One of the best hotels I have stayed at. I have been going back there for over 8 years.

Great hotel, location central. great staff very friendly and helpful. Pillows were bad way too big chunky and hard. Will stay again good value :)

A great hotel in a perfect location for exploring Vancouver.

We love this hotel and stay here every time we go to Vancouver. The staff are so friendly and helpful, the rooms are great, and the location is perfect.

Pleasant stay is a great hotel. Room was spacious and comfortable. Staff was very friendly and helpful. Would definitely stay here again if I come back to Vancouver.

Last minute booking - such a great experience. Customer service was top notch, super friendly and responsive. Room was clean, incredibly quiet, bed very comfortable. Will definitely stay again when I have an event in the city to attend.

Excellent and helpful staff. Great location. Big soaking tub. Underground parking with in out privileges. Nice heated outdoor pool and hot tub. Good neighborhood.

Lovely hotel close to all . We enjoyed our three day stay tremendously. Great breakfast place right next door and many other food options close by.

Very nice rooms and great location

A nice quiet hotel in good walking distance to everything. With hotel prices having skyrocketed, expectations and ratings are subject to change. This hotel is tired and in need of serious updating. The walls and baseboards are chipped and carpets old and worn. Our balcony was very dirty.

The staff were specially nice at this hotel.

This hotel far exceeded our expectations!! Staff is so beyond amazing!!! The hotel smells like a room full of flowers and sparkling clean everywhere ! Our suite was so spacious with a huge deck and again spotless !! Parking amazing! Restaurant was also wonderful and such a beautiful patio area! I would give tthis hotel and it’s amazing staff 20 stars if I could!! This is most definitely our new hotel when in Vancouver 💕

Great walking proximity to Rogers Arean and sports stadium.

All the stellar reviews are spot on. This is one of the nicest hotels we have ever stayed at. The lobby is shared by a residence section and the hotel section and they had fresh fruit and herb flavored water in the lobby each day. Every staff member we encountered was wonderfully friendly, and helpful. Shout out to Carole who checked us in to a fantastic room and sent up chocolates for my partner's Bday All staff at this place seemed happy to be in the hospitality industry - from front desk to housekeeping. We stayed in a 1bedroom with kitchen and showed it off to all the friends and family we visited during our week long stay. They were all equally impressed. Our room felt like home. We could envision living there (and would like to ). Lap pool was lovely as was the small steam room and jacuzzi. The restaurant looked warm and inviting, but we didn't get a chance to try it out as we ate our way through Vancouver and never had room left once we were back at the hotel. Front desk was able to make reservations for brunch for us at the super popular restaurant next door Medina. Room was super clean. Furnishings were well chosen, modern yet elegant, fairly neutral, warm and inviting. Bathroom had everything you need including L'Occitaine products, and water pressure was strong. Bed was super comfortable. The bedroom had a walk in closet and there was a washer and dryer which came in handy. This will be our go to property for future visits to Vancouver.

We liked everything!!!

I would have said our stay we average to good, but our car was badly damaged by their parking gate and I was surprised at their staffs lack of response. Be careful if you park in stall #98 because the gate will damage an open car door if your doors are open too far. This is what happened to us and would have completely pulled the door off our car had I not hit the button for the gate to stop it. Now we have a crumpled door that barely closes though. I told staff about it and her response was “oh my, that’s terrible” and asked for our room number saying she would talk to her manager. I honestly didn’t expect anything from the hotel initially as this seemed like a park at your own risk kind of deal, but after she took my room number and said she would speak with her manager I thought we’d at least Get an apology. Nope, no one followed up with us. Otherwise the stay was ok. Our room was Sub park for the price. Smaller than I expected and right off the elevator so the hallway traffic was pretty loud. Light bulbs were burnt out in the room when we arrived as well. The amenities were nice including the hot tub and pool but couldn’t really make up for the rest of our experience.

Excellent spot to call home while visiting: great service and amenities, all around.

Room very comfortable and quiet. Food was excellent. Staff is very professional and customer friendly.

Outstanding property and staff. On premises parking. L’orangerie restaurant was wonderful.

Its a fantastic area of the city to stay, with a short walk to the Gas Town shops, plenty of dining options close by and a 20 minute walk to the Aqua Bus across to the Granville Markets. The one bedroom suite we had is super comfortable with an exceptionally comfortable bed. It is quiet and the hotel is situated in a great (and safe) area of the city. This is our second stay here and it was just as good as our fist stay the year before.

The hotel is just a couple of blocks from the centre of downtown Vancouver, with excellent shopping, restaurants, attractions and transportation stops only a short walk away. The hotel itself is quiet and luxurious with a lovely private rooftop pool. The room was spacious, very comfortable, well fitted and in an excellent state of repair. Overall this was a perfect base for our few days in Vancouver. I would highly recommend L'Hermitage Hotel to anyone.

I love room design and staff’s friendliness However there was some noises from other rooms waking me up early

From the moment we walked In, the staff was outstanding!! Beautiful and clean, and a very comfortable bed!! Because it was my Birthday weekend, they upgraded us to a suite. We would definitely stay again!!

Very nice hotel and people. Close to cruise departure station.

We had a lovely, relaxing stay at l’Hermitage. It is an oasis in busy downtown Vancouver. Friendly staff, excellent in-house restaurant, peaceful patio with pool and spa. Restaurants and parks nearby.

This was such a great stay! The staff were very friendly and the decor was wonderful. Nice gym also. The restaurant has good food in comfortable surroundings. We especially loved our room with a giant TV and fireplace. Very walkable to many interesting places in Vancouver. Dining options all over the place. We’ll be back!

Beautiful room with balcony (although it poured rain our whole trip). We enjoyed a breakfast in the private dining room as well as in our room -- both delicious. We used the small roof-top pool and hot tub in the evening. Great location too. Staff were all extremely polite and helpful. All round lovely stay!

Room excellent but wall thin can hear outside street noise

Fabulous boutique hotel in middle of downtown. Restaurant on patio was first rate for breakfast. Highly recommend.

Very beautiful hotel with very friendly staff!

Wonderful hotel in a central location. We could walk to BC Place, to restaurants, and the movie theatre. We would definitely stay there again.

We decided to stay at L’Hermitage based on the outstanding reviews and star rating. Service was excellent; staff were incredibly friendly and helpful, and we so appreciated being able to check our bags with the front desk at checkout and leave our car parked in the underground hotel parking while we did some fun things around the city. The suite itself was a generous size and well-appointed, although the mini fridge could have been a bit colder. One thing we really loved about our suite was the large private balcony, equipped with chaises and an outdoor dining table with seating for 4. It was ample and lovely, with views overlooking Robson and Richards streets. Some of the outdoor furniture could have benefited from a cleaning (bird excrement), but that’s to be expected, and I’m sure the hotel staff have a schedule for this that they’re on top of. The real disappointment of the trip was turning down both beds late in the evening to find both sets of sheets were stained, and quite obviously so. I’m not sure how this could have been overlooked by staff, and honestly, in a hotel of this calibre, it was quite shocking. Mistakes do happen, but to find both the sofa bed and king bed experiencing the same issue was disheartening. It was after midnight, and we were able to call staff to change the sheets, which we were grateful for. Again, staff were wonderful, but in my view, stained sheets are never acceptable.