone up. Waited for about 0 minutes but couldnt stay in the room. Told them i would go for a.walk for some fresh air. Came back and they said it was fine now. Went up there and rhey just sprayed some really strong smelling spray over the musty smell. Wrnt down again and had to.wait until someone would ome to.my room. He came and said he would move me ao i had to take my luggage back to the lobby and he said itnwould.be 20.minutes to an hour. I was already supposed to hace channged and left. Finaly got the new room with a strong smell of bleach. When i came.back later the bleach smell was almost.gone. when i went to bed i had an early wakeup so tried to call the front desk with no answer. Funally got through and asked for a wake.up call and they said they did nor offer that service. Even in the 70s i could get a wakeup call. Not a good experience

Im stayed 2 nights and everything ok . Very clean and comfortable. The waitress was very kindly.