Really enjoyed my stay and will plan to stay again in the future.

There was no microwave and the service was terrible! The valet was $56 a night and takes over an hour to get you car. 0/10 recommend.

I stayed at this new hotel while I was visiting San Antonio. The staff was friendly but not very knowledgeable about the area. There is some major construction happening around the hotel, and it was very noisy and isolated. I was given the wrong walking directions from the hotel staff and I never made it to the Riverwalk, or to dinner. My hotel room was clean and comfortable, and having a balcony with a view of the Tower of the Americas was nice. The pool area needs some love, but the outdoor hotel bar was great, especially the snacks and service. If I had known about the construction and terrible location, I would have stayed on the Riverwalk instead. Plus, having to pay $56 for a valet car service to park my rental was annoying.

Tks

Beautiful property! Expensive parking on site and other options limited nearby (did also have nearby road construction) but service was great and a lot of things in walking distance. Would stay again but would like to have other parking options available other than just expensive in and out valet. We didn’t even take the car back out once we parked.

Great Team love People's

Everyone was so friendly! We will definitely be back

Beautiful hotel, great staff. The Alamo and the Riverwalk and restaurants and shopping are within a 10 minute walk from the hotel. We look forward to staying here again!

Top 5 places weve stayed . And we travel a lot . Definitely recommended to anyone looking to stay in San Antonio

I absolutely loved staying at the Plaza will definitely be back again. Everything was absolutely amazing.

:)

Check in was a breeze and eh front desk staff we ALL very friendly and helpful

Amazing

Everything

All around a wonderful and comfortable place with some of the best staff/services I’ve experienced!

The only complaint is parking...there is none. A lot of Construction downtown (not the hotel's fault)

One of the best ideas I've made in a while! This place was great- the ambiance, the staff, the food, the drinks and pool. I was a little disappointed with the spa. The spa staff was really really nice, but our facials seemed a bit short and the scalp massage was a weak. I would definitely go back though and give the spa another chance.

The hotel was amazing

It was first class….beautiful property

Really loved the decor and comfort of this hotel. It’s newer which it wonderful and has such a great ambiance.

The staff were amazing. They were kind, responsive, and accommodating. There is a lot to do, within walking distance of the hotel. The property is very clean!

Thin walls. People yelling in the street and partying in the room next door all night. Felt more like cheap motel. I could not sleep at all. We also found out there are a lot of car break ins.

Hotel needs self parking options

Gabriela and Yeny at the SPA were fantastic. We received the best messages from Celeste and Gloria that we've ever had. Can't wait to return!

People are very friendly!

Do not do the spa. Over price you pay for the luxury not the services. Was the worst message we have ever received and double the price.

The customer service was the sambest part. The construction outside got in the way of coming and going, but overall great stay. Thanks

We checked in, but our room wasn't ready. Staff got us free cocktails at the bar till our room was ready. Everyone was so kind, took us around the grounds to tell us where everything was. We definitely will be coming back

Air in room alternated between cold and warm at night. There isn’t a way to keep toilet tissue on roll. There isn’t a vent in bathroom or a clock anywhere in room. Valet parking for $56 per night is extreme. Shower was nice!

Beautiful hotel. The grounds are lovely, updated, and clean. The outside dining is very cool, and indoors is open and airy. This feels like a boutique hotel in the middle of downtown. Highly recommend.

We enjoyed our stay here..

The shower stalls needs something on the bottom , It gets really slippery and nothing to hold on to from falling and the restaurants way to pricy