Enjoyed the pool

Great stay, brilliant location, parking and really helpful and friendly staff

Great stay, brilliant location, parking and really helpful and friendly staff

On arrival our room wasn't ready for us. We should have been able to check in from 3pm but it wouldn't be ready until 4pm. Not a big problem for us but a bit annoying. Once in the room all was fine, comfy bed and good space. Some small details has been missed. The TV remote has never been cleaned, very grubby and the ironing board cover didn't fit the board making it tricky to use

Our stay was a treat for my 2 daughters, we had an excellent time, used the facilities and thoroughly enjoyed it. Staff were all extremely helpful and polite

Our stay was a treat for my 2 daughters, we had an excellent time, used the facilities and thoroughly enjoyed it. Staff were all extremely helpful and polite

On arrival our room wasn't ready for us. We should have been able to check in from 3pm but it wouldn't be ready until 4pm. Not a big problem for us but a bit annoying. Once in the room all was fine, comfy bed and good space. Some small details has been missed. The TV remote has never been cleaned, very grubby and the ironing board cover didn't fit the board making it tricky to use

Room wasn’t the cleanest and breakfast was shocking, other than that it was okay.

Room wasn’t the cleanest and breakfast was shocking, other than that it was okay.

Lovely stay, staff all very friendly. Would recommend and definitely stay again.

During our family long weekend stay (4 rooms) we had the best of attention from the friendly and helpful staff at all levels. They made this 90th birthday celebration a very memorable occasion for all of us. The fact that the hotel has integral parking space was a big plus.

We were checked in early, which was very convenient. Staff friendly & helpful with advice about local public transport. Big room, clean, comfortable. My kids loved the pool. Excellent breakfast.

We were checked in early, which was very convenient. Staff friendly & helpful with advice about local public transport. Big room, clean, comfortable. My kids loved the pool. Excellent breakfast.

Lovely stay with the family. The check in was friendly and quick. Our room was spacious, but the room wasn’t accessible as described. Getting the wheelchair through the door was tight, the bathroom wasn’t a walk in shower as advertised, it was a full bath with shower over it. We attempted to change it, but we’re going to be in a much smaller room and the bathroom was still not accessible. Sadly, this is a common occurrence with hotels. The word ‘accessible’ should only be used if an adult wheelchair can navigate it comfortably. Despite this, we had a lovely break. The beds were incredibly comfortable, the staff were very helpful and friendly. Breakfast had a bit of something for everyone, staff serving were polite and helpful and attentive to our needs. The hotel is in an excellent location with parking available. The pool was a massive selling point too. Perfect size for children and adults, and well maintained.

Lovely stay with the family. The check in was friendly and quick. Our room was spacious, but the room wasn’t accessible as described. Getting the wheelchair through the door was tight, the bathroom wasn’t a walk in shower as advertised, it was a full bath with shower over it. We attempted to change it, but we’re going to be in a much smaller room and the bathroom was still not accessible. Sadly, this is a common occurrence with hotels. The word ‘accessible’ should only be used if an adult wheelchair can navigate it comfortably. Despite this, we had a lovely break. The beds were incredibly comfortable, the staff were very helpful and friendly. Breakfast had a bit of something for everyone, staff serving were polite and helpful and attentive to our needs. The hotel is in an excellent location with parking available. The pool was a massive selling point too. Perfect size for children and adults, and well maintained.

We stayed 2 nights and could not fault this hotel, excellent location 2 minutes walk and your on Buchanan street, staff were terrific from quick welcoming check in and ordering a taxi for you, room was spotless, everything looked new, the food is top notch, it has a gym and a swimming pool, well done to the staff.

Overall we had a lovely stay, the downside for us was not being able to get full use of the pool, three times we were turned away due to full capacity, a booking system would be good to avoid my 7 year olds disappointment each time :/

Overall we had a lovely stay, the downside for us was not being able to get full use of the pool, three times we were turned away due to full capacity, a booking system would be good to avoid my 7 year olds disappointment each time :/

Delightful hotel extremely clean and fresh loved our stay

Delightful hotel extremely clean and fresh loved our stay

We were assigned a room on a floor with apparently no HVAC but were not told this until we discovered it ourselves after dinner. We asked for and received additional duvets to keep warm. We weren’t offered another room but were told they were “working on it” and maybe it would be fixed during the night. The next morning it still wasn’t working. We did receive a partial refund but it was not a pleasant night. The area around the hotel is a total construction zone. Maybe it will be nice when the work is finished but for now it is not.

We were assigned a room on a floor with apparently no HVAC but were not told this until we discovered it ourselves after dinner. We asked for and received additional duvets to keep warm. We weren’t offered another room but were told they were “working on it” and maybe it would be fixed during the night. The next morning it still wasn’t working. We did receive a partial refund but it was not a pleasant night. The area around the hotel is a total construction zone. Maybe it will be nice when the work is finished but for now it is not.

Delicious cookie!Friendly staff!good clean room.wonderful pool!

Delicious cookie!Friendly staff!good clean room.wonderful pool!

Good stay. Comfortable room, Friendly staff. Ryan in the executive lounge was particularly friendly and made sure everyone was well looked after.

Good stay. Comfortable room, Friendly staff. Ryan in the executive lounge was particularly friendly and made sure everyone was well looked after.

Lovely hotel and really close to city centre shops, bars and restaurants. Room smelt of smoke on entering but it was otherwise a comfortable room.

It was convenient for the time we had that night

Nice big room, although not worth the price per night is shocking

Nice big room, although not worth the price per night is shocking

The young lady who checked me in was excellent,as a diamond member she had to be one of the best agents at any desk ,huge thanks

It was good and quite area staff is good and helpful