No where on the building do the words “Bluebird Suites” appear. This was an apartment, not a hotel room. Parking was not included, so I had to pay to park at another hotel about a block away. We needed a wristband to access the pool area, which was not provided. Notes included with our check in required us to clean the place and remove our trash from the room. The views of NYC from the outside patio were nice. The lack of communication through the booking left us confused and the people that were working the front desk seemed to not know what was going on. One door had a missing handle, which we found on the washing machine. The bathroom door was missing the door stop from behind. There was a plastic bag over the smoke detector when we arrived, which led us to believe the previous guest was smoking in there. Floors and walls were marked up as well.

We loved our stay at Bluebird Suites. I would just recommend that you confirm with staff about your pool tags before your stay as there is paperwork involved. Our place was clean and the view was amazing. Would definitely recommend.

Property was great, very clean, beautiful view, and came with a nice welcome package. The tub in the bathroom was a soaking tub, but the stopper was broken. Because my boyfriend was in need of a tub, we did have to go out to by a stopper from the local Home Depot. Communication wasn't great as we were calling for days to get an extension on our stay, but wouldn't receive any kind of feedback until the middle of the night via email. Other than that, the stay was great and the grounds are gorgeous. Will be going back soon.

We were only able to stay one night but it was great! Staff was very friendly and helpful.

Parked at doubletree which was great. Front desk where we got was not very nice. It all worked out. Also the building where apt was did not have blue bird Suites on it so was confusing

the room was nice but it was very confusing where we were supposed to get our keys and check in at.

Everything was great, would stay again.

Note: This is not a hotel. You are renting an apartment. The building was well kept, the views of Manhattan were fun, and the amenities were great; however, the apartment was in need of some attention. The apartment walls need to be fixed and painted. The bathroom ceiling needs to repaired. The carpet is aweful. The layout of the apartment was nice and it was quiet all of the time. I never heard our neighbors. It is just very unfortunate that the apartment didn't match the rest of the building, which was very clean and in good condition. Also, we requested parking twice and received two emails acknowledging the request but when we arrived there was nothing and we had to park at Double Tree's parking garage.