I had read some horrendous reviews for this hotel on another website but I was very pleased with my stay. The building was warm and my room had everything I needed. Bed was clean and very comfortable, big tv with loads of channels, a good shower and lots of off street parking if needed. The immediate area was very safe and train station at the end of the road. Daily housekeeping. I would definitely stay there again.

First impressions are a bit low-rent but the staff were staff and efficient and the room was clean, confortable and warm. Excellent shower. Great value.

Great wee find and easy for Hampden. On-site parking is a bonus. Would defo stay again. The only thing I didn’t like was that the receptionist took a photo of my driving licence on her personal phone. When asked why I was told in case there was damage to the room. This made me feel very uncomfortable and is surely a GDPR issue??

Room basic and dated. The room was clean and warm

Really lovely hotel. Such pleasant, friendly staff.

Value for money

Whilst I had no issues with the building, room or facilities, I did not care for being extorted money for a simple request. Check-in is from 1430 and you must let staff know if you will be early. I did this in advance. On arrival, less than 2hrs before 1430, I asked if I could complete forms, leave details etc and be given the keys for the rooms as we would not be back until much later at night. I was told this could not be done. Then after a staff discussion (not in English so cannot confirm what was said), I was advised this could be done for 20. I asked why 20 would allow this as I DID NOT WANT INTO THE ROOM EARLY, only complete forms and be given keys for later. I was not given an answer and on consideration, I was then told it was 20 each (per room) totaling 40. 40gbp in order to sign a form, show ID and collect a key. Again no reason or justification was stated for why the transfer of 40 magically allowed this to happen so I refused and later had to make 2 trips back due to the lack of co-operation. Nowhere on the Hotels.com site was any "hidden fees" or penalties listed. Only after paying and booking the rooms did I receive an email disclosing "Late Check-In" charges of 10 per hour after 10pm. It was not a big ask. I was NOT asking for the rooms to be cleaned early or to be allowed EARLY ACCESS - only to leave details early for check-in to be completed at the managements own discretion. To be extorted an unjustified fee for this was dishonest and wrong.

Clean single room perfect for my 1 night stay, great shower although it did constantly drip. Convenient for seeing my family, I would stay again. Receptionist could be a little more pleasant and smile from her would have been nice.