Nice vicinity

Highly priced, but very clean. Staff courteous but could have been more helpful with directions to concert venue. Confusing for someone w little experience in the area

Great location and staff was friendly.

SUPER friendly staff upon arrival!! Very nice, clean room was lots of space and a fridge!!! My only negative - NO WATER PRESSURE IN THE SHOWER!!! Kinda strange... other than that - we would definitely stay here again!!!

We were in town a couple of nights for concerts. It was easy in and out and perfect location.

I would give the property an excellent rating, but we didn’t have hot water for the shower and the pressure was so bad you couldn’t rinse the shampoo out of your hair. Another traveler with us had the same issues.

Everything was wonderful except the water pressure in the shower, which is a huge source of joy when staying at a hotel and paying hotel prices. Corporations need to stop cowtowing to the “eco-friendly” tyrants and just offer what we pay for.

The dining area should be cleaner.

No complaints of our stay was close to our destination and clean and comfy beds

This is a great hotel but it is not in a part of town that is walkable. No sidewalks whatsoever in this part of town.

Again last 30 days reserved 2 rooms . Great experience

There were a lot of spots on the artwork glass in the bathroom. Looks like it never gets cleaned. View was completely obstructed from the south facing 2nd floor room I was provided. Only one elevator was working during my stay. Otherwise the property and stay were excellent

Only reason I gave 4 stars is because the toilet's lid kept popping off? And the bathroom door is frosted glass. It doesn't lock. Not a fan of the door.

We stayed the night while attending a concert. The hotel was close to the venue and fairly nice. The toilet in our room ran frequently and the bed was rather hard. The staff was friendly and the dining options were good.

I stayed during the hurricane in July. The experience was very bad. Cold showers in the dark. For breakfast only bread was supplied by the hotel and this was very poor. Especially for the approx £150 a night stay. No drinks were supplied during this time. Only water at the main reception which was not clean and had bits in it... I rarely write a negative report on hotels but I will not be staying here again. One lift was in use and this sometimes took many minutes to get on as it was just so busy. When taking the stairs you end up in a place you're not allowed to be in... Three days of no power and the hotel offered absolutely nothing to their guests. I stayed for 11 nights. On the positives the hotel room was clean and cleaned regularly. Cleaners did not know any English but pretended they understood me.

It was a wonderful stay!

excellent

Very convenient. The room was clean and spacious. Staff was friendly.

We were in town for a girls trip. We had a blast. The hotel was lovely, staff were friendly & it was in a great location for all we had planned .

Property was clean and nice. Rooms were clean and nice as well. Front desk staff were very helpful and friendly.

Almost excellent just that microwave missing in the room should have made a difference😉 love to warm up to go foods after a busy day of exploring but overall hotel stay is wonderful especially the breakfast is awesome too by the way👌

Clean place, quiet area, friendly staff and lots of Nature.

Haven’t even informed us they don’t have power when we tried to call and extend our stay . Had to come all the way there just to be told they don’t have power with three little kids

The check-in and check-out processes were handled efficiently and smoothly. The staff demonstrated exceptional helpfulness, understanding, and friendliness throughout my stay.

It was a great stay! Breakfast was great & the pool was awesome for the kids!

Bedbugs on 7-1-24

Room was a little dirty and the top sheet had a stain on it

All the staff super nice and helpful. Nice rooms and hotel is clean. It’s the small things they do

The hotel is located in a great location close to the woodland’s river side. The lobby staff were really friendly.

Everything was very nice, clean facility, good breakfast!

The property was clean and the staff was polite. Breakfast was also great. The pool furniture was not clean and set up.

Very nice hotel in lovely area, very nice room, clean and modern, bed a bit firm and not much toiletries, very quiet, convenient location, friendly staff, with the name Hyatt the breakfast needs to compete better with lesser places like La Quinta or Home2. I recommend this hotel.