Amazing!!! The service was awesome and the hotel and room felt very luxurious. Even the clothes they gave us to wear were very comfortable! The meals were plentiful but perhaps a bit too fancy/unique for us, and we are not picky eaters. The public bath house for women is also quite small (not sure about men’s), so we just used our private hot spring in our room instead which was perfect for 2 people to sit in at one time.

Heavenly! They provide free shuttle to the main train station. Food is amazing, but you need to like Japanese food. Onsen is so relaxing.

Great place. The staff was very friendly and helpful. Room was clean and excellent. Kaiseki meals were great.

Best place I’ve ever stayed at

Their service overall was very pleasant, the facilities were amazing including the private onsen. Only couple of complaints is their English was a bit limited, the property was easy to miss when navigating to it on Google Maps, and they left us to figure out how to set up our futons.

We loved the private terrace with Onsen. The food was wonderful!

Beautiful facility and rooms, very comfortable. Extremely polite and friendly staff

The room was spacious and comfortable. The hot spring attached to the room is amazing. Two toddlers were having so much fun. The problem is that only one high chair available at the restaurant, the other toddler has to be squeezed into a small booster seat. And there were many stairs from the restaurant to the room, which made it a bit dangerous to carry toddlers and climb the stairs at the same time. But they are provided a separate room for us with the kids at the restaurant. Overall experience is not bad