Great front desk staff Always friendly and accommodating

Horrible service, rooms were dirty and damage. None of the lights worked with the exception of one and the room smelled horrible I mean horrible. The worst part was that the rooms In the picture look somewhat much decent than in real person.

Hotel staff is excellent

The male staff at the front desk was very mean and had no compassion, no empathy and stole my cellular phone while I had to be rushed from the hotel to the hospital. Truly a horrendous encounter for me.

Room was reasonably clean. Not a lot of noise though there was a lot of furtive meet ups in the parking lot among some pretty sketchy looking people- a homeless camp beside the driveway and a break in hedges around parking lot-, just didn’t feel the safest. We’ve stayed here several times but the activity in the parking lot spoiled my opinion about the safety of staying here.

Room was reasonably clean. Not a lot of noise though there was a lot of furtive meet ups in the parking lot among some pretty sketchy looking people- a homeless camp beside the driveway and a break in hedges around parking lot-, just didn’t feel the safest. We’ve stayed here several times but the activity in the parking lot spoiled my opinion about the safety of staying here.

Stephanie at the front desk was a very kind person.

Stephanie at the front desk was a very kind person.

"I'm a travel agent I will be honest". The location was good, as far as eating places also for driving. You really can't do anything about the people around you and what the people in the rooms do. The guy at the front desk was calm and helpful. The area was clean, if they get rid of the roach issue it would stand out as a good place. I could see the worker seem to enjoy her job and took pride in it. so far there's no problem getting my deposit back. Victor I Cor 15:1-4

"I'm a travel agent I will be honest". The location was good, as far as eating places also for driving. You really can't do anything about the people around you and what the people in the rooms do. The guy at the front desk was calm and helpful. The area was clean, if they get rid of the roach issue it would stand out as a good place. I could see the worker seem to enjoy her job and took pride in it. so far there's no problem getting my deposit back. Victor I Cor 15:1-4

Just need to do a lot of remodel and the people around them make it not so good

Just need to do a lot of remodel and the people around them make it not so good

i checked in and requested another room because my beds had stains all over them.I walked in my new room and walked back out and left. I don't think they wash the sheets.

i checked in and requested another room because my beds had stains all over them.I walked in my new room and walked back out and left. I don't think they wash the sheets.

The room was ok for the price. Not great. Conveniently right off 85. With a gas station and McDonalds next door

The room was ok for the price. Not great. Conveniently right off 85. With a gas station and McDonalds next door

It was clean, small, all we needed for a night of rest before a visit to Doctors visit to Duke University

It was clean, small, all we needed for a night of rest before a visit to Doctors visit to Duke University

Staff is always great. I think I've stayed here 10-15 times now and it's clean and quiet. The staff is friendly and accommodating. Thank you. Steve

I like how is the area and good prices thank you

I like how is the area and good prices thank you

Property is just nasty lol trash

Property is just nasty lol trash

The room was very nice and the staff was very friendly and helpful. This motel is close to the hospital that I was visiting. I will be revisiting this hotel very soon. Great place to stay and the price was Awesome. They exceeded my expectations.

The room was very nice and the staff was very friendly and helpful. This motel is close to the hospital that I was visiting. I will be revisiting this hotel very soon. Great place to stay and the price was Awesome. They exceeded my expectations.

They cancelled me!

Convenient location and closeness to scheduled purposes

They cancelled me!

Convenient location and closeness to scheduled purposes

There was trash all over the landing on the third floor. It was gross. I just needed a place to crash before driving home after a comedy show. I knew it wasn't going to be great for the price, but they could at least pick up the trash.

Our well failed and we needed a place to stay for a couple of nights until it was repaired. I had stayed here -previously a few years ago on Superbowl Sunday, and had a decent experience at that time. However four years later the experience was much different. For starters, the TV is located in an awkward location in the room where it can't be watched from one side of the bed. The refrigerator and microwave are located in a corner on the opposite side of room and as far away as you can get from any counter top. Accessible bathroom had mildew smell, and there was water dripping from some unknown source into the light fixture. The bowl was nearly 2 inches full by the time we checked out. The in room coffee service had no sweetener or creamer. The hotel calls itself Red Roof Inn Durham - Duke Univ Medical Center, but is 2.5 miles from DUMC on busy streets, especially at rush hour and noon. About the only saving grace of this hotel is that it has about the cheapest nightly rates in the area, but even with that going for it, I'll never book this location again.

Our well failed and we needed a place to stay for a couple of nights until it was repaired. I had stayed here -previously a few years ago on Superbowl Sunday, and had a decent experience at that time. However four years later the experience was much different. For starters, the TV is located in an awkward location in the room where it can't be watched from one side of the bed. The refrigerator and microwave are located in a corner on the opposite side of room and as far away as you can get from any counter top. Accessible bathroom had mildew smell, and there was water dripping from some unknown source into the light fixture. The bowl was nearly 2 inches full by the time we checked out. The in room coffee service had no sweetener or creamer. The hotel calls itself Red Roof Inn Durham - Duke Univ Medical Center, but is 2.5 miles from DUMC on busy streets, especially at rush hour and noon. About the only saving grace of this hotel is that it has about the cheapest nightly rates in the area, but even with that going for it, I'll never book this location again.